Machine types 4443 Models 101, 10E
S300 Series Users Guide
April
Contents
Networking
Printing
Copying
Scanning
Maintaining the printer
Troubleshooting
Index
Notices
SAVE THESE INSTRUCTIONS
Safetyinformation
Thank you for choosing this printer
About your printer
Minimizing your printers environmental impact
Conserving energy
Recycling
Finding information about the printer
Publications
•Recycle the product packaging
Notes
What are you looking for?
Find it here
Use the
Understanding the parts of the printer
1 2 3 4 5 6 7 8 9 10
Use the
Scanner glass Power supply with port USB port
1 2 3 4 5 6
Ordering and replacingsupplies
Using genuine Lexmark ink cartridges
Ordering ink cartridges
Item
Replacing ink cartridges
Recycling Lexmark products
Ordering paper and other supplies
Using the printer control panel
Using theprintercontrol panel buttons andmenus
1 2 3 4 5 6
Use the
Use the
Using the printer control panel buttons and menus
7 8 9 10 11 12
To disable the settings timeout feature
Changing the Power Saver timeout
Saving energy with Eco-Mode
Resetting to factory settings
Using the printer control panel menus
Initial Setup Complete appears on the display
1Turn off the printer
Initial Setup Complete appears on the display
Using the Windows printer software
Usingtheprintersoftware
Minimum system requirements
Software installed during printer installation
Notes
Printer software
Use the
Software installed during printer installation
Using the Macintosh printer software
Printer software
Software resident in the Macintosh OS
For Windows users
Finding and installing optional software
For Macintosh users
3Select Printer Home
Updating the printer software Windows only
Reinstalling the printer software
Checking for software updates
Enabling automatic software updates
Using the World Wide Web
Installing the printer software
For Windows users
For Macintosh users
Paper and specialty media guidelines
Loading paperandoriginaldocuments
Loading paper
Make sure that
25 sheets of heavyweight matte paper
Load up to
Saving paper default settings
Loading original documents on the scanner glass
Tips for printing
Printing
Printing basic documents
bClick Properties, Preferences, Options, or Setup
2Click Properties, Preferences, Options, or Setup
2Click Properties, Preferences, Options, or Setup
Collating printed copies
Printing pages in reverse order
Printing multiple pages on one sheet
2Click Properties, Preferences, Options, or Setup
For Macintosh users
For Windows users
Notes
If the printer is using a USB connection
bClick Properties, Preferences, Options, or Setup
Printing specialty documents
bClick Properties, Preferences, Options, or Setup
Printing envelopes
Printing on custom-sizepaper
2Click Properties, Preferences, Options, or Setup
For Macintosh users
Tips on loading label sheets
For Windows users
2Click Properties, Preferences, Options, or Setup
For Macintosh users
aSelect Use custom page size
1With a document open, choose File > Print
For Macintosh users
Notes
Working with photos
Supported memory cards and file types
Printing photos using the printer control panel
For Windows users
If the printer is using a USB connection
•For Macintosh users
•For Windows users
Notes
Camera detected. Press OK to change settings
1Load letter- or A4-sizeplain paper
Printing photos from a digital camera using DPOF
Printing from a Bluetooth-enableddevice
Bluetooth Dongle Connected appears on the display
Setting the Bluetooth security level
Bluetooth Dongle Connected appears on the display
Notes
Printing from a Bluetooth-enableddevice
Bluetooth Dongle Connected appears on the display
Setting your printer as the default printer
Managing print jobs
Changing the printing mode
For Windows users
2Click Properties, Preferences, Options, or Setup
Pausing print jobs
Changing the printing mode for a single print job
For Windows users
Resuming print jobs
Canceling print jobs
For Windows users
For Macintosh users
Printing
For Macintosh users
1Click the printer icon on the Dock
Tips for copying
Copying
Making copies
Copying photos
Enlarging or reducing images
Adjusting copy quality
Making a copy lighter or darker
Notes
Repeating an image on one page
Collating copies using the printer control panel
Making a duplex copy manually
Copying multiple pages on one sheet
To cancel a copy job, press
Canceling copy jobs
8Press
Copying
Tips for scanning
Scanning
Scanning to a local or network computer
Notes
Scanning photos into an editing application
Scanning to a flash drive or memory card
Using the printer control panel
Notes
For Windows users
Using the printer software
For Macintosh users
4Select Printer Home
For Windows users
Scanning documents into an editing application
For Macintosh users
For Windows users
For Windows users
For Macintosh users
4Select Printer Home
4Select Printer Home
Why am I being asked for a PIN?
