Troubleshooting

Solving high capacity feeder problems

Problem

Solution

The paper tray does not raise when the

Check the following:

loading door is closed, or the paper tray does

• The printer is properly attached to the high capacity feeder.

not lower when the door is opened and the

• The printer is powered on.

paper tray button is pushed.

• The power cord is plugged firmly into the back of the high capacity

 

 

 

feeder.

 

• The power cord is plugged into an outlet.

 

• The outlet has power.

 

 

The paper tray lowers unexpectedly.

Check to see if your printer is out of paper or has a jam.

 

 

More than one sheet of paper is fed or a sheet

Remove the paper in the printer paper path, and check the stack to

is fed improperly.

ensure the paper has been loaded properly. Be sure to remove the top

 

and bottom sheets of each ream of paper that is loaded.

A jam occurs.

 

 

 

 

Rubber feed rollers do not turn to advance

Check the following:

paper.

• The power cord is plugged firmly into the back of the high capacity

 

 

 

feeder.

 

• The power cord is plugged into an outlet.

 

• The outlet has power

 

 

Consistent misfeeds or jams in the feeder.

Try the following:

 

Flex the paper.

 

• Turn the print media over.

 

Check the following:

 

• Feeder is properly installed.

 

• Paper is loaded correctly.

 

• Paper is not damaged.

 

Paper meets specifications.

 

• Guides are positioned correctly for the paper size selected.

 

 

Service messages

A service message indicates printer failure that may require service.

 

Turn the printer off, wait about 10 seconds, and then turn the printer on.

 

If the error recurs, write down the error number, the problem, and a

 

detailed description. Call for service.

 

 

 

Solving option problems

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Lexmark 920 manual Solving high capacity feeder problems, Problem Solution

920 specifications

The Lexmark 920 is a multifunction printer that stands out in both performance and versatility, making it a great choice for small to medium-sized businesses. Known for its robust build quality and innovative technology, the Lexmark 920 combines printing, scanning, copying, and faxing capabilities, streamlining office tasks and improving productivity.

One of the main features of the Lexmark 920 is its fast printing speed, capable of producing up to 45 pages per minute in black and white. This high-speed performance is complemented by its impressive resolution, delivering sharp, professional-quality prints at up to 1200 x 1200 DPI. This level of detail ensures that both text and images are rendered clearly and accurately, making it suitable for a variety of printing needs.

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The Lexmark 920 is equipped with a user-friendly interface featuring a large touchscreen display, which simplifies navigation through settings and functions. Users can easily access various features, select print options, and check the status of print jobs with a few taps. Furthermore, the printer supports a wide range of media types and sizes, accommodating everything from standard letter documents to specialized media such as envelopes and labels.

Another highlight of the Lexmark 920 is its efficient scanning capabilities. The device offers high-speed color scanning, making it easy to digitize documents and archive essential information. The built-in automatic document feeder (ADF) allows for batching multiple pages, streamlining the scanning process and increasing efficiency.

Security is also a top priority with the Lexmark 920, which includes features like secure printing to protect sensitive information, ensuring that documents are only printed when an authorized user is present.

Incorporating energy-efficient technologies, the Lexmark 920 minimizes power consumption without compromising performance. With its array of features and user-friendly design, the Lexmark 920 proves to be an excellent investment for businesses seeking reliability, efficiency, and quality in their printing solutions.