Lantronix 4100, 2100

7: Troubleshooting

UBox User Guide 50

Figure 7-1. Status Lights on UBox 4100

Figure 7-2. Status Lights on UBox 2100

Note: For a detailed description of every light and its status, please read

8: Status Light Behavior.

While the UBox is booting up, different status lights turn on and off. Once the UBox is

running, the status lights have new meanings that help troubleshoot the UBox.

SYSTEM NETWORK

1 2 3 1 2 3

USB

4 3 2 1

SYSTEM

4 3 2 1

1 2 3

NETWORK

USB 1

Contents

Main Trademark Copyright Contacts Revisions Contents Page Figures Page 1: Using This Guide Purpose and Audience Summary of Chapters 2: Introduction Model and Part Numbers USB Speeds and Throughput Supported Devices Compatible USB Devices Connectivity to USB Devices Connectivity to a Network Connectivity to a PC Hub Support Requirements What's Inside the Package 3: Installing the UBox Installing the UBox Hardware Step 1- Connect the UBox to Your Network Step 2 - Connect the UBoxs Power Supply and Read the LEDs UBox 2100 UBox USB SYSTEM USB Installing the UBox Software Page Uninstalling the Lantronix UBox Software 4: Using USB Devices on the Network Overview Using the Connect and Disconnect icons Using the Auto Connect feature for printers Connecting Your USB Device Step 1 - Connect a USB Device to the UBox Page Step 2 Connect a Networked USB Device Step 3 - Disconnect Your USB Device(s) Using Multiple UBoxes and USB Devices Compound Devices One UBox with Multiple Users Multiple UBoxes and USB Devices UBox Groups on Multiple UDP Ports Other Ways to Connect and Disconnect USB Devices Using the UBox System Tray Auto Connecting Printers Page Using Forced Device Disconnect Using Multi-and Single-User Connect Modes Device Status Separating Compound Devices Types of USB Devices Separating Compound Devices 5: Changing the UBox's Settings Overview Viewing UBox Settings 5: Changing the UBox's Settings UBox User Guide 30 3. In the Status column, the following may display: Editing Server Settings: Access Tab Page Editing Server Settings: Network Tab 5: Changing the UBox's Settings UBox User Guide 34 2. Update the following settings as desired: Page Editing Server Settings: USB Device Configuration Tab Page 5: Changing the UBox's Settings UBox User Guide 38 The following information displays at the top: 4. Update the following settings as desired: Applying, Canceling, or Removing Server Settings Restoring Default Settings Updating the UBox's Firmware Page Overriding Server Network Settings 5: Changing the UBox's Settings UBox User Guide 43 Refreshing Data 6: Changing Local Software Settings Updating Personal Communication Settings Page Updating Server Access Settings Viewing or Removing Device Passwords Switching Between Sets of UBoxes 7: Troubleshooting Before You Begin Troubleshooting: Status Lights Page Boot-Up SYSTEM Status Light 1 SYSTEM Status Lights 2 and 3 7: Troubleshooting UBox User Guide 52 USB Status Lights: 1-4 on the UBox 4100 and 1 & 2 on the UBox 2100 Troubleshooting: UDP Ports Troubleshooting: Network Issues Communication Between your PC and the UBox Firewalls Final Step Resetting the UBox Hardware Power-Cycling or Using the Reset Button Rebooting the UBox into Safe Mode Using the Reset Button Troubleshooting: USB Devices Technical Support Page 8: Status Light Behavior 4 3 2 1 1 2 3 NETWORK USB 1 2 8: Status Light Behavior UBox User Guide 61 Stage Status Troubleshooting 8: Status Light Behavior UBox User Guide 62 Light Color Status A: Configuring the Windows XP Firewall Step 1 - Determine Which Version of Windows XP is Installed on Your Computer Step 2 Access Your Firewall Software (Windows XP and XP Service Pack 1 Only) Page Page Page Page Page Page B: Compliance UBox 4100 CE Mark Declaration of Conformity Canada Digital Apparatus EMI Standard VCCI Australia/New Zealand Disclaimer and Supplementary Information Manufacturers Contact C: Compliance UBox 2100 Declaration of Conformity Conforms to the following standards or other normative documents: Disclaimer and Supplementary Information Manufacturers Contact D: Lantronix Software License Agreement Page E: Lantronix Warranty http://www.lantronix.com/support/warranty/index.html