User’s Guide
Lexmark C920
March
2005 Lexmark International, Inc. All rights reserved
Edition March
Safety information
Trademarks
2005 Lexmark International, Inc. All rights reserved
Chapter 2 Installing drivers for local printing
Contents
Chapter 3 Installing drivers for network printing
Chapter 4 Installing and removing options
Chapter 6 Media specifications
Contents
Chapter 7 Maintaining the printer
Chapter 8 Clearing jams
Chapter 10 Troubleshooting
Chapter 9 Administrative support
Notices
Index
Learning about the printer
Configured models
Fully configured
Learning about the printer
Learning about the printer
Menu Supplies Menu Paper Menu Reports
Defaults
Learning about the printer
Translations label
Understanding the printer operator panel
Learning about the printer
Understanding the printer operator panel
Back
Learning about the printer
Menu
Stop
View supplies Ready Tray 1Low Printing pg Cancel a Job
1. Remove print media adjust width guides Status / Supplies
Status / Supplies Held jobs
Learning about the printer
Windows
Installing drivers for local printing
Installing drivers for local printing
Windows
Installing drivers for local printing
Using Windows 95 and Windows 98 first edition
Serial printing
2 Click Install Printer and Software
Installing a printer driver
Setting parameters in the printer
Installing drivers for local printing
2 Click Install Printer and Software
Setting parameters in the communications COM port
Creating a queue in Print Center / Printer Setup Utility Mac OS
Macintosh
Installing drivers for local printing
Installing drivers for local printing
`Creating a desktop printer icon Mac OS
3 Double-click Print Center or Printer Setup Utility
Macintosh
UNIX/Linux
Installing drivers for local printing
UNIX/Linux
Printing a network setup page
Installing drivers for network printing
Assigning a printer IP address
Installing drivers for network printing
Installing drivers for network printing
Verifying the IP settings
Supported printer drivers
Supported network printer ports
2 Click Install Printer and Software
Installing drivers for network printing
Windows
Direct
b Click Install Printer and Software
Installing drivers for network printing
a Click Start Æ Settings Æ Printers. b Select the printer just added
Windows
Installing drivers for network printing
Install the printer driver or subset on network clients
Using the point and print method
Using the peer-to-peer method
Step 1 Install a custom PPD file
Configuring Drag‘N’Print
Step 2 Create a print queue in Print Center or Printer Setup Utility
Mac OS
Using IP Printing
Installing drivers for network printing
Step 1 Install a custom PPD file
2 Double-click Print Center or Printer Setup Utility
Step 2 Create a desktop printer
NetWare
Installing drivers for network printing
UNIX/Linux
Internal options
Installing and removing options
Other options
Installing and removing options
Removing the system board access cover
Installing and removing options
Removing the system board access cover
Removing the system board access cover
Installing and removing options
Screws
2 Slide the cover up and away from the printer
Removing the system board access cover
Installing and removing options
Flash memory or firmware card Memory connectors connectors
Parallel connector Optional hard disk Ethernet connector
Installing a flash memory or firmware card
Installing a memory card
Installing and removing options
Installing a memory card
Installing a hard disk
Installing and removing options
Installing a hard disk
Installing a hard disk
Installing and removing options
Installing an option card
Installing and removing options
Installing an option card
Installing an option card
Installing and removing options
5 Push the option card firmly into the option card connector
6 Secure the card to the system board with the screws
Aligning the optional high capacity feeder
Reinstalling the system board access cover
Installing and removing options
Reinstalling the system board access cover
Installing height adjustment spacers
Installing and removing options
Aligning the optional high capacity feeder
Aligning the optional finisher
Installing and removing options
Aligning the optional finisher
Aligning the finisher with the printer
Installing and removing options
Aligning the optional finisher
Installing and removing options
Lowering or raising the finisher
1 Determine if the pins are above or below the holes in the finisher
Aligning the optional finisher
Aligning the optional finisher
Installing and removing options
Installing and removing options
Aligning the sides of the finisher
Aligning the optional finisher
1 Loosen the guide rail thumbscrews
Installing and removing options
Aligning the optional finisher
If you previously lowered or raised the guide rail plate, the thumbscrews will already be loose
Aligning the top of the finisher
Installing and removing options
Aligning the optional finisher
Adjusting the finisher wheels
Installing and removing options
Adjusting the finisher wheels
Removing the duplex unit
Installing and removing options
Removing the duplex unit
Installing and removing options
Removing the duplex unit
4 Slide the duplex unit out 5 Close the duplex unit door
Removing the high capacity feeder
Installing and removing options
Removing the high capacity feeder
