Lexmark 120 Streaks at the bottom of the printed, page, Uneven printing, Incorrect margins, Cause

Troubleshooting

Symptom	Cause	Solution
Streaks at the bottom of the printed	The long-life photoconductor kit is	Replace the long-life photoconductor
page.	exhausted.	kit.

Uneven printing	The toner cartridge is not properly	Remove and then reinsert the toner
	installed.	cartridge.
DE
DE
DE
(Print only appears on one side of the
page.)
Incorrect margins	The Form Size setting in the printer	Change the Form Size setting to the
	driver is different from the paper size	appropriate size.
	loaded in the tray. For example, A4
	size paper is loaded into the tray, but
	the Form Size setting is not set to A4.

Skewed print	• The tray guide is not in the correct	• Reposition the guide to fit lightly
(Print is inappropriately slanted.)	position.	against the paper stack.
	• The priority feeder guides are not in	• Reposition the priority feeder guides
	correct position for the paper size	to fit lightly against the print media.
	loaded in the feeder.
Blank pages	The toner cartridge is defective or	First, remove and reset the toner
	empty.	cartridge. If problem persists, replace
		the toner cartridge.
Solid black pages	• The toner cartridge is defective.	• First, remove and reset the toner
	• The printer requires service.	cartridge. If problem persists,
	• The long-life photoconductor kit is	replace the toner cartridge.
	defective.	• Call a service technician.
		• Replace the long-life
		photoconductor kit.
Paper curls badly as it exits the bin	The Paper Texture setting is wrong for	Change the Paper Texture† from
	the type of paper or specialty media	Rough to Normal or Smooth.
	being used.

*To replace the fuser, call a service technician.

†This setting can be changed using the Local Printer Setup Utility (Windows), or through Printer Settings (Macintosh). See Software and Documentation CD for additional information.

Print quality problems

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