Kodak i800 Series manual Problem solving chart, Problem Possible Solutions

Problem solving chart			Use the chart below as a guide to check possible solutions to problems
			you may encounter when using the Kodak i800 Series Scanners.
	Problem		Possible Solutions
	Scanner does not power on		Make sure that:
	(Control Panel is not		∙ the power cord is plugged securely into the receptacle in the back of the
	illuminated)
			scanner.
			∙ the wall outlet is not defective (call a licensed electrician).
			∙ the power switch is on.
	The scanner will not		Make sure that:
	scan/feed documents		∙ the power cord is plugged in and the power is on.
			∙ all doors are completely closed.
			∙ the scanner is enabled from the host.
			∙ documents are making contact with the feed module.
			∙ for thicker documents, press the gap release lever during feeding.
			∙ the documents meet specifications for size, weight, height of batched
			documents, etc.
			∙ you check the feed module and separation roller for signs of wear and replace
			these parts if necessary.
	Image quality is poor or has		Make sure that:
	decreased		∙ the scanner has been calibrated (see Chapter 3, Operator Control Panel
			Functions, “Calibrating the Scanner”).
			∙ the imaging guides are clean (see Chapter 5, Maintenance, “Cleaning the
			imaging guides”.
			∙ the lamp timeout is set for greater than 10 minutes.
		If unsatisfactory image quality persists, or if the scanner fails calibration, replace
		the lamps (see Chapter 5, Maintenance, “Replacing the lamps”. Be sure to
		calibrate the scanner after installing the new lamps. Make sure that the new lamps
		have been on at least 10 minutes before you calibrate.
	The first few scanned		Make sure that:
	images are very dark		∙ the lamps have been on for at least 3 minutes, then scan the documents
			again.
			∙ the lamp timeout is set for greater than 10 minutes.

A-61169 July 2003 6-11