Lexmark 2500 Series manual Copy troubleshooting, Partial document or photo prints, Photo smudges

Select a lower print quality

Software may not be installed correctly

1From the software application, click File ΠPrint.

2Click Properties, Preferences, Options, or Setup.

3Click Quality/Copies.

4From the Quality/Speed area, select a lower print quality.

For more information, see “Software may not be installed correctly” on page 43.

Partial document or photo prints

Check document placement

Check paper size

Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner.

Make sure the paper size being used matches the size you selected.

Photo smudges

Photo smudges

To prevent smudging, avoid touching the surface of a printed photo. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.

Copy troubleshooting

•“Copier does not respond” on page 47

•“Scanner unit does not close” on page 47

•“Poor copy quality” on page 48

•“Partial document or photo copies” on page 48

Copier does not respond

Check the control panel for any blinking lights

Check power

Software may not be installed correctly

If one of the lights is blinking, see “Blinking lights on the control panel” on page 53.

If the light is not on, see “Power button is not lit” on page 42.

For more information, see “Software may not be installed correctly” on page 44.

Scanner unit does not close

Check for obstructions

1Lift the scanner unit.

2Remove any obstruction keeping the scanner unit open.

3Lower the scanner unit.

Troubleshooting

47