7: Troubleshooting

Status

Condition

 

Suggestions

 

Blinking may indicate you have

 

One UBox supports up to eight USB

 

exceeded the number of USB

 

 

 

devices. While many USB devices appear

 

devices per UBox.

 

 

 

as one USB device, components of

 

 

 

compound USB devices (a device with an

 

 

 

embedded hub or a device that has multiple

 

 

 

components tied together by an internal

 

 

 

USB hub) count as one device each.

 

 

For example, the Lexmark X1150 is a

 

 

compound device that has two components

 

 

(one for the scanner, one for the printer).

 

 

The Canon i475D is a compound device

 

 

that has three components (the printer, the

 

 

card reader, and an HID device for buttons

 

 

on the printer).

 

 

If you connect four X1150 devices, you are

 

 

still under the eight-device limit, and the

 

 

USB lights do not blink. If you have three

 

 

Canon i475Ds, you have nine USB devices

 

 

and are over the limit. Therefore, the light

 

 

blinks.

On

This is normal and indicates the

Proceed to the next light.

 

UBox supports your USB device.

 

 

Troubleshooting: UDP Ports

Make sure that your UBox software and hardware are communicating on the same UDP port. To verify this, open the Lantronix UBox application. Your UBox should display.

In the Lantronix UBox application, is your UBox listed?

UBox User Guide

53

Page 53
Image 53
Lantronix 4100, 2100 manual Troubleshooting UDP Ports