|
|
|
|
|
| 7: Troubleshooting |
|
|
|
|
|
|
|
|
|
|
| Status |
| Condition |
| Suggestions |
|
|
| SYSTEM 2 is |
| The UBox is configured to | Verify the following: |
| |
|
| On / SYSTEM 3 |
| use a static IP and does | The computer trying to communicate |
| |
|
| is Off |
| not show any users |
| with the UBox is on the same static |
|
|
|
|
| connected to it. |
| IP Ethernet subnet. |
|
|
|
|
|
|
|
| |
|
|
|
|
| The computer has the current UBox |
| |
|
|
|
|
|
| software installed. |
|
|
|
|
|
| The UBox software has the UDP port |
| |
|
|
|
|
|
| set correctly (default 10010). |
|
|
|
|
|
| The computer does not have a |
| |
|
|
|
|
|
| personal firewall activated. |
|
|
|
|
|
|
|
| |
|
| SYSTEM 2 is |
| The UBox obtained an IP | Verify the following: |
| |
|
| Off / SYSTEM 3 |
| address using Zeroconfig | The computer trying to communicate |
| |
|
| is On |
| and does not show any |
| with the UBox is also on the Zeroconfig |
|
|
|
|
| users connected to the |
| subnet. |
|
|
|
|
| UBox. |
|
| |
|
|
|
| The computer has the current UBox |
| ||
|
|
|
|
|
| ||
|
|
|
|
|
| software installed. |
|
|
|
|
|
| The UBox software has the UDP port |
| |
|
|
|
|
|
| set correctly (default 10010). |
|
|
|
|
|
| The computer does not have a |
| |
|
|
|
|
|
| personal firewall activated. |
|
|
|
|
|
|
|
|
|
|
| Status 2 is Off / |
| This is normal and |
|
|
|
|
| Status 3 is Off |
| indicates that the UBox |
|
|
|
|
|
|
| hardware is working. It has |
|
|
|
|
|
|
| obtained an IP address and |
|
|
|
|
|
|
| has detected users (client |
|
|
|
|
|
|
| computers) connected to it. |
|
|
|
USB Status Lights:
Locate the green light under USB that corresponds to the USB port to which your USB device (e.g., printer or scanner) is connected.
|
| Status | Condition | Suggestions |
|
| Off | The UBox does not have power. | Check the UBox's power supply and its |
|
|
|
| connection to an outlet. |
|
| Blinking | Blinking may indicate the UBox | Currently, the UBox does not support |
|
|
| hardware does not support your | isochronous USB devices (e.g., webcams |
|
|
| and USB speakers). | |
|
|
| USB device or is having | |
|
|
| problems communicating with | If you have a USB device that is not |
|
|
| the device. | |
|
|
| isochronous, please check the Lantronix | |
|
|
|
| |
|
|
|
| web site or contact Lantronix Technical |
|
|
|
| Support. |
|
|
|
| Note: While most USB devices work with |
|
|
|
| the UBox, future software updates from |
|
|
|
| Lantronix will support certain incompatible |
|
|
|
| USB device. Please go to the Lantronix web |
|
|
|
| site or contact Lantronix Technical Support |
|
|
|
| for more information about compatible |
|
|
|
| devices. |
UBox User Guide | 52 |
