March
Lexmark C920
User’s Guide
2005 Lexmark International, Inc. All rights reserved
Trademarks
Safety information
Edition March
2005 Lexmark International, Inc. All rights reserved
Chapter 3 Installing drivers for network printing
Contents
Chapter 2 Installing drivers for local printing
Chapter 4 Installing and removing options
Chapter 7 Maintaining the printer
Contents
Chapter 6 Media specifications
Chapter 8 Clearing jams
Notices
Chapter 9 Administrative support
Chapter 10 Troubleshooting
Index
Fully configured
Configured models
Learning about the printer
Learning about the printer
Defaults
Menu Supplies Menu Paper Menu Reports
Learning about the printer
Learning about the printer
Learning about the printer
Understanding the printer operator panel
Translations label
Understanding the printer operator panel
Menu
Learning about the printer
Back
Stop
Status / Supplies Held jobs
1. Remove print media adjust width guides Status / Supplies
View supplies Ready Tray 1Low Printing pg Cancel a Job
Learning about the printer
Installing drivers for local printing
Installing drivers for local printing
Windows
Windows
Serial printing
Using Windows 95 and Windows 98 first edition
Installing drivers for local printing
2 Click Install Printer and Software
Installing drivers for local printing
Setting parameters in the printer
Installing a printer driver
2 Click Install Printer and Software
Macintosh
Creating a queue in Print Center / Printer Setup Utility Mac OS
Setting parameters in the communications COM port
Installing drivers for local printing
3 Double-click Print Center or Printer Setup Utility
`Creating a desktop printer icon Mac OS
Installing drivers for local printing
Macintosh
UNIX/Linux
UNIX/Linux
Installing drivers for local printing
Assigning a printer IP address
Installing drivers for network printing
Printing a network setup page
Installing drivers for network printing
Supported printer drivers
Verifying the IP settings
Installing drivers for network printing
Supported network printer ports
Windows
Installing drivers for network printing
2 Click Install Printer and Software
Direct
a Click Start Æ Settings Æ Printers. b Select the printer just added
Installing drivers for network printing
b Click Install Printer and Software
Windows
Using the point and print method
Install the printer driver or subset on network clients
Installing drivers for network printing
Using the peer-to-peer method
Step 2 Create a print queue in Print Center or Printer Setup Utility
Configuring Drag‘N’Print
Step 1 Install a custom PPD file
Mac OS
Step 1 Install a custom PPD file
Installing drivers for network printing
Using IP Printing
2 Double-click Print Center or Printer Setup Utility
Installing drivers for network printing
NetWare
Step 2 Create a desktop printer
UNIX/Linux
Other options
Installing and removing options
Internal options
Installing and removing options
Removing the system board access cover
Removing the system board access cover
Installing and removing options
Screws
Installing and removing options
Removing the system board access cover
2 Slide the cover up and away from the printer
Flash memory or firmware card Memory connectors connectors
Installing and removing options
Removing the system board access cover
Parallel connector Optional hard disk Ethernet connector
Installing and removing options
Installing a memory card
Installing a flash memory or firmware card
Installing a memory card
Installing a hard disk
Installing a hard disk
Installing and removing options
Installing and removing options
Installing a hard disk
Installing an option card
Installing an option card
Installing and removing options
5 Push the option card firmly into the option card connector
Installing and removing options
Installing an option card
6 Secure the card to the system board with the screws
Installing and removing options
Reinstalling the system board access cover
Aligning the optional high capacity feeder
Reinstalling the system board access cover
Aligning the optional high capacity feeder
Installing height adjustment spacers
Installing and removing options
Aligning the optional finisher
Aligning the optional finisher
Installing and removing options
Aligning the optional finisher
Aligning the finisher with the printer
Installing and removing options
1 Determine if the pins are above or below the holes in the finisher
Lowering or raising the finisher
Installing and removing options
Aligning the optional finisher
Installing and removing options
Aligning the optional finisher
Aligning the optional finisher
Aligning the sides of the finisher
Installing and removing options
1 Loosen the guide rail thumbscrews
If you previously lowered or raised the guide rail plate, the thumbscrews will already be loose
Installing and removing options
Aligning the optional finisher
Aligning the optional finisher
Aligning the top of the finisher
Installing and removing options
Adjusting the finisher wheels
Adjusting the finisher wheels
Installing and removing options
Removing the duplex unit
Removing the duplex unit
Installing and removing options
4 Slide the duplex unit out 5 Close the duplex unit door
Installing and removing options
Removing the duplex unit
Removing the high capacity feeder
Removing the high capacity feeder
Installing and removing options
6 Raise the guide rail and pull it away from the docking frame
Installing and removing options
