Message

Description

Message

Check document preparation

Action

The documents are not prepared properly for scanning. See Chapter 2, Using the

 

Scanner, for procedures on how to properly prepare your documents.

 

The documents are too close together as they enter the scanner. Change the

 

separation rollers and pre-separation pad. See Chapter 5, Maintenance for the

 

procedure for changing the separation roller and pre-separation pad.

 

The cropping parameters are set improperly. If cropping is set to “Relative to

 

document”, the cropped area must fit inside of the document dimensions. See the

 

“Image Processing Guide”, Chapter 3, Using the Twain Data Source or Chapter 4,

 

Using the ISIS Driver for instructions.

 

One or more documents that passed through the transport were not scanned.

 

Refeed all documents for which images were not obtained.

 

 

Message

Clean imaging guides

Action

The imaging guides or white patches are dirty.

 

The imaging guides are not fully seated. Push the imaging guides all the way in

 

until fully seated. See Chapter 5, Maintenance, for cleaning procedures.

 

 

Message

Clean the S1 sensor

Action

The S1 (pre-imaging) sensor is dirty. See Chapter 5, Maintenance, “Cleaning the

 

Transport area” for cleaning procedures. See the diagram at the end of this

 

chapter for the approximate location of this sensor.

 

 

Message

Clean the S2 sensor

Action

The S2 (post-imaging) sensor is dirty. See Chapter 5, Maintenance, “Cleaning the

 

Transport area” for cleaning procedures. See the diagram at the end of this

 

document for the approximate location of this sensor.

 

 

Message

Control panel button depressed

Action

An Operator Control Panel button is stuck in the engaged position. Depress and

 

release all of the buttons and perform a controlled power-down sequence. If the

 

message persists, call Service.

 

 

Message

Document jam

Action

A document is lodged somewhere in the scanner. Clear the paper path. See

 

“Clearing the document path”, earlier in this chapter for procedures.

 

One or more documents that passed through the transport were not scanned.

 

Refeed all documents for which images were not obtained.

 

 

Message

Elevator self test failed

Action

The self-test of the elevator test failed. The feed module may not be installed or

 

may not be installed properly. See Chapter 5, Maintenance “Replacing the feed

 

module” for correct procedures. Perform a controlled power-down sequence on

 

the scanner. If the problem persists, call Service.

 

 

Message

Error; Reset Scanner

Action

An error occurred that the scanner cannot resolve without recycling the scanner.

 

Try turning the scanner on and off and on again. If error persists, call Service.

 

 

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A-61169 July 2003

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Kodak i800 Series manual Message Description Check document preparation Action, Message Clean imaging guides Action