April
S300 Series Users Guide
Machine types 4443 Models 101, 10E
Contents
Printing
Networking
Copying
Scanning
Troubleshooting
Maintaining the printer
Index
Notices
Safetyinformation
SAVE THESE INSTRUCTIONS
About your printer
Thank you for choosing this printer
Minimizing your printers environmental impact
Conserving energy
Finding information about the printer
Recycling
Publications
•Recycle the product packaging
Find it here
What are you looking for?
Notes
1 2 3 4 5 6 7 8 9 10
Understanding the parts of the printer
Use the
1 2 3 4 5 6
Scanner glass Power supply with port USB port
Use the
Using genuine Lexmark ink cartridges
Ordering and replacingsupplies
Ordering ink cartridges
Item
Replacing ink cartridges
Ordering paper and other supplies
Recycling Lexmark products
Using theprintercontrol panel buttons andmenus
Using the printer control panel
1 2 3 4 5 6
Use the
7 8 9 10 11 12
Using the printer control panel buttons and menus
Use the
Changing the Power Saver timeout
To disable the settings timeout feature
Resetting to factory settings
Saving energy with Eco-Mode
Using the printer control panel menus
Initial Setup Complete appears on the display
Initial Setup Complete appears on the display
1Turn off the printer
Usingtheprintersoftware
Using the Windows printer software
Minimum system requirements
Software installed during printer installation
Use the
Printer software
Notes
Using the Macintosh printer software
Software installed during printer installation
Printer software
Software resident in the Macintosh OS
Finding and installing optional software
For Windows users
For Macintosh users
3Select Printer Home
Reinstalling the printer software
Updating the printer software Windows only
Checking for software updates
Enabling automatic software updates
Installing the printer software
Using the World Wide Web
For Windows users
For Macintosh users
Loading paper
Loading paperandoriginaldocuments
Paper and specialty media guidelines
Load up to
25 sheets of heavyweight matte paper
Make sure that
Saving paper default settings
Loading original documents on the scanner glass
Printing
Tips for printing
Printing basic documents
bClick Properties, Preferences, Options, or Setup
2Click Properties, Preferences, Options, or Setup
2Click Properties, Preferences, Options, or Setup
Collating printed copies
Printing pages in reverse order
2Click Properties, Preferences, Options, or Setup
Printing multiple pages on one sheet
For Macintosh users
For Windows users
If the printer is using a USB connection
Notes
Printing specialty documents
bClick Properties, Preferences, Options, or Setup
bClick Properties, Preferences, Options, or Setup
Printing envelopes
2Click Properties, Preferences, Options, or Setup
Printing on custom-sizepaper
For Macintosh users
Tips on loading label sheets
2Click Properties, Preferences, Options, or Setup
For Windows users
For Macintosh users
aSelect Use custom page size
For Macintosh users
1With a document open, choose File > Print
Working with photos
Notes
Printing photos using the printer control panel
Supported memory cards and file types
If the printer is using a USB connection
For Windows users
•For Macintosh users
•For Windows users
Camera detected. Press OK to change settings
Notes
1Load letter- or A4-sizeplain paper
Printing from a Bluetooth-enableddevice
Printing photos from a digital camera using DPOF
Bluetooth Dongle Connected appears on the display
Setting the Bluetooth security level
Bluetooth Dongle Connected appears on the display
Bluetooth Dongle Connected appears on the display
Printing from a Bluetooth-enableddevice
Notes
Managing print jobs
Setting your printer as the default printer
Changing the printing mode
For Windows users
Pausing print jobs
2Click Properties, Preferences, Options, or Setup
Changing the printing mode for a single print job
For Windows users
Canceling print jobs
Resuming print jobs
For Windows users
For Macintosh users
1Click the printer icon on the Dock
For Macintosh users
Printing
Copying
Tips for copying
Making copies
Copying photos
Adjusting copy quality
Enlarging or reducing images
Making a copy lighter or darker
Notes
Collating copies using the printer control panel
Repeating an image on one page
Copying multiple pages on one sheet
Making a duplex copy manually
Canceling copy jobs
To cancel a copy job, press
8Press
Copying
Scanning
Tips for scanning
Scanning to a local or network computer
Notes
Scanning to a flash drive or memory card
Scanning photos into an editing application
Using the printer control panel
Notes
Using the printer software
For Windows users
For Macintosh users
4Select Printer Home
Scanning documents into an editing application
For Windows users
For Macintosh users
For Windows users
For Macintosh users
For Windows users
4Select Printer Home
4Select Printer Home
Scanning FAQ
Why am I being asked for a PIN?
