IBM SA41-5155-05 Appendix A. AS/400 Global Services

Appendix A. AS/400 Global Services

The following appendix describes on-site support or services that are available. For

more information refer to the web site: http://www.as400.ibm.com/services

IBM has a fee-based service called AS/400 Data Migration Services, which moves

customer data migrated from existing disk units to new or replacement disk units.

Youcan do this without the need for a save and restore with tape. This procedure

decreases the overall time that is needed to perform an upgrade.

Selected hardware service representatives have been trained to deliver this service.

Only an AS/400 Data Migration Services trained hardware service representative

should attempt this procedure. This representative can assess the appropriateness

of this activity.

If you would like more information about AS/400 Data Migration Services, contact

your IBM iSeries 400 and AS/400 hardware service representative.Your IBM

iSeries 400 and AS/400 hardware service representativecan perform the procedure

or put you in contact with the closest trained hardware service representative.

It will assist a customer in planning and installing iSeries 400 and AS/400 logical

partitioning on a new or existing n-way server (Models 6xx, Sxx, 7xx, 8xx, or later).

This service will provide a planning session with the customer to ensure that all

known customer requirements are fully discussed with a final hardwareand

software configuration and installation schedule provided. The services specialist

can also perform on-site implementation services to install, configure, and

optionally manage the new LPARconfiguration.

For more information, contact your local IBM representative or business partner or

see the following Website:

http://www.as400.ibm.com/lpar

It will assist a customer in planning and migrating to the iSeries 400 V4R5 or later

server line. This service will provide a planning session with the customer to

ensure that all known customer requirements are fully discussed with a final

hardware and software configuration and installation plan provided. The services

specialist can also perform on-site services to upgrade the server to V5R1, convert

the CEC and IO using a new migration expansion unit (if required) and provide

additional migration services.

IBM has a fee-based service offering called AS/400 System Migration Services,

which maximizes productivity when a customer installs a new iSeries server.

AS/400 System Migration Services can move the customer’s data from one system

and restore it to a new system by using tape. The new system may be the same