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Lexmark 920 manual Clearing jams, Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF

Models: 920

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Clearing jams

3Remove any jams.

4Close the jam access door.

5Slide the high capacity feeder until the feeder locks to the docking frame. When the feeder is in the correct position, you hear a click.

6Press .

If the paper jam message continues, check and clear all paper from the paper path.

200 Paper Jam <x> Pages Jammed (Check Areas A-F, T1-5, MPF)

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Lexmark 920 manual Clearing jams, Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF

Contents

2005 Lexmark International, Inc. All rights reserved Lexmark C920User’s Guide March2005 Lexmark International, Inc. All rights reserved Safety informationEdition March TrademarksChapter 4 Installing and removing options ContentsChapter 2 Installing drivers for local printing Chapter 3 Installing drivers for network printingChapter 8 Clearing jams ContentsChapter 6 Media specifications Chapter 7 Maintaining the printerIndex Chapter 9 Administrative supportChapter 10 Troubleshooting NoticesLearning about the printer Configured modelsLearning about the printer Fully configuredLearning about the printer Menu Supplies Menu Paper Menu ReportsLearning about the printer DefaultsUnderstanding the printer operator panel Understanding the printer operator panelTranslations label Learning about the printerStop Learning about the printerBack MenuLearning about the printer 1. Remove print media adjust width guides Status / SuppliesView supplies Ready Tray 1Low Printing pg Cancel a Job Status / Supplies Held jobsWindows Installing drivers for local printingWindows Installing drivers for local printing2 Click Install Printer and Software Using Windows 95 and Windows 98 first editionInstalling drivers for local printing Serial printing2 Click Install Printer and Software Setting parameters in the printerInstalling a printer driver Installing drivers for local printingInstalling drivers for local printing Creating a queue in Print Center / Printer Setup Utility Mac OSSetting parameters in the communications COM port MacintoshMacintosh `Creating a desktop printer icon Mac OSInstalling drivers for local printing 3 Double-click Print Center or Printer Setup UtilityInstalling drivers for local printing UNIX/LinuxUNIX/Linux Installing drivers for network printing Installing drivers for network printingPrinting a network setup page Assigning a printer IP addressSupported network printer ports Verifying the IP settingsInstalling drivers for network printing Supported printer driversDirect Installing drivers for network printing2 Click Install Printer and Software WindowsWindows Installing drivers for network printingb Click Install Printer and Software a Click Start Æ Settings Æ Printers. b Select the printer just addedUsing the peer-to-peer method Install the printer driver or subset on network clientsInstalling drivers for network printing Using the point and print methodMac OS Configuring Drag‘N’PrintStep 1 Install a custom PPD file Step 2 Create a print queue in Print Center or Printer Setup Utility2 Double-click Print Center or Printer Setup Utility Installing drivers for network printingUsing IP Printing Step 1 Install a custom PPD fileUNIX/Linux NetWareStep 2 Create a desktop printer Installing drivers for network printingInstalling and removing options Installing and removing optionsInternal options Other optionsInstalling and removing options Removing the system board access coverRemoving the system board access cover 2 Slide the cover up and away from the printer Installing and removing optionsRemoving the system board access cover ScrewsParallel connector Optional hard disk Ethernet connector Installing and removing optionsRemoving the system board access cover Flash memory or firmware card Memory connectors connectorsInstalling a memory card Installing a memory cardInstalling a flash memory or firmware card Installing and removing optionsInstalling and removing options Installing a hard diskInstalling a hard disk Installing a hard disk Installing and removing optionsInstalling and removing options Installing an option cardInstalling an option card 6 Secure the card to the system board with the screws Installing and removing optionsInstalling an option card 5 Push the option card firmly into the option card connectorReinstalling the system board access cover Reinstalling the system board access coverAligning the optional high capacity feeder Installing and removing optionsInstalling and removing options Installing height adjustment spacersAligning the optional high capacity feeder Installing and removing options Aligning the optional finisherAligning the optional finisher Installing and removing options Aligning the finisher with the printerAligning the optional finisher Aligning the optional finisher Lowering or raising the finisherInstalling and removing options 1 Determine if the pins are above or below the holes in the finisherAligning the optional finisher Installing and removing options1 Loosen the guide rail thumbscrews Aligning the sides of the finisherInstalling and removing options Aligning the optional finisherAligning the optional finisher Installing and removing optionsIf you previously lowered or raised the guide rail plate, the thumbscrews will already be loose Installing and removing options Aligning the top of the finisherAligning the optional