Troubleshooting

Symptom

Cause

Solution

Incorrect characters

You are using an

If you are using a parallel interface, make sure you are using an

print.

incompatible parallel

IEEE 1284-compliant parallel cable. We recommend Lexmark part

 

cable.

number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel

 

 

port.

 

 

 

 

The printer is in Hex

If Ready Hex appears on the display, you must exit Hex Trace

 

Trace mode.

mode before you can print your job. Turn the printer off and back

 

 

on to exit Hex Trace mode.

 

 

 

Tray linking does not

Tray linking is not

• Make sure both the size and type of media are the same in both

work.

configured properly.

trays.

 

 

• Make sure the paper guides in the trays are set for the correct

 

 

size media.

 

 

• Make sure the menu values for both size and type are set

 

 

correctly in the Paper Menu.

 

 

• See Linking trays or see the Menus and Messages Guide for

 

 

more information.

 

 

 

Large jobs do not collate.

Collate is not set to On.

Set Collation to On in the Finishing Menu or through the printer

 

 

driver.

 

 

Note: Setting Collation to Off in the driver overrides the setting in

 

 

the Finishing Menu.

 

 

See the Menus and Messages Guide for more information.

 

 

 

 

The job is too complex.

Reduce the complexity of the print job by eliminating the number

 

 

and size of fonts, the number and complexity of images, and the

 

 

number of pages in the job.

 

 

 

 

The printer does not

Add printer memory or an optional hard disk.

 

have enough memory.

 

 

 

 

Unexpected page breaks

The job has timed out.

Set Print Timeout to a higher value from the Setup Menu.

occur.

 

See the Menus and Messages Guide for more information.

 

 

 

 

 

Solving printing problems

140

Page 140
Image 140
Lexmark 920 manual See Linking trays or see the Menus and Messages Guide for, Finishing Menu

920 specifications

The Lexmark 920 is a multifunction printer that stands out in both performance and versatility, making it a great choice for small to medium-sized businesses. Known for its robust build quality and innovative technology, the Lexmark 920 combines printing, scanning, copying, and faxing capabilities, streamlining office tasks and improving productivity.

One of the main features of the Lexmark 920 is its fast printing speed, capable of producing up to 45 pages per minute in black and white. This high-speed performance is complemented by its impressive resolution, delivering sharp, professional-quality prints at up to 1200 x 1200 DPI. This level of detail ensures that both text and images are rendered clearly and accurately, making it suitable for a variety of printing needs.

In addition to speed and quality, the Lexmark 920 offers advanced connectivity options. With built-in Wi-Fi and Ethernet capabilities, it allows users to print from multiple devices, including computers, tablets, and smartphones, facilitating a seamless workflow. The printer also supports various mobile printing technologies, including Apple AirPrint and Google Cloud Print, enabling users to print conveniently from anywhere.

The Lexmark 920 is equipped with a user-friendly interface featuring a large touchscreen display, which simplifies navigation through settings and functions. Users can easily access various features, select print options, and check the status of print jobs with a few taps. Furthermore, the printer supports a wide range of media types and sizes, accommodating everything from standard letter documents to specialized media such as envelopes and labels.

Another highlight of the Lexmark 920 is its efficient scanning capabilities. The device offers high-speed color scanning, making it easy to digitize documents and archive essential information. The built-in automatic document feeder (ADF) allows for batching multiple pages, streamlining the scanning process and increasing efficiency.

Security is also a top priority with the Lexmark 920, which includes features like secure printing to protect sensitive information, ensuring that documents are only printed when an authorized user is present.

Incorporating energy-efficient technologies, the Lexmark 920 minimizes power consumption without compromising performance. With its array of features and user-friendly design, the Lexmark 920 proves to be an excellent investment for businesses seeking reliability, efficiency, and quality in their printing solutions.