Appendix A. AS/400 Global Services

The following appendix describes on-site support or services that are available. For more information refer to the web site: http://www.as400.ibm.com/services

iSeries and AS/400 Data Migration Services

IBM has a fee-based service called AS/400 Data Migration Services, which moves customer data migrated from existing disk units to new or replacement disk units. You can do this without the need for a save and restore with tape. This procedure decreases the overall time that is needed to perform an upgrade.

Selected hardware service representatives have been trained to deliver this service. Only an AS/400 Data Migration Services trained hardware service representative should attempt this procedure. This representative can assess the appropriateness of this activity.

If you would like more information about AS/400 Data Migration Services, contact your IBM iSeries 400 and AS/400 hardware service representative. Your IBM iSeries 400 and AS/400 hardware service representative can perform the procedure or put you in contact with the closest trained hardware service representative.

LPAR Planning and Implementation Services

It will assist a customer in planning and installing iSeries 400 and AS/400 logical partitioning on a new or existing n-way server (Models 6xx, Sxx, 7xx, 8xx, or later). This service will provide a planning session with the customer to ensure that all known customer requirements are fully discussed with a final hardware and software configuration and installation schedule provided. The services specialist can also perform on-site implementation services to install, configure, and optionally manage the new LPAR configuration.

For more information, contact your local IBM representative or business partner or see the following Web site:

http://www.as400.ibm.com/lpar

iSeries Planning and Migration Services

It will assist a customer in planning and migrating to the iSeries 400 V4R5 or later server line. This service will provide a planning session with the customer to ensure that all known customer requirements are fully discussed with a final hardware and software configuration and installation plan provided. The services specialist can also perform on-site services to upgrade the server to V5R1, convert the CEC and IO using a new migration expansion unit (if required) and provide additional migration services.

System Migration Services

IBM has a fee-based service offering called AS/400 System Migration Services, which maximizes productivity when a customer installs a new iSeries server. AS/400 System Migration Services can move the customer’s data from one system and restore it to a new system by using tape. The new system may be the same

IBM SA41-5155-05 Appendix A. AS/400 Global Services, ISeries and AS/400 Data Migration Services

Models: SA41-5155-05