Scanning FAQ
For Macintosh users
How can I improve the quality of a scan?
Canceling scan jobs
Networking
Installing the printer on a wireless network
Wireless network compatibility
Supported network security options
Printing a network setup page
Installing the printer on other computers
Installing the printer on a wireless network
For Windows users
For Macintosh users
Before you begin
Special wireless installation instructions
Adding the printer to your wireless network
Assigning a static IP address
Changing wireless settings after installation
For Windows users
For Windows users
Creating an ad hoc wireless network
Advanced wireless setup
5Click the Wireless setup utility link
2Double-click Wireless Setup Assistant
9Click the Wireless Networks tab
7Right-clickthe Wireless Network Connection icon
In Windows XP
2Click Control Panel
In Windows
b Select View Available Wireless Networks
For Macintosh users
In Mac OS X version
2Double-click Wireless Setup Assistant
5Click Wireless setup utility link
For Windows users
For Macintosh users
Using the printer locally USB
Using the printer wirelessly
5Click the Wireless setup utility link
4Double-click Lexmark Setup Assistant
If the printer is currently set up for wireless
Using the printer locally USB
Sharing a printer in a Windows environment
In Mac OS X version
cClick Properties
Sharing a printer in a Macintosh environment
What is Wi-FiProtected Setup?
Networking FAQ
Where do I find my WEP key or WPA passphrase?
What is an SSID?
What is a network?
Where do I find my SSID?
How are home networks configured?
Wireless network examples
Scenario 2: Wireless network with Internet access
How do I attach the installation cable?
Why do I need an installation cable?
2Attach the small, square connector to the printer
Notes
Finding the signal strength
How can I improve wireless signal strength?
REMOVE SOURCES OF INTERFERENCE
ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION
For Windows users
For Macintosh users with an AirPort base station
For Macintosh users with a wireless access point
In Mac OS X version
In Mac OS X version 10.4 and earlier
How do I find the MAC address?
What is a MAC address?
What is TCP/IP?
What is an IP address?
How do I locate IP addresses?
For Windows users
How to locate a printer IP address
What is a key index?
How are IP addresses assigned?
For Macintosh users
Maintaining ink cartridges
Maintainingtheprinter
Using the printer control panel
Using the printer software
Using the printer software
Cleaning the printhead nozzles
Using the printer control panel
For Windows users
Cleaning the scanner glass
Cleaning the exterior of the printer
Using the printer software
For Windows users
If Troubleshooting does not solve your problem
Troubleshooting
Setup troubleshooting
Before you troubleshoot
Incorrect language appears on the display
Printhead errors
CHANGE THE LANGUAGE USING THE PRINTER MENUS
REMOVE AND REINSERT THE PRINTHEAD
Troubleshooting
1Open the printer and lift the latch
2Remove the printhead
RECONNECT THE PRINTER POWER SUPPLY
Software did not install
Print job does not print or is missing pages
CHECK THE USB CONNECTION
REMOVE AND REINSTALL THE PRINTER SOFTWARE
RECONNECT THE PRINTER POWER SUPPLY
MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE
Printer is printing blank pages
MAKE SURE THE USB PORT IS ENABLED IN WINDOWS
RECONNECT THE PRINTER POWER SUPPLY
REMOVE AND REINSTALL THE PRINTER SOFTWARE
Cannot delete documents from the print queue
Paper jam in the printer
Jams and misfeeds troubleshooting
Paper jam in the paper support
Paper or specialty media misfeeds
ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER
Print troubleshooting
