2: The Automatic Forms ThicknessAdjustment (AFTA) setting needs to be
decreased.
Solution: See the procedure for adjusting the forms thickness setting
through the operator panel under “Automatic Forms Thickness (AFTA)”on
page 111.
3: Poor quality multiple-part forms.
Solution: Try new forms.
Problem: Missing dots or irregular characters
1: The ribbon is worn.
Solution: Check the ribbon for wear; replace it if necessary. See “Changing
Ribbon Cartridge” on page 133.
2: The ribbon is twisted or folded.
Solution: Try moving the printhead back and forth while turning the ribbon
advance knob. If the ribbon advance knob does not turn, replace the ribbon.
See “Changing Ribbon Cartridge” on page133.
3: The Automatic Forms ThicknessAdjustment (AFTA) setting needs to be
changed.
Solution: See the procedure for adjusting the forms thickness setting
through the operator panel under “Automatic Forms Thickness (AFTA)”on
page 111.
4: The forms tractor is not seated correctly.
Solution: Check the forms tractor installation. See “Loading Forms into
Front Push Forms Path” on page20 or the appropriate section in Chapter 3.
Setting Up Another Forms Path.
Problem: Ribbon smudging forms
1: The ribbon is twisted or folded.
Solution: Try moving the printhead back and forth while turning the ribbon
advance knob. If the ribbon advance knob does not turn, replace the ribbon.
See “Changing Ribbon Cartridge” on page133.
2: The Automatic Forms ThicknessAdjustment (AFTA) setting needs to be
increased.
Solution: See the procedure for adjusting the forms thickness setting
through the operator panel under “Automatic Forms Thickness (AFTA)”on
page 111.
3: The ribbon cartridge is defective.
148 4247 Printer ModelA00 User’s Guide