| Problem |
|
| Possible Solutions |
| |
|
|
|
|
|
| |
| The output tray cannot be |
|
| Make sure the output tray is installed properly. |
| |
| adjusted in or out |
|
|
|
|
|
|
|
|
|
|
| |
| Roller marks appear on |
|
| Clean the feed module rollers, separation rollers and transport rollers (see Chapter |
| |
| documents after scanning |
|
| 5, Maintenance). |
| |
|
|
|
|
|
|
|
| Vertical streaks appear on |
|
| ∙ | Be sure when you calibrate the scanner that you are using a good, clean |
|
|
|
|
| calibration target. Use the calibration target provided with your scanner. |
| |
| the image |
|
|
|
| |
|
|
|
| Additional calibration targets can be ordered. See Chapter 5, Maintenance, |
| |
|
|
|
|
|
| |
|
|
|
|
| “Ordering Supplies” for more information. |
|
|
|
|
| ∙ | The imaging guides may be dirty. Clean the imaging guides. For procedures |
|
|
|
|
|
| see Chapter 5, Maintenance, “Cleaning the imaging guides”. |
|
|
|
|
|
|
| |
| The document printer is not |
|
| If you are having problems printing on scanned documents: |
| |
| printing as desired |
|
| ∙ | the tip of the ink cartridge may be plugged. Purge the ink cartridge as |
|
|
|
|
|
| ||
|
|
|
|
| instructed in Chapter 4, Document Printer and Patch Reader. If the ink still |
|
|
|
|
|
| does not flow properly, replace the ink cartridge. Dispose of used ink |
|
|
|
|
|
| cartridges properly. |
|
|
|
|
| ∙ | verify that the ink cartridge is not empty. The ink bladder inside the ink |
|
|
|
|
|
| cartridge is flat when it is empty. |
|
|
|
|
| ∙ | make sure that the ink cartridge is properly installed in the Document Printer. |
|
|
|
|
| ∙ | make sure that the ink cartridge is located in the correct position for printing. |
|
|
|
|
| ∙ | make sure that the ink cartridge carrier is properly seated in its slot. |
|
|
|
|
| ∙ | verify that all printer connectors are securely fastened and that the printer |
|
|
|
|
|
| cables are securely in the white clip and are not folded or creased. |
|
|
|
|
| ∙ | verify that the printer has been enabled through the host and that the expected |
|
|
|
|
|
| print string has been specified. |
|
|
|
|
| ∙ | conduct a Print Test via the Operator Control Panel (see Chapter 3, Operator |
|
|
|
|
|
| Control Panel Functions, “Performing a print test”. |
|
|
|
|
|
|
| |
| White lines appear at the |
| ∙ | The imaging guides may be dirty. Clean the imaging guides. For procedures |
| |
|
|
|
| see Chapter 5, Maintenance, “Cleaning the imaging guides”. |
| |
| top of the image and run |
|
|
|
| |
|
|
|
|
|
| |
| through the documents |
| ∙ | Check for scratches on the imaging guides. If scratches are on the imaging |
| |
|
|
|
|
| guides, change them. For procedures see Chapter 5, Maintenance. |
|
|
|
|
|
|
|
|