Removing the high capacity feeder
7 Remove the wrench from the holder in the high capacity feeder
8 Remove the four screws securing the docking frame
Installing and removing options
Removing the high capacity feeder
Removing an optional drawer
Removing an optional drawer
Installing and removing options
5 Lift the optional drawer
Installing and removing options
Removing an optional drawer
Printing
5 Printing
Sending a job to print
Printing from a USB flash memory device
Printing from a USB flash memory device
Printing
Canceling a job from a computer running Windows
Canceling a print job
Canceling a job from the printer operator panel
Canceling a job from the taskbar
Printing Canceling a job from the desktop
Printing the menu settings page
Canceling a job from a Macintosh computer
Canceling a job from a Macintosh computer running Mac OS
Printing a network setup page
Printing a font sample list
Printing a directory list
Printing a network setup page
Windows
Printing confidential and held jobs
Printing a confidential job
Macintosh
Printing At the printer
Enter PIN
Printing and deleting held jobs
Entering a personal identification number PIN
Macintosh
Printing Repeat Print
Windows
At the printer
Printing folio and statement sizes
Printing folio and statement sizes
Printing
Loading standard trays and optional trays
Loading standard trays and optional trays
Printing
Loading the multipurpose feeder
Loading the multipurpose feeder
Printing
Printing
Loading the multipurpose feeder
Loading the multipurpose feeder
Printing
Paper Envelopes Transparencies
Loading paper, transparencies, or envelopes
Printing
Loading the multipurpose feeder
Loading letterhead or preprinted paper
Loading the high capacity feeder
Loading the high capacity feeder
Printing
Closing the multipurpose feeder
3 Loosen the left and right paper guide thumbscrews
Printing
Loading the high capacity feeder
5 Tighten the left and right paper guide thumbscrews
7 Place the paper against the paper guides with the print side up
Printing
Loading the high capacity feeder
Linking trays
Linking trays
Printing
Avoiding paper jams
Tips for successful printing
Storing print media
Printing
Media guidelines
Media specifications
Paper characteristics
Paper
Moisture content
Media specifications
Weight
Fiber content
Selecting paper
Media specifications Unacceptable paper
Storing paper
Storing paper
Storing paper
Selecting preprinted forms and letterhead
Media specifications
Envelopes
Media specifications Printing on letterhead
Transparencies
Selecting transparencies
Use only new, undamaged envelopes
Media specifications
Storing paper
Storing paper
Labels
Media specifications
Media specifications
Storing media
Card stock
Storing media
Identifying media sources and specifications
Identifying media sources and specifications
Media specifications
Media sizes and support
Media sizes and support continued
Media specifications
Identifying media sources and specifications
Universal
Media types and weights
Media specifications
Media support by type for optional features
Identifying media sources and specifications
Identifying media sources and specifications
Media specifications
Media types and weights continued
Card stock-maximum
Media specifications
Using the duplex function two-sided printing
Tray linking
Media capacities
Media specifications
Using Duplex Bind
Duplex printing on letterhead
Using the duplex function two-sided printing
Avoiding jams
Avoiding jams
Media specifications
Maintaining the printer
Maintaining the printer
Storing supplies
Status / Supplies View supplies Ready Tray 1Low
Determining the status of supplies
Conserving supplies
View supplies
Fuser and transfer belt
Ordering supplies
Ordering a toner cartridge
Ordering a black photodeveloper or color photodevelopers
Cleaning the LEDs
Cleaning the LEDs
Finisher
Maintaining the printer
d Lift the top cover until it stops
Cleaning the LEDs
Maintaining the printer
2 Remove and re-insert each photodeveloper
Cleaning the LEDs
Maintaining the printer
c Close the waste toner arm
Cleaning the LEDs
Maintaining the printer
d Repeat steps a through c for each photodeveloper
Cleaning the LEDs
Maintaining the printer
Closing the top cover
Closing the top cover
Maintaining the printer
3 Rotate the top cover locking lever to the right
Maintaining the printer
Closing the top cover
4 Close the front door
Identifying jams
1. Remove print media adjust width guides
Clearing jams
200 Paper Jam
sources you are using
Identifying jam areas
Clearing jams
depending on configuration
Clearing jams
Understanding jam messages
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
with 241-244 Paper Jam message
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area A
Clearing jams
If a jam is
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area B
Clearing jams
CAUTION The fuser may be hot. Let it cool before touching it
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
5 Open the standard tray, and remove the green fuser screwdriver
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
6 Loosen the 2 red screws
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
7 Grasp the green tab, and open the fuser access door
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area C
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area D
Clearing jams
4 Open the duplex unit covers 5 Remove the jam
