Problem Solving

Interpreting Errors

 

 

Interpreting Errors

 

 

This section describes where you should look to find more information

 

 

about an error you encountered. Table 2-1 gives the places where you

 

 

may encounter errors and how to interpret them.

Table 2-1

Interpreting Errors

 

 

 

 

 

Where

 

Action

 

 

 

 

 

osidiag

 

You will find a description of how to interpret errors at the end of

 

 

 

each section in Chapter 1, “Interoperability Testing,” on page 11.

 

 

 

 

 

nettl log files

 

Many errors contain detailed text describing the problem. Some

 

 

 

common logged errors are described at the end of this chapter.

 

 

 

 

 

User applications

 

Errors received in applications you write are passed back through

 

 

 

return codes. You may want to use the API tracing facility for the

 

 

 

interface. The nettl log file many also contain information. You

 

 

 

could also increase the logging level and reproduce the problem. See

 

 

 

“Tracing and Logging through /opt/ots/bin/osidiag” on page

 

 

 

62.

 

 

 

 

 

FTAM

 

These errors are described in the HP FTAM/9000 User’s Guide and

 

Interactive

 

the HP FTAM/9000 Reference Manual.

 

Commands

 

 

 

 

 

 

 

X.400 Commands

 

Refer to the Managing X.400—Administrator’s Guide.

 

 

 

 

 

OSI/OTS

 

These errors are produced from commands like otsstart and

 

Administrative

 

osiconfchk. Descriptions of these errors can be found online. Also

 

Commands

 

look in the log files in /var/opt/ots.

 

 

 

 

 

System Panics

 

Panics occur when an irrecoverable error is detected by the HP-UX

 

 

 

operating system. At reboot after a panic, a copy of the state of the

 

 

 

system will be saved by savecore. See

 

 

 

/etc/rc.config.d/savecore. You may need to create a special

 

 

 

directory for savecore to actually save the image to disk.

 

 

 

Interpreting panics is done by your HP support representative or the

 

 

 

factory.

 

 

 

 

Chapter 2

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