Manuals / Kodak / Computer Equipment / All in One Printer

Kodak ESP 9 manual Transfer pictures failure, User guide on the CD is obsolete, Wrong paper size

Models: ESP 9

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Chapter 10

Transfer pictures failure

Problem

Nothing happens when you try to transfer photos to the computer.

Corrective Action

•Remove the memory card or USB device and reinsert it.

•Check the power connection to the computer.

•If you are trying to transfer photos from a memory card and a PictBridge camera is connected, disconnect the camera.

•Close any unnecessary software applications, and minimize any remaining application windows. Follow any messages on the screen that may have been hidden by other windows.

•Disconnect then reconnect the USB cable from the printer to the computer.

•Make sure you are using a high-quality USB cable which is communicating with the computer. (See “No communication with computer” on page 86.)

•If the pictures are on a USB device, make sure it uses a supported file system (see “Device not recognized” on page 84).

•Make sure your computer meets the minimum system requirements for using your printer (see ““General troubleshooting” on page 83). Upgrade your system if necessary.

User guide on the CD is obsolete

Probable Cause

The User Guide has been updated since the software CD was released.

Corrective Action

•Download the most recent version of the User Guide from Kodak.com.

Wrong paper size

Probable Cause

The print size or paper size you selected may be larger or smaller than the paper found in the paper tray.

Corrective Action

1Replace the paper in the paper tray with the correct size.

2Press OK.

If the situation continues, contact Kodak support.

Kodak ESP 9 Printer User Guide

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Kodak ESP 9 Transfer pictures failure, User guide on the CD is obsolete, Wrong paper size, Problem, Corrective Action

