advance knob. If the ribbon advance knob does not turn, replace the ribbon.
See “Removing Ribbon Cartridge” on page133.
3: The printer forms path was not configured.
Solution: Set the correct forms path setting in the Power On Configuration
Menu. See Chapter 4. Configuring YourPrinter.
4: The message 02 FORMS JAM CHECK PATH displays on the operator panel, but
there are no forms jam in any forms path.
Solution: The sensors need to be tuned. See “Sensor Tune”on page 103.
Problem: Forms do not feed past printhead
1: The Automatic Forms ThicknessAdjustment (AFTA) setting needs to be
changed.
2: The forms tractor is not installed properly.
Solution: See the procedure for adjusting the forms thickness setting
through the operator panel under Program Configuration in Chapter 4.
Configuring YourPrinter.
3: The ribbon is twisting or folding.
Solution: Try moving the printhead back and forth while turning the ribbon
advance knob. If the ribbon advance knob does not turn, replace the ribbon.
See “Removing Ribbon Cartridge” on page133.
4: Youare using thick, multiple-part forms.
Solution: See the procedure for setting perforation safety to
Yes
through
the operator panel under Program Configuration in Chapter 4. Configuring
YourPrinter.
Problem: Top right corner of 14 7/8 inch-wide form being folded over
1: Ensure that the left tractor is located at the tractor alignment mark. See
“Loading Forms into Front Push Forms Path” on page20.
2: If the problem still occurs, move both tractors to the right about 1/8 in.
(3mm) and increase the horizontal adjustment setting in the Program
Configuration Menu by +5. (Example: Make HORIZ ADJ = 15.) See
“Horizontal” on page 112.
Problem: Forms do not stack correctly
1: The forms do not stack correctly on the table.
Solution:
vUse the recommended table size. See AppendixA. Specifications.
146 4247 Printer ModelA00 User’s Guide