Problem Solving

Checking System Status

Status Check 4

1.If you are using the FTAM Service, run osistat to verify that the shared memory segment is present and to display the number of currently active FTAM applications. See Chapter 3, “Using OSI and OTS Tools,” on page 71, for more information on osistat.

2.If you are using FTAM, then the count of “Active FTAM responder service providers” should be one or more. If not, then run osiadmin or osistart to start FTAM.

3.If osistat indicates that it is “Unable to access the shared- memory segment” formatting, you may need to regenerate the kernel to increase the available amount of shared memory or semaphores.

Status Check 5

1.If you are running X.400, then type /opt/x400/bin/x4stat to display the X.400 processes that are enabled.

2.If the process status of any component displayed is “not running!” then issue the command x4start.

3.Use the Managing X.400—Administrator’s Guide if problems persist.

Chapter 2

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