1. If the printer is powered on (|), and the Online indicator is lighted, press
Online to make the printer
not ready
.
2. Open the top cover.
3. Tearoff the forms at a perforation ahead of where they enter the printer.
4. Open the tractor doors and remove the forms from the tractors.
5. Remove the ribbon cartridge. See “Removing Ribbon Cartridge” on page133.
Attention: In the next step, if you cannot easily move the printhead, do not force
it.
6. Move the printhead to the far right.
7. Remove the jammed forms by pulling them in the direction of printing. If this
clears the jam, go to step 9. If the jam still exists, remove the paper bail. Do
not reinstall the ribbon cartridge or close the forms guide or the top cover until
you have cleared the jam. See “Removing Paper Bail” on page48.
8. Remove jammed forms by pulling in the direction of printing.
9. Reinstall the paper bail and the ribbon cartridge, and close the forms guide
and the top cover. See “Installing Paper Bail”on page 48.
10. Cancel the print job at your computer.
11. Toclear buffered print data (buffered data is indicated by a blinking Online
indicator), press Menu/Enter and then press Online. The message 99 RESET
momentarily displays.
12. Reload forms. See “Chapter 1. Printer Setup”on page 1 or “Chapter 3. Setting
Up Another Forms Path”on page 39.
13. Press Online to make the printer
ready
.
14. Resend your print job.
138 4247 Printer ModelA00 User’s Guide