Removing the high capacity feeder
Installing and removing options
6 Raise the guide rail and pull it away from the docking frame
7 Remove the wrench from the holder in the high capacity feeder
Installing and removing options
Removing the high capacity feeder
8 Remove the four screws securing the docking frame
Removing an optional drawer
Installing and removing options
Removing an optional drawer
Installing and removing options
Removing an optional drawer
5 Lift the optional drawer
5 Printing
Sending a job to print
Printing
Printing from a USB flash memory device
Printing
Printing from a USB flash memory device
Canceling a job from the printer operator panel
Canceling a print job
Canceling a job from a computer running Windows
Canceling a job from the taskbar
Canceling a job from a Macintosh computer
Printing the menu settings page
Printing Canceling a job from the desktop
Canceling a job from a Macintosh computer running Mac OS
Printing a directory list
Printing a font sample list
Printing a network setup page
Printing a network setup page
Printing a confidential job
Printing confidential and held jobs
Windows
Macintosh
Printing and deleting held jobs
Enter PIN
Printing At the printer
Entering a personal identification number PIN
Windows
Printing Repeat Print
Macintosh
At the printer
Printing folio and statement sizes
Printing
Printing folio and statement sizes
Loading standard trays and optional trays
Printing
Loading standard trays and optional trays
Loading the multipurpose feeder
Printing
Loading the multipurpose feeder
Loading the multipurpose feeder
Printing
Printing
Paper Envelopes Transparencies
Loading the multipurpose feeder
Loading the multipurpose feeder
Printing
Loading paper, transparencies, or envelopes
Loading letterhead or preprinted paper
Printing
Loading the high capacity feeder
Loading the high capacity feeder
Closing the multipurpose feeder
Loading the high capacity feeder
Printing
3 Loosen the left and right paper guide thumbscrews
5 Tighten the left and right paper guide thumbscrews
Printing
Loading the high capacity feeder
7 Place the paper against the paper guides with the print side up
Linking trays
Printing
Linking trays
Storing print media
Tips for successful printing
Avoiding paper jams
Printing
Paper characteristics
Media specifications
Media guidelines
Paper
Weight
Media specifications
Moisture content
Fiber content
Storing paper
Media specifications Unacceptable paper
Selecting paper
Storing paper
Selecting preprinted forms and letterhead
Media specifications
Storing paper
Transparencies
Media specifications Printing on letterhead
Envelopes
Selecting transparencies
Media specifications
Storing paper
Use only new, undamaged envelopes
Labels
Media specifications
Storing paper
Card stock
Storing media
Media specifications
Storing media
Media specifications
Identifying media sources and specifications
Identifying media sources and specifications
Media sizes and support
Identifying media sources and specifications
Media specifications
Media sizes and support continued
Universal
Media support by type for optional features
Media specifications
Media types and weights
Identifying media sources and specifications
Media types and weights continued
Media specifications
Identifying media sources and specifications
Card stock-maximum
Tray linking
Using the duplex function two-sided printing
Media specifications
Media capacities
Duplex printing on letterhead
Using Duplex Bind
Media specifications
Using the duplex function two-sided printing
Avoiding jams
Media specifications
Avoiding jams
Maintaining the printer
Storing supplies
Maintaining the printer
Conserving supplies
Determining the status of supplies
Status / Supplies View supplies Ready Tray 1Low
View supplies
Ordering a toner cartridge
Ordering supplies
Fuser and transfer belt
Ordering a black photodeveloper or color photodevelopers
Finisher
Cleaning the LEDs
Cleaning the LEDs
Maintaining the printer
Cleaning the LEDs
Maintaining the printer
d Lift the top cover until it stops
Cleaning the LEDs
Maintaining the printer
2 Remove and re-insert each photodeveloper
Maintaining the printer
Cleaning the LEDs
c Close the waste toner arm
d Repeat steps a through c for each photodeveloper
Maintaining the printer
Cleaning the LEDs
Closing the top cover
Maintaining the printer
Closing the top cover
Closing the top cover
Maintaining the printer
3 Rotate the top cover locking lever to the right
4 Close the front door
Clearing jams
1. Remove print media adjust width guides
Identifying jams
200 Paper Jam
Clearing jams
Identifying jam areas
sources you are using
depending on configuration
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Understanding jam messages
Clearing jams
with 241-244 Paper Jam message
Check Area A
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
If a jam is
Check Area B
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
CAUTION The fuser may be hot. Let it cool before touching it
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
5 Open the standard tray, and remove the green fuser screwdriver
6 Loosen the 2 red screws
7 Grasp the green tab, and open the fuser access door
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area C
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area D