Contents

User Guide All-in-One Printerprint copy scan fax Kodak is a trademark of Eastman Kodak Company Eastman Kodak Company Rochester, New York Eastman Kodak CompanyJuly 1. Getting Help Table of Contents2. Printer Overview Kodak ESP 9 Printer User Guide4. Handling Paper 3. Setting Up Your PrinterTable of Contents Kodak ESP 9 Printer User Guide6. Copying 5. Viewing and Printing Photos7. Scanning 8. Faxing9. Maintaining Your Printer 10. TroubleshootingTable of Contents Kodak ESP 9 Printer User GuidePhoto Printing Features Copy Document Features 11. Product and Safety SpecificationsCopy Photo Features Paper Tray FeaturesB. If you need to call Customer Support A. GlossaryIndex Table of ContentsHelp Menu Getting HelpGetting answers to frequently-asked questions Contacting Kodak Customer Service & SupportSupport at Kodak.com Chapter Telephone Customer SupportLocation Phone NumberKodak ESP 9 Printer User Guide Getting HelpPrinter Overview All-in-One printer featuresMajor components of the ESP 9 All-in-One printer Memory card slots Support for connecting digital memory devices to the printerUSB host port Memory cards supportedChapter Control panel layoutNumber NameLCD display Adjusting the control panel position Using the control panelAbout the “touch-sense” buttons on the control panel Preview Using the 4-way navigation buttonsUsing the Menu button Using the OK buttonUsing the Zoom buttons Using the Cancel button Using the Start buttonUsing the number keypad buttons Using the on-screen keyboard Menu layout Using the All-in-One printer menusPressing OK sets Fax Menu structureAuto-Answer On or Off Printer Power Cord Light Status lightsPrinter Overview On/Off LightMemory Card Slot Light ChapterAttention Light Kodak ESP 9 Printer User GuideHome Center for Windows All-in-One printer Home Center softwareHome Center for Macintosh From the Maintenance tab, you can Print a test page Configuring printer settings Setting Up Your PrinterConfiguring basic settings Selecting a printer locationPrinter settings options Country/Region Reset All SettingsLanguage Date and Time Configuring an Ethernet network connection Configuring network settingsConfiguring a wireless network connection Ethernet setupNetwork Settings options Configuring basic wireless WiFi settingsWiFi Setup Wizard Connecting to a listed networkConnecting to an unlisted network Viewing Network Configuration Setting up an IP addressPrinting Network Configuration Setting up the faxMultipurpose broadband digital telephone systems Telephone service delivery systems and All-in-One fax featuresStandard telephone systems Using voice-messaging services with the ESP 9 All-in-One fax Using cordless telephones with the ESP 9 All-in-One faxDigital subscriber line DSL telephone systems Connecting the phone and fax Using an answering machine with the ESP 9 All-in-One faxConnecting the printer to a digital telephone service line Connecting the printer to a standard telephone line Connecting the printer to a digital subscriber DSL telephone line Specifying Rings to Answer Manually receiving fax Setting Fax Auto-AnswerSpecifying a distinctive ring for Fax Auto-Answer Settings / Actions Fax Settings OptionsChapter Menu Optionsto set the desired sub-setting, as in configuring your sender Handling paper Handling PaperThings to keep in mind Loading the paper traysLoading plain paper Loading envelopes Loading photo paperLoading an original for copying or scanning Loading originalsLoading an original for faxing 1 Place the original plain paper only print side up into the ADF Viewing and Printing Photos Viewing photos Configuring photo print settingsPrint Photos Options Printing photos from a PictBridge camera Printing photosWindows computers can read NTFS-formatted drives Printing tagged images Printing from a Bluetooth-enabled devicePrinting panoramic photos Printing multiple photosRange Zooming and cropping photos Transferring images to a Windows computer Transferring images to a computeruntil Transfer All to PC is highlighted Transferring images to a Macintosh computerCopying Adjusting copy settingsSimple copying Copy DocumentView Settings Copy Document OptionsSettings CopyingPress the or to set the scaling for your image. The choices are Same Copy Photo OptionsKodak ESP 9 Printer User Guide CopyingBefore you start ScanningSimple document scans Simple scanningSimple image scans Adjusting scan settingsScanning multiple originals simultaneously Scan Options Faxing Fax settingsIntroduction Sending faxesSelecting a fax recipient from the Fax Phonebook Dialing a fax number on the control panelSpecifying a Quick Dial recipient from the keypad Using Quick Dial to select a Fax Phonebook entrySpecifying a Quick Dial recipient from the Send Fax menu Receiving faxes Canceling faxesFax Phonebook entries Receiving faxes automaticallyEditing an existing Fax Phonebook entry Adding a new Fax Phonebook entry11 To assign a Quick Dial number to this name, press to select highlight Quick Dial andDeleting an existing Fax Phonebook entry Preparing a fax for transmissionPrinting a fax cover page Changing Send Fax settings Send Fax Options Fax reportsView Settings Settingsto select Print Fax Confirmation Page and press OK Printing a fax reportGeneral care Maintaining Your PrinterCleaning the scanner lid Cleaning the scanner glassuntil the desired option is selected Monitoring and adjusting the printers performanceReplacing ink cartridges Maintenance Options4 Open the box containing the new ink cartridge 7 Insert the ink cartridge into the printhead Replacing the printhead 1 Printhead 2 Color ink cartridge 3 Black ink cartridge Maintaining Your PrinterKodak ESP 9 Printer User Guide 6 Remove the new printhead from its bag 5 Remove the old printhead from the carriageChapter Kodak ESP 9 Printer User Guide8 Place the new printhead into the carriage Troubleshooting “quick start” TroubleshootingGeneral troubleshooting Printer fails to power onCorrective Action Device not recognizedProbable Cause Corrective ActionMultiple paper feed Ink cartridge not recognizedCorrective Action Probable CauseNo communication with computer Multiple pictures not scanned properlyProbable Cause Corrective ActionOne or more of the colors on the calibration sheet is missing No paper feedTo check the paper Probable CausePrinter not responding Paper jamCorrective Action Probable CauseTransfer pictures failure ProblemUser guide on the CD is obsolete Wrong paper sizeWindows Vista troubleshooting Macintosh OS X troubleshootingWIA Windows Image Acquisition error service has stopped working Probable CauseEnvelope printing incorrect Print troubleshootingMultiple-page document not printing in reverse order Windows only To set a Windows PC to print in reverse orderPicture cropped PictBridge camera not detectedPicture print smudged Picture will not printPrint skewed or slanted Poor print qualityProbable Cause Corrective ActionTroubleshooting Print spotted Print too darkProbable Cause More than one type or size of paper is loadedPrinting stops Printing slowWhite edges on borderless prints To check the paperScan troubleshooting Copy troubleshootingCopy cut off Scan failsWired network troubleshooting Network troubleshootingScanned image blank Computer unable to detect the All-in-One printerTo check your LAN card Macintosh No TCP/IPTo see if you have an active network connection To establish an active network connectionTo make sure your network connection is active Printer not foundProbable Cause Corrective ActionProbable Cause To print the network configuration pageCorrective Action Probable CauseNo IP address with cable modem without a router Wireless troubleshootingNo SSID To obtain an IP address for the computer with the cable modemCorrective Action Probable CauseProbable Cause Corrective ActionCannot connect to network Weak signalCorrective Action Probable CauseInvalid WEP Key Unsupported authentication or encryption typeProbable Cause Corrective ActionInvalid WPA Passphrase Another device connected to the access pointCorrective Action Probable CauseKodak ESP 9 Printer User Guide TroubleshootingPhoto Printing Features Product and Safety SpecificationsPrint Performance Photo Printing FeaturesCopy Photo Features Copy Document FeaturesScanning Features Product and Safety SpecificationsInk Tanks Paper Tray FeaturesConnectivity Scanning FeaturesWarranty Physical SpecificationsSoftware Support System RequirementsWindows PC Papers SupportedMacintosh Paper TypesPaper Sizes for PC and Macintosh computers Safety SpecificationsParts PowerLocation Environment Regulatory ComplianceFCC Compliance and Advisory IC Radiation Exposure Statement FCC and Industry CanadaCanadian DOC Statement Waste Electrical and Electronic Equipment Labeling German Compliance StatementAll-in-One printer All-in-One printer GlossaryComputer-to-computer See Ad hoc Page Peer-to-peer network See ad hoc Tagged Images See DPOF Kodak ESP 9 Printer User Guide Chapter AKodak ESP 9 Printer User Guide GlossaryWindows PC only If you need to call Customer SupportKodak ESP 9 Printer User Guide If you need to call Customer SupportAdjusting Aborting See CancelIndex 1111 See Personal identification numberCompliance See Regulations Danger See SafetyCustomer Support See Support See LabelingKodak ESP 9 Printer User Guide Disposal Installing Replacing Storingreverse order UsingKodak ESP 9 Printer User Guide Third-party access software Setting image qualityPeer-to-peer network See Ad hoc PhonebookPlacing the printer Ring pattern, telephone. See FaxDamage, avoiding Multiple originalsKodak ESP 9 Printer User Guide Vista troubleshootingKodak ESP 9 Printer User Guide Wireless printing, Bluetooth1K3289 B 1K3289 1K3289