For Macintosh users
How can I improve the quality of a scan?
Canceling scan jobs
Installing the printer on a wireless network
Networking
Wireless network compatibility
Supported network security options
Printing a network setup page
Installing the printer on a wireless network
Installing the printer on other computers
For Windows users
For Macintosh users
Adding the printer to your wireless network
Special wireless installation instructions
Before you begin
Changing wireless settings after installation
Assigning a static IP address
For Windows users
For Windows users
Advanced wireless setup
Creating an ad hoc wireless network
5Click the Wireless setup utility link
2Double-click Wireless Setup Assistant
7Right-clickthe Wireless Network Connection icon
9Click the Wireless Networks tab
In Windows XP
2Click Control Panel
b Select View Available Wireless Networks
In Windows
For Macintosh users
In Mac OS X version
5Click Wireless setup utility link
2Double-click Wireless Setup Assistant
For Windows users
For Macintosh users
Using the printer wirelessly
Using the printer locally USB
5Click the Wireless setup utility link
4Double-click Lexmark Setup Assistant
Using the printer locally USB
If the printer is currently set up for wireless
Sharing a printer in a Windows environment
In Mac OS X version
Sharing a printer in a Macintosh environment
cClick Properties
Networking FAQ
What is Wi-FiProtected Setup?
Where do I find my WEP key or WPA passphrase?
What is an SSID?
Where do I find my SSID?
What is a network?
How are home networks configured?
Wireless network examples
Scenario 2: Wireless network with Internet access
Why do I need an installation cable?
How do I attach the installation cable?
2Attach the small, square connector to the printer
How can I improve wireless signal strength?
Finding the signal strength
Notes
For Windows users
ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION
REMOVE SOURCES OF INTERFERENCE
For Macintosh users with a wireless access point
For Macintosh users with an AirPort base station
In Mac OS X version
In Mac OS X version 10.4 and earlier
What is a MAC address?
How do I find the MAC address?
What is an IP address?
What is TCP/IP?
How do I locate IP addresses?
For Windows users
What is a key index?
How to locate a printer IP address
How are IP addresses assigned?
For Macintosh users
Maintainingtheprinter
Maintaining ink cartridges
Using the printer control panel
Using the printer software
Cleaning the printhead nozzles
Using the printer software
Using the printer control panel
For Windows users
Cleaning the exterior of the printer
Cleaning the scanner glass
Using the printer software
For Windows users
Troubleshooting
If Troubleshooting does not solve your problem
Setup troubleshooting
Before you troubleshoot
CHANGE THE LANGUAGE USING THE PRINTER MENUS
Printhead errors
Incorrect language appears on the display
Troubleshooting
REMOVE AND REINSERT THE PRINTHEAD
1Open the printer and lift the latch
2Remove the printhead
Software did not install
RECONNECT THE PRINTER POWER SUPPLY
Print job does not print or is missing pages
CHECK THE USB CONNECTION
RECONNECT THE PRINTER POWER SUPPLY
REMOVE AND REINSTALL THE PRINTER SOFTWARE
MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE
Printer is printing blank pages
RECONNECT THE PRINTER POWER SUPPLY
MAKE SURE THE USB PORT IS ENABLED IN WINDOWS
REMOVE AND REINSTALL THE PRINTER SOFTWARE
Cannot delete documents from the print queue
Jams and misfeeds troubleshooting
Paper jam in the printer
Paper jam in the paper support
Paper or specialty media misfeeds
Print troubleshooting
ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER
CHECK MINIMUM PRINT SETTINGS
SELECT THE BORDERLESS PRINT FEATURE
CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES
Streaks or lines on printed image
Print speed is slow
CHECK THE INK LEVELS
Copy and scan troubleshooting
Computer slows down when printing
SET YOUR PRINTER AS THE DEFAULT PRINTER
REMOVE AND REINSTALL THE PRINTER SOFTWARE
USE A LOWER SCANNING RESOLUTION
Partial copies or scans of documents or photos
Scan was not successful
Scanning takes too long or freezes the computer
Memory card troubleshooting
Memory card troubleshooting checklist
Nothing happens when a memory card is inserted
REINSERT THE MEMORY CARD
Wireless troubleshooting checklist
Wireless troubleshooting
CHECK THE NETWORK CONNECTION
Cannot print over wireless network
DISCONNECT FROM VPN SESSION
MAKE SURE DEMO MODE IS TURNED OFF
> Demo Mode
CHECK YOUR WEP KEY OR WPA PASSPHRASE
CHECK YOUR ADVANCED SECURITY SETTINGS
CHECK THE WIRELESS SIGNAL QUALITY
For Windows users
For Macintosh users with a wireless access point
For Macintosh users with an AirPort base station
In Mac OS X version
In Mac OS X version 10.4 and earlier
The Continue button is unavailable
RECONNECT THE POWER SUPPLY
MAKE SURE THAT THE USB CABLE IS WORKING
Wi-Fiindicator light is not lit
TRY RUNNING THE INSTALLER AGAIN
CHECK POWER
Notes
ALLOW THE WIRELESS INSTALLATION TO COMPLETE
ENABLE THE PRINTER
SELECT THE WIRELESS PRINTER
SELECT THE WIRELESS PORT
Wi-Fiindicator light is still orange
If you are using WEP security
If you are using WPA security
CHECK NETWORK NAME
MAKE SURE THE ACCESS POINT IS ON
MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE
CHECK MAC ADDRESS
CHECK YOUR WEP KEY OR WPA PASSPHRASE
If you are using WEP security
If you are using WPA security
For Windows users
CHECK MAC ADDRESS
For Macintosh users
Notes
bClick More Info
bDouble-click Network Utility
CONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN
For Windows users
For Macintosh users
3Double-click Network Utility
Wireless print server not installed
5Click the Wireless setup utility link
2Double-click Wireless Setup Assistant
CHECK POWER
How to locate a printer IP address
MAKE SURE THE WIRELESS PORT IS SELECTED
For Windows users
For Macintosh users
Note: This solution applies to Windows users only
CHANGE THE CHANNEL THE WIRELESS ROUTER USES
ELIMINATE SOURCES OF INTERFERENCE
CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTER
CONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSID
6Click the Set Static IP Address link
CHANGE ALL NETWORK DEVICES TO THE SAME TYPE
CHECK FOR WIRELESS ADAPTER UPDATES
PURCHASE A NEW ROUTER
Product information
Notices
Edition notice
Trademarks
UNITED STATES GOVERNMENT RIGHTS
Licensing notices
Hinweis zum GS-Zeichen
Noise emission levels
Temperature information
Battery notice
Product disposal
ENERGY STAR
Power consumption
Product power consumption
Power Saver
Off mode
European Community EC directives conformity
Industry Canada compliance statement
South Africa telecommunications notice
Notice to users of the Canadian telephone network
This equipment uses CA11A telephone jacks
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Uso del prodotto in Svizzera
Regulatory notices for wireless products
Exposure to radio frequency radiation
Notice to users in Brazil
Industry Canada Canada
Taiwan NCC RF notice statement
Notice to users in the European Union
Česky
CARTRIDGE LICENSE AGREEMENT
PRINTER LICENSE AGREEMENT
LEXMARK SOFTWARE LICENSE AGREEMENT
Notices
Notices
MICROSOFT CORPORATION NOTICES
ADOBE SYSTEMS INCORPORATED NOTICE
Index
Page
Page
Page
Page
WPA2 WPS Index
WPA passphrase locating