vApplication planning to implementation
vApplication design review
vApplication design
vAS/400 Communications network consulting
vAS/400 unattended operations for communications applications
vSecurity audit
v
vClient Access/400
vAS/400 recovery readiness audit
vMultiple implementations
Midrange Enhanced Software Service (MRESS)
The purpose of MRESS is to increase the technical staff of the customers who want a direct link to an IBM Software Service Representative. The representative supports iSeries 400 and AS/400 system software, makes PTF recommendations, and notifies the customer about problems that might affect system operation. MRESS includes the following:
vSoftware problem resolution
vPTF consultation
v
Appendix A. AS/400 Global Services 37
