Others

Troubleshooting

Symptom

 

 

Action

 

 

 

 

 

Power cannot be turned on.

 

Check to ensure that the power cable has been plugged in correctly.

 

 

 

Check to ensure that the power switch on the rear panel is switched on.

 

 

 

 

Camera is not automatically detected.

Follow instructions in the camera’s [Instruction Manual] to check the IP address

 

 

 

settings.

 

 

 

When the IP Lease feature is in use, turn OFF the camera and ON again with this unit

 

 

 

started up.

 

 

 

 

 

Unable to control using [REC] and [PLAY].

 

Check to ensure that the operation lock is not turned on.

 

 

 

 

 

Images are not recorded in the recording control

 

Check the [Camera Recording Settings].

 

mode.

 

Check to ensure that the scheduler is set to online.

 

 

 

Check to ensure that the camera is in the recording control mode.

 

 

 

 

 

Unable to play back audio sound.

 

Check to ensure that the audio item of the camera device is set to AEnabledB in the

 

 

 

[Camera Record Setting] menu.

 

 

 

Check to ensure that audio is selected in [Audio].

 

 

 

 

Operation of the unit is disabled.

Press and hold the [FUNCTION] button on the front panel, and press the [OPERATE]

 

 

 

button for 7 seconds or longer to shut down the power forcibly.

 

 

 

Memo :

 

 

 

 

 

 

 

● When the power is forcibly shut down, recorded images that are not archived

 

 

 

(A Page 108) may not be properly played back.

 

 

 

 

 

 

 

 

 

The message below appears after turning on the

 

The built-in backup battery level is running low.

 

power.

 

Consult your nearest JVC dealer.

 

ACOMS Settings Wrong CMOS Date/ Time Not Press

 

 

 

 

F1 to Run SETUP Press F2 to load default values

 

 

 

 

and continueB

 

 

 

 

 

 

 

 

 

Actions when Warning Indicator Lights Up

Error Message

Action to Take

 

 

Free space of HDD less than *GB (*drive)

If this message is displayed for the D drive, try to recover using HDD Utility.

 

Replacement is recommended. Consult your nearest JVC dealer.

 

 

WARNING:HDD(Disk)

The HDD seems is no longer serviceable. Replacement is recommended.

 

Consult your nearest JVC dealer.

 

 

HDD was removed

Check to ensure that the power of the external HDD is switched on.

 

Check to ensure that the connecting cable is properly inserted.

 

If no abnormality is found above, consult your nearest JVC dealer.

 

 

WARNING:HDD(Raid)

This is a hard disk (during RAID setting) warning.

 

Consult your nearest JVC dealer.

 

 

WARNING:HDD(xxx:) Disconnect

The NAS drive is disconnected.

 

Check the operation of NAS.

 

Check the connection with NAS.

 

 

FAN STOP

Fan abnormality. Check to ensure that the fan is running.

 

If the fan is not moving, stop using it.

 

Otherwise, it may break down.

 

Consult your nearest JVC dealer.

 

 

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