Substrate sticks to the platen | HP L65500 guide

The substrate sticks to the platen

When the substrate sticks to the platen, the most likely causes are excessive heat and excessive vacuum. Therefore, try decreasing the drying temperature or the vacuum.

For information on how to adjust printer settings, see the User's guide.

The ink is still wet when the substrate emerges

1.Reduce the ink limits.

2.Increase temperature settings for drying and curing.

For information on how to adjust printer settings, see the User's guide.

There are ink marks on the substrate

This problem can be caused by the carriage touching the substrate and smearing the ink.

1.If the ink marks occur at the sides of the substrate and not in the center, check that the substrate edge holders are correctly placed.

2.Check that the vacuum and tension levels are correct.

3.If you see large drops of ink, clean the printheads to remove any loose fibers.

For information on how to adjust printer settings, see the User's guide.

Substrate issues

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HP L65500 manual Substrate sticks to the platen, Ink is still wet when the substrate emerges

Contents

HP Designjet L65500 Printer Trademarks Table of contents Software maintenance Front-panel error messages When you need help Enww General safety guidelines Safety precautions Fire hazard Label Explanation Identifies the main earth terminal Emergency stop buttons Printer status Check printer statusPrinter alerts Align the printheads Printer calibration Troubleshoot printhead alignment Substrate-advance compensation Color calibration Color calibration Color profiles Ink restrictions Maintain the substrates Hardware maintenanceMaintain the ink cartridges Maintain the printheads Check the printheads Clean the carriage cover Clean the carriage rails Hardware maintenance Clean the ink deposits Clean the exterior of the printer Clean the line sensor and aerosol inlets Clean the substrate edge holders Clean the main roller Clean the substrate-advance sensor Clean the pinch wheelsClean the platen Clean the printheads Clean the temperature sensors Maintain the printhead primers Replace the carriage oiler foams Hardware maintenance Replace the line sensor box Replace the printhead cleaning roll Replace the printhead cleaning roll and aerosol filters Replace the printhead cleaning roll and aerosol filters Replace the aerosol filters Move the printer Cleaning kit Printer maintenance kits Maintain the HP Internal Print Server Software maintenance Update the firmware Troubleshoot substrate issues Substrate cannot be loaded successfullySubstrate has jammed Substrate is not attached to the input core Ink is still wet when the substrate emerges Substrate sticks to the platenThere are ink marks on the substrate Troubleshoot print-quality issues General adviceBanding Banding Colors are misaligned vertically Colors are misaligned Colors are misaligned horizontally Print is grainy Colors look washed out Print is smudgedSubstrate is not flat Edges of objects are rough or blurred Colors are inaccurate Front panel recommends replacing or reseating a printhead Troubleshoot ink cartridge and printhead issuesCannot insert an ink cartridge Cannot insert a printhead Incorrect printhead cleaning roll errors Printhead has overheatedPrinthead has damaged the substrate HP Internal Print Server cannot detect the printer Troubleshoot other issuesPrinter does not print Printer seems slow Upgrade the HP Internal Print Server Print job files have not been properly deletedColor calibration fails Front-panel errors Front-panel error messages 2Numerical error codes Icon, then Carriage beam position Carriage system recovery Correctly inflated. The substrate will be unloaded HP Customer Care When you need helpDocumentation HP Proactive Support HP Customer Care Centers Service information Preset creation flowchart Index Enww