finisher Installing and removing options Adjusting the finisher wheelsAdjusting the finisher wheels Installing and removing options Removing the duplex unitRemoving the duplex unit Removing the duplex unit Installing and removing options4 Slide the duplex unit out 5 Close the duplex unit door Installing and removing options Removing the high capacity feederRemoving the high capacity feeder 7 Remove the wrench from the holder in the high capacity feeder Installing and removing optionsRemoving the high capacity feeder 6 Raise the guide rail and pull it away from the docking frameRemoving the high capacity feeder Installing and removing options8 Remove the four screws securing the docking frame Installing and removing options Removing an optional drawerRemoving an optional drawer Removing an optional drawer Installing and removing options5 Lift the optional drawer Sending a job to print 5 PrintingPrinting Printing Printing from a USB flash memory devicePrinting from a USB flash memory device Canceling a job from the taskbar Canceling a print jobCanceling a job from the printer operator panel Canceling a job from a computer running WindowsCanceling a job from a Macintosh computer running Mac OS Printing the menu settings pageCanceling a job from a Macintosh computer Printing Canceling a job from the desktopPrinting a network setup page Printing a font sample listPrinting a directory list Printing a network setup pageMacintosh Printing confidential and held jobsPrinting a confidential job WindowsEntering a personal identification number PIN Enter PINPrinting and deleting held jobs Printing At the printerAt the printer Printing Repeat PrintWindows MacintoshPrinting Printing folio and statement sizesPrinting folio and statement sizes Printing Loading standard trays and optional traysLoading standard trays and optional trays Printing Loading the multipurpose feederLoading the multipurpose feeder Loading the multipurpose feeder PrintingPaper Envelopes Transparencies PrintingLoading the multipurpose feeder Loading letterhead or preprinted paper PrintingLoading the multipurpose feeder Loading paper, transparencies, or envelopesClosing the multipurpose feeder Loading the high capacity feederPrinting Loading the high capacity feeder5 Tighten the left and right paper guide thumbscrews PrintingLoading the high capacity feeder 3 Loosen the left and right paper guide thumbscrewsLoading the high capacity feeder Printing7 Place the paper against the paper guides with the print side up Printing Linking traysLinking trays Printing Tips for successful printingStoring print media Avoiding paper jamsPaper Media specificationsPaper characteristics Media guidelinesFiber content Media specificationsWeight Moisture contentStoring paper Media specifications Unacceptable paperStoring paper Selecting paperMedia specifications Selecting preprinted forms and letterheadStoring paper Selecting transparencies Media specifications Printing on letterheadTransparencies EnvelopesStoring paper Media specificationsUse only new, undamaged envelopes Media specifications LabelsStoring paper Storing media Storing mediaCard stock Media specificationsMedia sizes and support Identifying media sources and specificationsMedia specifications Identifying media sources and specificationsUniversal Media specificationsIdentifying media sources and specifications Media sizes and support continuedIdentifying media sources and specifications Media specificationsMedia support by type for optional features Media types and weightsCard stock-maximum Media specificationsMedia types and weights continued Identifying media sources and specificationsMedia capacities Using the duplex function two-sided printingTray linking Media specificationsUsing the duplex function two-sided printing Using Duplex BindDuplex printing on letterhead Media specificationsMedia specifications Avoiding jamsAvoiding jams Storing supplies Maintaining the printerMaintaining the printer View supplies Determining the status of suppliesConserving supplies Status / Supplies View supplies Ready Tray 1LowOrdering a black photodeveloper or color photodevelopers Ordering suppliesOrdering a toner cartridge Fuser and transfer beltMaintaining the printer Cleaning the LEDsFinisher Cleaning the LEDsMaintaining the printer Cleaning the LEDsd Lift the top cover until it stops Maintaining the printer Cleaning the LEDs2 Remove and re-insert each photodeveloper d Repeat steps a through c for each photodeveloper Cleaning the LEDsMaintaining the printer c Close the waste toner armMaintaining the printer Cleaning the LEDsMaintaining the printer Closing the top coverClosing the top cover 4 Close the front door Maintaining the printerClosing the top cover 3 Rotate the top cover locking lever to the right200 Paper Jam 1. Remove print media adjust width guidesClearing jams Identifying jamsdepending on configuration Identifying jam areasClearing jams sources you are usingwith 241-244 Paper Jam message Understanding jam messages200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Clearing jamsClearing jams Check Area A200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Clearing jamsIf a jam is Clearing jams Check Area B200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Clearing jamsCAUTION The fuser may be hot. Let it cool before touching it 200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Clearing jams6 Loosen the 2 red screws Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 5 Open the standard tray, and remove the green fuser screwdriverClearing jams 