Infiniti S51-D owner manual Troubleshooting Guide

TROUBLESHOOTING GUIDE

The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions. Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.

Symptom	Solution
	1.	Ensure that the command is valid. (See “INFINITI VOICE RECOGNITION SYSTEM (models with navigation
	system)” later in this section; page 4-111.)
	2.	Ensure that the command is spoken after the tone.
System fails to interpret the com-	3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the
mand correctly.	vehicle.
	4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: If it is
	too noisy to use the phone, it is likely that the voice commands will not be recognized.
	5.	If more than one command was said at a time, try saying the commands separately.
The system consistently selects the	1.	Ensure that the voicetag requested matches what was originally stored. (See “PHONEBOOK REGISTRATION”
	earlier in this section.)
wrong voicetag.
	2.	Replace one of the names being confused with a new name.

Monitor, climate, audio, phone and voice recognition systems 4-95