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
4 Open the duplex unit covers 5 Remove the jam
6 Close the duplex unit covers
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
Clearing jams Removing small size paper from the duplex unit
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
1 Turn off the printer 2 Open the duplex unit door
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
3 Loosen the two screws shown
4 Pull out the duplex unit far enough to see the duplex unit inlet
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
5 Remove jam from the duplex unit inlet 6 Slide the duplex unit in
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
8 Tighten the thumbscrews to secure the duplex unit
9 Close the duplex unit door 10 Press
Check Area E
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
2 Open the jam access door on the top optional drawer
Check Area F
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
Check Area H
Check Area G
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
Upper access area
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
4 Remove any jams from the finisher entry guide Entry guide
Rotate the knob to move the paper into the access cover area
4 Lift the jam access cover
6 Release the jam access cover
Jam access cover
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
7 Lift the finisher entry guide handle
9 Release the handle
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams Accumulator area
1 Open the stapler door 2 Remove any jams from the accumulator
Accumulator knob
Clearing jams
You hear a click when the finisher locks into position 5 Press
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
3 Close the stapler door
Check Area
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
8 Close the stapler door
250 Paper Jam Check MP Feeder
Clearing jams
250 Paper Jam Check MP Feeder
241-244 Paper Jam
24x Paper Jam Check Tray
Clearing jams
24x Paper Jam Check Tray
24x Paper Jam Check Tray
Clearing jams
249 Paper Jam Check Tray
Clearing jams
24x Paper Jam Check Tray
Clearing jams
24x Paper Jam Check Tray
3 Close the top cover 4 Press
Adjusting operator panel brightness and contrast
Administrative support
Disabling operator panel menus
Administrative support
Administrative support
Restoring factory default settings
Enabling operator panel menus
Enabling operator panel menus
Encrypting the disk
Adjusting Power Saver
Administrative support
Adjusting Power Saver
Setting the system password
Setting security using the Embedded Web Server EWS
Using the secure Embedded Web Server
Supporting SNMPv3 Simple Network Management Protocol version
Supporting IPSec Internet Protocol Security
Using Secure mode
Administrative support
Setting security using the Embedded Web Server EWS
Locking the operator panel menus
Using 802.1x Authenticating
Administrative support
Setting security using the Embedded Web Server EWS
Confidential Print Setup
Quick start mode
Printing Lockout
Administrative support
Black only mode
Administrative support
Black only mode
Calling for service
10 Troubleshooting
Online customer support
Checking an unresponsive printer
Troubleshooting
Solving printing problems
Solving printing problems
Set Page Protect to Off from the Setup Menu
Solving printing problems
Troubleshooting
See Linking trays or see the Menus and Messages Guide for
the Finishing Menu
Troubleshooting
Solving option problems
Solving option problems
See Solving high capacity feeder problems
Solving high capacity feeder problems
Troubleshooting
Solving option problems
Troubleshooting
Solving paper feed problems
Solving paper feed problems
Paper frequently jams
ABCDE
Solving print quality problems
Troubleshooting
Solving print quality problems
See Cleaning the LEDs
photodeveloper black alone or all other
all other colors at once, the transfer belt
Solving print quality problems
Troubleshooting
ABCDE
ABCDE
Troubleshooting
A BCD E
Solving print quality problems
See Media specifications
Quality Menu
Color quality information
Troubleshooting
Color quality information
asked questions FAQ about
Troubleshooting
Quality Menu
color printing for more
Quality Menu
Troubleshooting
Display - True Black Applies color
sRGB Display
Frequently asked questions FAQ about color printing
Solving color quality problems
What is RGB color?
What is CMYK color?
What is Manual Color Correction?
The printed page appears tinted. Can I slightly adjust the color?
Troubleshooting
Solving color quality problems
What are Detailed Color Samples and how do I access them?
Troubleshooting
Solving color quality problems
Solving color quality problems
Troubleshooting
Licensing notice
Notices
Conventions
Statement of Limited Warranty for Lexmark C920
Notices
Electronic emission notices
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Noise emission levels
Waste from Electrical and Electronic Equipment WEEE directive
Radio frequency statements
ENERGY STAR
Notices
Notices
Hereby, Lexmark International Inc., declares that
India emissions notice
Statement of Limited Warranty for Lexmark C920
Limited warranty
Limited warranty service
Limitation of liability
Notices
Additional rights
Notices
Numerics
Index
Lexmark Confidential until announced - Revision 03/21/05
Index
Lexmark
Confidential until announced - Revision 03/21/05
Index