Banner paper jams | Lexmark 2500 Series specification

Printer does not feed paper, envelopes, or specialty media

Check for paper jams

Check media loading

Make sure the printer is set as the default printer and is not on hold or paused

Check for and clear any paper jams. For more information, see “Paper jams” on page 51.

•Verify that the specialty media is loaded correctly. For more information, see “Loading various paper types” in the “Loading paper and original documents” chapter of the User's Guide on the CD.

•Try loading one page, envelope, or sheet of specialty media at a time.

1 Click:

•For Windows XP Pro: Start Settings Printers and Faxes.

•For Windows XP Home: Start Control Panel Printers and Faxes.

•For Windows 2000: Start Settings Printers.

2Double-click the name of your printer.

3Click Printer.

•Make sure no check mark appears next to Pause Printing.

•Make sure a check mark does appear next to Set As Default.

Banner paper jams

Clear banner paper jams

Review banner printing checklist

1Press to turn off the printer.

2Remove the jammed banner paper from the printer.

•Use only the number of sheets needed for the banner.

•Select the following settings to enable the printer to feed paper continuously without jamming:

1With a document open, click File Print.

2Click Properties, Preferences, Options, or Setup.

3Select the Paper Setup tab.

4From the Paper Size area, select Banner.

5Select Letter Banner or A4 Banner as the paper size.

6Select Portrait or Landscape.

7Click OK.

8Click OK or Print.

Troubleshooting

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Image 52

Lexmark 2500 Series manual Printer does not feed paper, envelopes, or specialty media, Banner paper jams

Contents

Getting Started December Safety information Contents Faxing ScanningIndex Where to find Finding in form a tion a bout t he pr interFinding information about the printer Description Click View Users Guide including Setup Troubleshooting Users Guide Where to find rest of world Description Where to find North AmericaWhere to find US Page Setting u p the p rinte r Checking the box contents Understanding the parts of the printer Learn in g abou t the p r interUse Scanner unit Scanner support Using the control panel buttons Check Using the Lexmark Imaging Studio Using the printer softwareLearn in g abou t the software ClickTo Using the Solution Center Click Setup and diagnose printerFrom here You can Using Print Properties Using the Toolbar Click Resetting printer software settings to defaults Click Start Œ Settings Œ Printers or Printers and FaxesWindows 2000, Windows XP, or Windows Vista users Click Printing Preferences Loading paper Load ing pa per a nd o r igin al d ocum entsLoading original documents on the scanner glass Page Printing a document Prin tingPrinting a Web Printing photos or images from a Web Click Print Now Working with photo s Retrieving and managing photosClick Automatically save all photos to My Pictures Click Select photos to save Click Deselect All Printing all photos from a media device using the computer Printing photos using the computerPrinting photos from the Photo Library Printing Photo Packages Creating photo projectsCreating Photo Greeting Cards Creating and viewing a slideshow DimensionsPrinting an image as a multiple-page poster Page Copying using the control panel Cop yingMaking a copy Copying 4 x 6 photos Copying using the computer Copying a document using the computer Copying a photo using the computer Scanning using the control panel Customizing scan settings using the computerSetting Scan ning Setting Options Sending a fax using the software Faxing Receiving a fax using the software Installing print cartridges Main taining the prin t erChanging print cartridges Removing a used print cartridgePage Open the Solution Center Achieving better print qualityImproving print quality Aligning the print cartridges Cleaning the print cartridge nozzles Wiping the print cartridge nozzles and contacts Ordering print cartridges Ordering paper and other supplies Lexmark Photo Paper Lexmark PerfectFinishTM Photo Paper Setup troubleshooting Power button is not litSoftware does not install Troublesh oo tin g Does not print Print troubleshooting Poor text and graphic quality Poor quality at the edges Print speed is slow Copy troubleshooting Partial document or photo printsPhoto smudges Copier does not respond Scan troubleshooting Poor copy qualityPartial document or photo copies Faded print White lines in print Scan was not successful Scanner does not respondScanning takes too long or freezes the computer Fax troubleshooting Jams and misfeeds troubleshootingPoor scanned image quality Partial document or photo scans Paper jams Paper or specialty media misfeeds Banner paper jams Printer does not feed paper, envelopes, or specialty mediaSelect Portrait or Landscape Blinking lights on the control panel Error messages Removing and reinstalling the software Black and Color cartridge replacement required Index Numerics Paper or specialty media misfeeds Using the software 34 removing print cartridges