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Kyocera FS-C8026N manual Troubleshooting

Models: FS-C8026N

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Chapter 4 Troubleshooting

This chapter explains how to handle printer problems that may occur. If a problem cannot be corrected, contact your Kyocera Mita dealer. This chapter explains the following topics:

•General Guidelines

•Print Quality Problems

•Error Messages

•Clearing Paper Jams

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Kyocera FS-C8026N manual Troubleshooting

Contents

FS-C8026N Safety Notes Regarding Tradenames Iii Agfa Monotype License Agreement FCC Statement for Users in the United States Ozone concentration Vii Viii Initial sleep mode setting Power consumption in sleep mode Initial sleep mode setting Power ConsumptionInstallation Precautions Other PrecautionsPower Supply/Grounding the Printer Precautions for Use Xiii For More Information DescriptionUsing the Operator Panel Guide to the Operation GuideXvi Contents Operating the Storage Device Setting Print QualityPagination Paper HandlingIndex Contents Introduction Hardware FeaturesGeneral Software Built-in and External Network Interfaces NetworkingAccount management system Support for Network Printer Monitor Utility KM-NET ViewerParts and Functions FrontLeft Cover Power SwitchPower Cord Connector Waste Toner Box InternalCharger Unit Rear Handling Paper Available paper types Paper specificationsGeneral ValuesMinimum and maximum paper sizes Paper Cassette MP TrayPaper conditions Selecting the Right PaperGuidelines Paper compositionPaper properties Other properties of paper Loading Paper Loading paper into the cassetteLoading paper into the MP Multi-Purpose tray Transparency Special PaperSelecting the special paper Adhesive-backed labelsPostcards ValuePre-printed paper EnvelopesColored paper Recycled paperSpecial Paper Using the Operator Panel Status information Understanding the Operator PanelMessage display Message MeaningInterface indicator Interface Indicators in message displayError codes Paper size indicator Size Indicator Description Paper type indicator TypeREADY, DATA, and Attention indicators GO key Cancel keyKeys Enter key Menu keyArrow keys Press the Menu key to return to the Ready displayMenu Selection System Using the Menu Selection SystemEntering the mode selection menu Paper Handling Type AdjustPaper Weight Normal On the next Menu System Road MapMenu Key PCL ROM Memory Card Paper Handling Staple Off Punch Off Print Menu Map Menu Map and Status PagesPrinting a Menu Map Print Menu Map ?Menu MAP Print Status Page ? Printing a StatusPrint Status Status Understanding the statusSoftware version Installed optionsError log Hardware informationQuick Copy Proof-and-Hold Private Print Stored Job MPSJob retention Using Quick Copy Using Proof-and-Hold Printing a Private Print/Job RetentionAgenda Copies Arlen ?AgendaAgenda 0000 Agenda Copies 001List Code JOB ? Retrieving Jobs from Virtual Mailbox VMBList Code JOB Print VMB Data Tray001List of VMB Changing e-MPS ConfigurationPrint VMB Data Tray001?Richard List of VMB ?Temp. Code JOB Size 1550MB MPS ConfigurationQuick Copy MPS Configuration Quick CopyPerm. Code JOB Size 1550MB Perm. Code JOB Size 1550MB MPS ConfigurationVMB Size 1550MB Maximum space assigned to virtual mailboxes VMBChanging Serial Interface Parameters Changing Parallel Interface ModeChanging the Interface Parameters Baud Rate ? Changing Network Interface ParametersInterface ? Serial EtherTalk Off Network Status Page Off Resolving IP AddressNetWare Off IP Address 000.000.000.000 Subnet Mask GatewayStatus ? Off Interface ParallelNetwork Status Off Status ? OnKC-GL Pen Width and Color Making Default SettingsDefault Emulation Pen1 Color ? Black Printing Kpdl ErrorsAlternative Emulation for Kpdl Emulation KC-GL Page Set ? A2Default Font Courier ? Regular Changing the default font sizeCourier Regular Size PointsPitch 10.0 Cpi Code SetPitch 10.00 cpi List Internal Fonts List Internal Fonts?Print Orientation PaginationNumber of Copies LF Action LF only Linefeed LF ActionCarriage-Return CR Action CR Action CR onlyGloss