CHECK MINIMUM PRINT SETTINGS
SELECT THE BORDERLESS PRINT FEATURE
Streaks or lines on printed image
CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES
Print speed is slow
CHECK THE INK LEVELS
Computer slows down when printing
Copy and scan troubleshooting
SET YOUR PRINTER AS THE DEFAULT PRINTER
REMOVE AND REINSTALL THE PRINTER SOFTWARE
Partial copies or scans of documents or photos
USE A LOWER SCANNING RESOLUTION
Scan was not successful
Scanning takes too long or freezes the computer
Memory card troubleshooting checklist
Memory card troubleshooting
Nothing happens when a memory card is inserted
REINSERT THE MEMORY CARD
CHECK THE NETWORK CONNECTION
Wireless troubleshooting
Wireless troubleshooting checklist
Cannot print over wireless network
MAKE SURE DEMO MODE IS TURNED OFF
DISCONNECT FROM VPN SESSION
> Demo Mode
CHECK YOUR WEP KEY OR WPA PASSPHRASE
For Windows users
CHECK THE WIRELESS SIGNAL QUALITY
CHECK YOUR ADVANCED SECURITY SETTINGS
For Macintosh users with an AirPort base station
For Macintosh users with a wireless access point
In Mac OS X version
In Mac OS X version 10.4 and earlier
MAKE SURE THAT THE USB CABLE IS WORKING
RECONNECT THE POWER SUPPLY
The Continue button is unavailable
TRY RUNNING THE INSTALLER AGAIN
Wi-Fiindicator light is not lit
CHECK POWER
Notes
ENABLE THE PRINTER
ALLOW THE WIRELESS INSTALLATION TO COMPLETE
SELECT THE WIRELESS PRINTER
SELECT THE WIRELESS PORT
If you are using WEP security
Wi-Fiindicator light is still orange
If you are using WPA security
CHECK NETWORK NAME
MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE
MAKE SURE THE ACCESS POINT IS ON
CHECK MAC ADDRESS
CHECK YOUR WEP KEY OR WPA PASSPHRASE
If you are using WPA security
If you are using WEP security
For Windows users
CHECK MAC ADDRESS
Notes
For Macintosh users
bClick More Info
bDouble-click Network Utility
For Windows users
CONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN
For Macintosh users
3Double-click Network Utility
5Click the Wireless setup utility link
Wireless print server not installed
2Double-click Wireless Setup Assistant
CHECK POWER
MAKE SURE THE WIRELESS PORT IS SELECTED
How to locate a printer IP address
For Windows users
For Macintosh users
Note: This solution applies to Windows users only
ELIMINATE SOURCES OF INTERFERENCE
CHANGE THE CHANNEL THE WIRELESS ROUTER USES
6Click the Set Static IP Address link
CONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSID
CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTER
PURCHASE A NEW ROUTER
CHECK FOR WIRELESS ADAPTER UPDATES
CHANGE ALL NETWORK DEVICES TO THE SAME TYPE
Edition notice
Notices
Product information
Licensing notices
UNITED STATES GOVERNMENT RIGHTS
Trademarks
Noise emission levels
Hinweis zum GS-Zeichen
Battery notice
Temperature information
Product disposal
ENERGY STAR
Product power consumption
Power consumption
Power Saver
Off mode
Industry Canada compliance statement
European Community EC directives conformity
Notice to users of the Canadian telephone network
South Africa telecommunications notice
This equipment uses CA11A telephone jacks
Utilisation de ce produit en Suisse
Using this product in Switzerland
Verwendung dieses Produkts in der Schweiz
Uso del prodotto in Svizzera
Exposure to radio frequency radiation
Regulatory notices for wireless products
Notice to users in Brazil
Industry Canada Canada
Notice to users in the European Union
Taiwan NCC RF notice statement
Česky
LEXMARK SOFTWARE LICENSE AGREEMENT
PRINTER LICENSE AGREEMENT
CARTRIDGE LICENSE AGREEMENT
Notices
Notices
MICROSOFT CORPORATION NOTICES
ADOBE SYSTEMS INCORPORATED NOTICE
Index
Page
Page
Page
Page
WPA passphrase locating
WPA2 WPS Index