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Kodak ESP 9 manual Poor print quality, Print skewed or slanted, Probable Cause, Corrective Action

Models: ESP 9

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Poor print quality

Chapter 10

Probable Cause 1

•The image file may be corrupt.

Corrective Action

•Review the picture on the camera or computer and delete it if necessary.

Probable Cause 2

•The image file may not be in JPEG format.

Corrective Action

•The Kodak printer can print only JPEG files in stand-alone mode. Connect the printer to a computer and use software to print other image formats.

Poor print quality

Probable Cause

•Low resolution image file or the printer may need maintenance.

Corrective Action

•Align the printhead (see “Monitoring and adjusting the printer's performance” on page 75).

•Perform a nozzle check with the Home Center software.

•Clean the printhead from Home Center, or from the Maintenance menu on the printer control panel. If the printhead is clogged, the printouts should begin to improve with two or three cleanings. Repeat the cleaning cycle until the printout stops improving.

•If the problem still persists, you may need to replace the printhead (see “Replacing the printhead” on page 79.)

Print skewed or slanted

Probable Cause 1

The paper is not properly loaded in the tray..

Caution: Kodak Inkjet paper is recommended for your Kodak All-in-One printer.

Corrective Action

Realign the paper in the paper tray.

1Remove paper and check for wrinkles and tears.

2Slide the paper-width guide away from the paper.

3Straighten the stack of paper against a flat surface, and reload it into the paper tray.

4Slide the paper-width guide up against the edge of the paper.

Kodak ESP 9 Printer User Guide

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Image 101

Kodak ESP 9 manual Poor print quality, Print skewed or slanted, Probable Cause, Corrective Action

