Lexmark 101, 10E manual Memory card troubleshooting checklist, Reinsert The Memory Card

MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER

Memory card troubleshooting

•“Memory card troubleshooting checklist” on page 98

•“Nothing happens when a memory card is inserted” on page 98

•“Cannot print documents from a memory card or flash drive” on page 98

•“Photos do not transfer from a memory card across a wireless network” on page 99

Memory card troubleshooting checklist

Before you troubleshoot, use the following checklist to solve most memory card problems:

•Make sure that the memory card you are using can be used in the printer.

•Make sure the memory card is not damaged.

•Make sure memory card contains supported file types.

Nothing happens when a memory card is inserted

If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following:

REINSERT THE MEMORY CARD

The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly.

CHECK THE USB CONNECTION

1Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with a USB symbol.

CHECK THE NETWORK CONNECTION

If the printer and computer are connected over a network, then make sure that the correct host and device are communicating. Select the printer from the computer or the computer from the printer.

Cannot print documents from a memory card or flash drive

If the "Memory card troubleshooting checklist" does not solve the problem, then try the following:

CHECK THE USB CONNECTION

1Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with a USB symbol.

Troubleshooting

98