Troubleshooting

User Codes

User Codes (P Codes) displayed in the ratio window indicate machine conditions that the user can quickly and easily correct. In most cases,

PCodes simply require returning the machine to its original ready-to- copy state.

CODE

SOLUTION

P20, 26, 27, 88 Call your service representative.

P25

Add toner.

P51

Close front door of main body.

P61

Close RADF/ADF paper access.

P64

Open RADF/ADF and remove original from platen glass.

P68, 69

Firmly close RADF/ADF.

 

Remove original and place it correctly on RADF/ADF.

P71

Close sorter cover properly.

 

Connect sorter to main body properly.

P74

The number of sheets per bin exceeds the staple

 

capacity. Remove sheets from bins.

 

The number of sheets in sorter bins exceeds bin

 

capacity. Remove sheets from bins.

 

Paper remains in the sorter bins; or paper remains after

 

stapling. Remove paper from bins.

P76

The staple cartridge is empty. Replace the new staple

 

cartridge.

P77

The copy size except 11”x17” and 8.5”x11” is selected in

 

the Automatic In-Bin Stapling. Select 11”x17” or 8.5”x11”

 

by pressing COPY SIZE, or release the Automatic In-Bin

 

stapling by pressing SORTER button.

P78

The stapler unit is not installed completely. Install the

 

stapler unit securely.

P81

Insert key counter.

P91

Close ADU door.

P94

Reset tray 2 to copier properly.

P96

Remove paper remaining in ADU.

P97

Use only tray except bypass.

Troubleshooting 9-3

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Konica Minolta 2223 user manual User Codes