7 Grasp the green tab, and open the fuser access door200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Clearing jams Check Area C200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Clearing jams Check Area D200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 6 Close the duplex unit covers Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 4 Open the duplex unit covers 5 Remove the jam200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Clearing jams Removing small size paper from the duplex unit1 Turn off the printer 2 Open the duplex unit door 4 Pull out the duplex unit far enough to see the duplex unit inlet Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 3 Loosen the two screws shown200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Clearing jams5 Remove jam from the duplex unit inlet 6 Slide the duplex unit in 9 Close the duplex unit door 10 Press Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 8 Tighten the thumbscrews to secure the duplex unitClearing jams Check Area E200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Check Area F2 Open the jam access door on the top optional drawer Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Check Area GCheck Area H Clearing jams4 Remove any jams from the finisher entry guide Entry guide Upper access areaClearing jams 200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPFJam access cover 4 Lift the jam access coverRotate the knob to move the paper into the access cover area 6 Release the jam access cover9 Release the handle Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 7 Lift the finisher entry guide handleAccumulator knob Clearing jams Accumulator area200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 1 Open the stapler door 2 Remove any jams from the accumulator3 Close the stapler door You hear a click when the finisher locks into position 5 PressClearing jams 200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPFClearing jams Check Area200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Clearing jams8 Close the stapler door Clearing jams 250 Paper Jam Check MP Feeder250 Paper Jam Check MP Feeder 24x Paper Jam Check Tray 24x Paper Jam Check Tray241-244 Paper Jam Clearing jams24x Paper Jam Check Tray Clearing jamsClearing jams 249 Paper Jam Check Tray24x Paper Jam Check Tray 24x Paper Jam Check Tray Clearing jams3 Close the top cover 4 Press Administrative support Administrative supportAdjusting operator panel brightness and contrast Disabling operator panel menusEnabling operator panel menus Restoring factory default settingsAdministrative support Enabling operator panel menusAdjusting Power Saver Adjusting Power SaverEncrypting the disk Administrative supportSupporting SNMPv3 Simple Network Management Protocol version Setting security using the Embedded Web Server EWSSetting the system password Using the secure Embedded Web ServerSetting security using the Embedded Web Server EWS Using Secure modeSupporting IPSec Internet Protocol Security Administrative supportSetting security using the Embedded Web Server EWS Using 802.1x AuthenticatingLocking the operator panel menus Administrative supportAdministrative support Quick start modeConfidential Print Setup Printing LockoutAdministrative support Black only modeBlack only mode Checking an unresponsive printer 10 TroubleshootingCalling for service Online customer supportSet Page Protect to Off from the Setup Menu Solving printing problemsTroubleshooting Solving printing problemsthe Finishing Menu TroubleshootingSolving printing problems See Linking trays or see the Menus and Messages Guide forSee Solving high capacity feeder problems Solving option problemsTroubleshooting Solving option problemsTroubleshooting Solving high capacity feeder problemsSolving option problems Paper frequently jams Solving paper feed problemsTroubleshooting Solving paper feed problemsSolving print quality problems Solving print quality problemsABCDE Troubleshootingphotodeveloper black alone or all other See Cleaning the LEDsall other colors at once, the transfer belt ABCDE TroubleshootingSolving print quality problems ABCDESee Media specifications A BCD ETroubleshooting Solving print quality problemsColor quality information Color quality informationQuality Menu Troubleshootingcolor printing for more Troubleshootingasked questions FAQ about Quality MenusRGB Display TroubleshootingQuality Menu Display - True Black Applies colorWhat is CMYK color? Solving color quality problemsFrequently asked questions FAQ about color printing What is RGB color?Solving color quality problems The printed page appears tinted. Can I slightly adjust the color?What is Manual Color Correction? TroubleshootingTroubleshooting What are Detailed Color Samples and how do I access them?Solving color quality problems Solving color quality problems TroubleshootingStatement of Limited Warranty for Lexmark C920 NoticesLicensing notice ConventionsAvis de conformité aux normes de l’industrie du Canada Electronic emission noticesNotices Industry Canada compliance statementENERGY STAR Waste from Electrical and Electronic Equipment WEEE directiveNoise emission levels Radio frequency statementsNotices NoticesHereby, Lexmark International Inc., declares that Limited warranty service Statement of Limited Warranty for Lexmark C920India emissions notice Limited warrantyNotices NoticesLimitation of liability Additional rightsNumerics IndexLexmark Confidential until announced - Revision 03/21/05 IndexConfidential until announced - Revision 03/21/05 LexmarkIndex