Mode Setting Print QualityTone Mode Gloss Mode ? Low Using the Memory Card Operating the Storage DeviceRead Data ?Report Read Fonts ProcessingRead Data Report Write DataDelete Data Deleting dataPrinting a list of data names Partitions List of Partitions ?List of Partitions RAM Disk Mode Off Using the Option Hard Disk HD-10Using the RAM Disk RAM Disk Mode ? OnRAM Disk Size 011 9 MByte Paper Handling MP Tray ModeSetting MP Tray Paper Size MP Tray Type ? Plain Setting the MP Tray Paper TypeMP Tray Type Plain Setting the Cassette Paper Type Selecting the Paper Feed SourceBinding modes Duplex Mode NoneDuplex Printing Stitch Adjust Adjusting the Stitch PositionsDuplex Mode ?None A4/Letter 000Overriding Difference between A4 and Letter Creating Custom Paper TypesDuplex Path Enable Resetting the Custom Paper TypePaper Weight ? Normal Duplex Path ? EnableSelecting the Output Stack Reset Type AdjustReset Type Adjust ? Stack Select Top tray F-downSelecting Monochrome or Color Printing Color ModeColor Mode ? Color Displaying the Total Printed Pages Resetting the Toner CounterReading Life Counters Selecting the Message Language Automatic Form Feed Timeout SettingOther Modes Setting the Sleep Timer Printer Resetting Received Data DumpAlarm Buzzer Setting Resource ProtectionAuto Continue Setting Setting the Auto Continue Recovery TimeFinishing Error Duplex Printing Error Detection SettingStaple Error Detection Setting Duplex OffStaple Off Punch Error Detection SettingMixed Color/Monochrome Print Setting Staple ? OffColor Calibration Printing the Service StatusOthers Service Color/Mono. mixColor Calibration ? Using High Density ModeColor Calibration Please wait CalibrationHigh Density Mode High Density Mode ?Other Modes Troubleshooting Tips Symptom Check Items Corrective ActionGeneral Guidelines All-black printout Print Quality ProblemsPrinted Results Corrective Action Completely blank printout Gray background Faint or blurred printingIty Tone Printing incomplete or out of position Error Messages Message Corrective ActionCover Tinue Setting on ###############. For details, see .4 Clearing Paper Jams on Set paper press GO RAM disk errors Storage error codes Hard disk errorsMemory card errors Code MeaningClearing Paper Jams Possible Paper Jam LocationsUtilizing online help messages General considerations for clearing jamsPaper Jam Paper Feed Paper Jam Paper Cassette # Paper Jam MP TrayPaper Jam Duplex Unit Paper Jam Right CoverPaper Jam Paper Feed Unit Then close the paper cassetteFuser unit and rollers become very hot Paper Jam Left CoverPaper Jam Option Unit During normal use. Never touch them with yourClearing Paper Jams Maintenance Toner Container Replacement Request Toner Container ReplacementToner Container Replacement Requirements Replacing the Toner ContainerPut the old toner container in the plastic waste bag Close the toner container cover, and then close Replacing the Waste Toner Box To keep toner from spilling, remove the black capsClose the front cover Cleaning the Main Charger Unit Cleaning the PrinterCleaning the Registration Roller Next, we clean main charger grid. Take the grid Push the main charger unit until it is fully If the front cover does not fully close, althoughPrinter shows Ready, open the front cover Inserted in the printerCleaning the Printer Appendix a Options Options Figure A-1Installing the Memory Modules Expansion Memory ModulesTesting the expanded memory Removing a memory module2 PF-640/645/647 Paper Feeders General Description of OptionsMemory Card Reading font from the memory card4 DU-640 Duplex Unit 3 PT-640 Fece-Up Tray5 DF-600/610 Document Finishers 6 CA-33 Caster Kit Hard Disk8 IB-20/IB-21E/IB-22 Network Interface Cards Network interface card Network connectionsAppendix B Computer Interface Communication Modes Communication Reception Transmission ModeParallel Interface Interface Signals Pin Signal Description OutGround return NInit Ignored Appendix C Technical Specifications Printer Specification SpecificationPrinter Specification Mode Paper Size Print Speed Printing SpeedsIndex KPDL3 Prescribe 2003, 2004 is a trademark of Kyocera Corporation