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
6 Close the duplex unit covers
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
1 Turn off the printer 2 Open the duplex unit door
Clearing jams Removing small size paper from the duplex unit
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
3 Loosen the two screws shown
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
4 Pull out the duplex unit far enough to see the duplex unit inlet
5 Remove jam from the duplex unit inlet 6 Slide the duplex unit in
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
8 Tighten the thumbscrews to secure the duplex unit
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
9 Close the duplex unit door 10 Press
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area E
Clearing jams
Clearing jams
Check Area F
2 Open the jam access door on the top optional drawer
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
Check Area G
Check Area H
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Upper access area
Clearing jams
4 Remove any jams from the finisher entry guide Entry guide
6 Release the jam access cover
4 Lift the jam access cover
Rotate the knob to move the paper into the access cover area
Jam access cover
7 Lift the finisher entry guide handle
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
9 Release the handle
1 Open the stapler door 2 Remove any jams from the accumulator
Clearing jams Accumulator area
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Accumulator knob
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
You hear a click when the finisher locks into position 5 Press
Clearing jams
3 Close the stapler door
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area
Clearing jams
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
8 Close the stapler door
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
250 Paper Jam Check MP Feeder
250 Paper Jam Check MP Feeder
Clearing jams
Clearing jams
24x Paper Jam Check Tray
241-244 Paper Jam
24x Paper Jam Check Tray
Clearing jams
24x Paper Jam Check Tray
24x Paper Jam Check Tray
249 Paper Jam Check Tray
Clearing jams
3 Close the top cover 4 Press
Clearing jams
24x Paper Jam Check Tray
Disabling operator panel menus
Administrative support
Adjusting operator panel brightness and contrast
Administrative support
Enabling operator panel menus
Restoring factory default settings
Administrative support
Enabling operator panel menus
Administrative support
Adjusting Power Saver
Encrypting the disk
Adjusting Power Saver
Using the secure Embedded Web Server
Setting security using the Embedded Web Server EWS
Setting the system password
Supporting SNMPv3 Simple Network Management Protocol version
Administrative support
Using Secure mode
Supporting IPSec Internet Protocol Security
Setting security using the Embedded Web Server EWS
Administrative support
Using 802.1x Authenticating
Locking the operator panel menus
Setting security using the Embedded Web Server EWS
Printing Lockout
Quick start mode
Confidential Print Setup
Administrative support
Black only mode
Black only mode
Administrative support
Online customer support
10 Troubleshooting
Calling for service
Checking an unresponsive printer
Solving printing problems
Solving printing problems
Troubleshooting
Set Page Protect to Off from the Setup Menu
See Linking trays or see the Menus and Messages Guide for
Troubleshooting
Solving printing problems
the Finishing Menu
Solving option problems
Solving option problems
Troubleshooting
See Solving high capacity feeder problems
Solving option problems
Solving high capacity feeder problems
Troubleshooting
Solving paper feed problems
Solving paper feed problems
Troubleshooting
Paper frequently jams
Troubleshooting
Solving print quality problems
ABCDE
Solving print quality problems
all other colors at once, the transfer belt
See Cleaning the LEDs
photodeveloper black alone or all other
ABCDE
Troubleshooting
Solving print quality problems
ABCDE
Solving print quality problems
A BCD E
Troubleshooting
See Media specifications
Troubleshooting
Color quality information
Quality Menu
Color quality information
Quality Menu
Troubleshooting
asked questions FAQ about
color printing for more
Display - True Black Applies color
Troubleshooting
Quality Menu
sRGB Display
What is RGB color?
Solving color quality problems
Frequently asked questions FAQ about color printing
What is CMYK color?
Troubleshooting
The printed page appears tinted. Can I slightly adjust the color?
What is Manual Color Correction?
Solving color quality problems
Solving color quality problems
What are Detailed Color Samples and how do I access them?
Troubleshooting
Troubleshooting
Solving color quality problems
Conventions
Notices
Licensing notice
Statement of Limited Warranty for Lexmark C920
Industry Canada compliance statement
Electronic emission notices
Notices
Avis de conformité aux normes de l’industrie du Canada
Radio frequency statements
Waste from Electrical and Electronic Equipment WEEE directive
Noise emission levels
ENERGY STAR
Hereby, Lexmark International Inc., declares that
Notices
Notices
Limited warranty
Statement of Limited Warranty for Lexmark C920
India emissions notice
Limited warranty service
Additional rights
Notices
Limitation of liability
Notices
Index
Numerics
Index
Lexmark Confidential until announced - Revision 03/21/05
Index
Lexmark
Confidential until announced - Revision 03/21/05