Contents

print copy scan fax All-in-One PrinterUser Guide July Eastman Kodak Company Rochester, New York Eastman Kodak CompanyKodak is a trademark of Eastman Kodak Company 1. Getting Help Table of Contents2. Printer Overview Kodak ESP 9 Printer User Guide4. Handling Paper 3. Setting Up Your PrinterTable of Contents Kodak ESP 9 Printer User Guide6. Copying 5. Viewing and Printing Photos7. Scanning 8. Faxing9. Maintaining Your Printer 10. TroubleshootingTable of Contents Kodak ESP 9 Printer User GuidePhoto Printing Features Copy Document Features 11. Product and Safety SpecificationsCopy Photo Features Paper Tray FeaturesB. If you need to call Customer Support A. GlossaryIndex Table of ContentsHelp Menu Getting HelpSupport at Kodak.com Contacting Kodak Customer Service & SupportGetting answers to frequently-asked questions Chapter Telephone Customer SupportLocation Phone NumberKodak ESP 9 Printer User Guide Getting HelpPrinter Overview All-in-One printer featuresMajor components of the ESP 9 All-in-One printer Memory card slots Support for connecting digital memory devices to the printerUSB host port Memory cards supportedChapter Control panel layoutNumber NameLCD display About the “touch-sense” buttons on the control panel Using the control panelAdjusting the control panel position Preview Using the 4-way navigation buttonsUsing the Zoom buttons Using the OK buttonUsing the Menu button Using the number keypad buttons Using the Start buttonUsing the Cancel button Using the on-screen keyboard Menu layout Using the All-in-One printer menusAuto-Answer On or Off Menu structurePressing OK sets Fax Printer Power Cord Light Status lightsPrinter Overview On/Off LightMemory Card Slot Light ChapterAttention Light Kodak ESP 9 Printer User GuideHome Center for Windows All-in-One printer Home Center softwareHome Center for Macintosh From the Maintenance tab, you can Print a test page Configuring printer settings Setting Up Your PrinterConfiguring basic settings Selecting a printer locationPrinter settings options Language Date and Time Reset All SettingsCountry/Region Configuring an Ethernet network connection Configuring network settingsConfiguring a wireless network connection Ethernet setupNetwork Settings options Configuring basic wireless WiFi settingsWiFi Setup Wizard Connecting to a listed networkConnecting to an unlisted network Viewing Network Configuration Setting up an IP addressPrinting Network Configuration Setting up the faxStandard telephone systems Telephone service delivery systems and All-in-One fax featuresMultipurpose broadband digital telephone systems Digital subscriber line DSL telephone systems Using cordless telephones with the ESP 9 All-in-One faxUsing voice-messaging services with the ESP 9 All-in-One fax Connecting the printer to a digital telephone service line Using an answering machine with the ESP 9 All-in-One faxConnecting the phone and fax Connecting the printer to a standard telephone line Connecting the printer to a digital subscriber DSL telephone line Specifying Rings to Answer Specifying a distinctive ring for Fax Auto-Answer Setting Fax Auto-AnswerManually receiving fax Settings / Actions Fax Settings OptionsChapter Menu Optionsto set the desired sub-setting, as in configuring your sender Handling paper Handling PaperThings to keep in mind Loading the paper traysLoading plain paper Loading envelopes Loading photo paperLoading an original for faxing Loading originalsLoading an original for copying or scanning 1 Place the original plain paper only print side up into the ADF Viewing and Printing Photos Viewing photos Configuring photo print settingsPrint Photos Options Printing photos from a PictBridge camera Printing photosWindows computers can read NTFS-formatted drives Printing tagged images Printing from a Bluetooth-enabled deviceRange Printing multiple photosPrinting panoramic photos Zooming and cropping photos Transferring images to a Windows computer Transferring images to a computeruntil Transfer All to PC is highlighted Transferring images to a Macintosh computerCopying Adjusting copy settingsSimple copying Copy DocumentView Settings Copy Document OptionsSettings CopyingPress the or to set the scaling for your image. The choices are Same Copy Photo OptionsKodak ESP 9 Printer User Guide CopyingBefore you start ScanningSimple document scans Simple scanningScanning multiple originals simultaneously Adjusting scan settingsSimple image scans Scan Options Faxing Fax settingsIntroduction Sending faxesSelecting a fax recipient from the Fax Phonebook Dialing a fax number on the control panelSpecifying a Quick Dial recipient from the keypad Using Quick Dial to select a Fax Phonebook entrySpecifying a Quick Dial recipient from the Send Fax menu Receiving faxes Canceling faxesFax Phonebook entries Receiving faxes automaticallyEditing an existing Fax Phonebook entry Adding a new Fax Phonebook entry11 To assign a Quick Dial number to this name, press to select highlight Quick Dial andPrinting a fax cover page Preparing a fax for transmissionDeleting an existing Fax Phonebook entry Changing Send Fax settings Send Fax Options Fax reportsView Settings Settingsto select Print Fax Confirmation Page and press OK Printing a fax reportGeneral care Maintaining Your PrinterCleaning the scanner lid Cleaning the scanner glassuntil the desired option is selected Monitoring and adjusting the printers performanceReplacing ink cartridges Maintenance Options4 Open the box containing the new ink cartridge 7 Insert the ink cartridge into the printhead Replacing the printhead Kodak ESP 9 Printer User Guide Maintaining Your Printer1 Printhead 2 Color ink cartridge 3 Black ink cartridge 6 Remove the new printhead from its bag 5 Remove the old printhead from the carriageChapter Kodak ESP 9 Printer User Guide8 Place the new printhead into the carriage Troubleshooting “quick start” TroubleshootingGeneral troubleshooting Printer fails to power onCorrective Action Device not recognizedProbable Cause Corrective ActionMultiple paper feed Ink cartridge not recognizedCorrective Action Probable CauseNo communication with computer Multiple pictures not scanned properlyProbable Cause Corrective ActionOne or more of the colors on the calibration sheet is missing No paper feedTo check the paper Probable CausePrinter not responding Paper jamCorrective Action Probable CauseTransfer pictures failure ProblemUser guide on the CD is obsolete Wrong paper sizeWindows Vista troubleshooting Macintosh OS X troubleshootingWIA Windows Image Acquisition error service has stopped working Probable CauseEnvelope printing incorrect Print troubleshootingMultiple-page document not printing in reverse order Windows only To set a Windows PC to print in reverse orderPicture cropped PictBridge camera not detectedPicture print smudged Picture will not printPrint skewed or slanted Poor print qualityProbable Cause Corrective ActionTroubleshooting Print spotted Print too darkProbable Cause More than one type or size of paper is loadedPrinting stops Printing slowWhite edges on borderless prints To check the paperScan troubleshooting Copy troubleshootingCopy cut off Scan failsWired network troubleshooting Network troubleshootingScanned image blank Computer unable to detect the All-in-One printerTo check your LAN card Macintosh No TCP/IPTo see if you have an active network connection To establish an active network connectionTo make sure your network connection is active Printer not foundProbable Cause Corrective ActionProbable Cause To print the network configuration pageCorrective Action Probable CauseNo IP address with cable modem without a router Wireless troubleshootingNo SSID To obtain an IP address for the computer with the cable modemCorrective Action Probable CauseProbable Cause Corrective ActionCannot connect to network Weak signalCorrective Action Probable CauseInvalid WEP Key Unsupported authentication or encryption typeProbable Cause Corrective ActionInvalid WPA Passphrase Another device connected to the access pointCorrective Action Probable CauseKodak ESP 9 Printer User Guide TroubleshootingPhoto Printing Features Product and Safety SpecificationsPrint Performance Photo Printing FeaturesCopy Photo Features Copy Document FeaturesScanning Features Product and Safety SpecificationsInk Tanks Paper Tray FeaturesConnectivity Scanning FeaturesWarranty Physical SpecificationsSoftware Support System RequirementsWindows PC Papers SupportedMacintosh Paper TypesPaper Sizes for PC and Macintosh computers Safety SpecificationsLocation PowerParts FCC Compliance and Advisory Regulatory ComplianceEnvironment Canadian DOC Statement FCC and Industry CanadaIC Radiation Exposure Statement Waste Electrical and Electronic Equipment Labeling German Compliance StatementComputer-to-computer See Ad hoc GlossaryAll-in-One printer All-in-One printer Page Peer-to-peer network See ad hoc Tagged Images See DPOF Kodak ESP 9 Printer User Guide Chapter AKodak ESP 9 Printer User Guide GlossaryWindows PC only If you need to call Customer SupportKodak ESP 9 Printer User Guide If you need to call Customer SupportAdjusting Aborting See CancelIndex 1111 See Personal identification numberCompliance See Regulations Danger See SafetyCustomer Support See Support See LabelingKodak ESP 9 Printer User Guide Disposal Installing Replacing StoringKodak ESP 9 Printer User Guide Usingreverse order Third-party access software Setting image qualityPeer-to-peer network See Ad hoc PhonebookPlacing the printer Ring pattern, telephone. See FaxDamage, avoiding Multiple originalsKodak ESP 9 Printer User Guide Vista troubleshootingKodak ESP 9 Printer User Guide Wireless printing, Bluetooth1K3289 B 1K3289 1K3289