Troubleshooting

Symptom

Cause

Solution

Print too light

• The Toner Darkness setting

• Select a different Toner Darkness

 

 

is too light, RGB Brightness

 

setting, RGB Brightness setting, or RGB

 

 

is too bright, or RGB

 

Contrast setting from the printer driver

 

 

Contrast is too high.

 

before sending the job to print.

 

• You are using paper that

• Perform a Color Adjust in the Quality

 

 

does not meet the printer

 

Menu.

 

 

specifications.

• Load paper from a new package.

 

• Color Saver is On.

• Avoid textured paper with rough finishes.

 

•

Toner is low.

• Make sure the paper you load in the

 

• A toner cartridge is

 

trays is not damp.

 

 

defective or has been

• Make sure the printer’s paper type and

 

 

installed in more than one

 

paper weight settings match the type of

 

 

printer.

 

paper you are using.

 

 

 

• Turn Color Saver off.

 

 

 

• Replace the toner cartridge.

 

 

 

Print too dark

• The Toner Darkness setting

• Select a different Toner Darkness

 

 

is too dark, RGB Brightness

 

setting, RGB Brightness setting, or RGB

 

 

is too dark, or RGB

 

Contrast setting from the printer driver

 

 

Contrast is too high.

 

before sending the job to print.

 

• A toner cartridge is

• Replace the toner cartridge.

 

 

defective.

 

 

 

 

 

 

Transparency print quality is poor

•

You are using

• Use only transparencies recommended

(Print has inappropriate light or dark spots,

 

transparencies that do not

 

by the printer manufacturer.

 

meet the printer

• Make sure the Paper Type setting is set

toner is smeared, horizontal or vertical light

 

 

specifications.

 

to Transparency.

bands appear, or color does not project.)

 

 

• The Paper Type setting for

 

 

 

 

 

 

 

the tray you are using is set

 

 

 

 

to something other than

 

 

 

 

Transparency.

 

 

 

 

 

Toner fog or background shading appears

• A toner cartridge is

• Reinstall or replace the cartridge.

on the page

 

defective or installed

• Replace the transfer belt.

 

 

incorrectly.

• Replace the photodeveloper (black

 

• The transfer belt is worn or

 

alone or all other colors at once).

 

 

defective.

•

Replace the fuser.

 

• A photodeveloper is worn or

•

Call for service.

 

 

defective.

 

 

•The fuser is worn or defective.

•Toner is in the paper path.

Toner rubs off the paper easily when you

• The Type setting is wrong

• Change Paper Type to match the paper

handle the sheets

for the type of paper or

or specialty media you are using.

 

specialty media you are

• Change Paper Weight from Plain to

 

using.

CardStock (or other appropriate weight).

 

• The Weight setting is wrong

• Replace the fuser.

 

for the type of paper or

 

 

specialty media you are

 

 

using.

 

•The fuser is worn or defective.

Gray background

• The Toner Darkness setting

• Select a different Toner Darkness setting

 

is too dark.

from the printer driver before sending the

ABCDE

• A toner cartridge is

job to print.

defective.

• Replace the toner cartridge.

ABCDE

 

 

ABCDE

 

 

Solving print quality problems

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Lexmark 920 manual 146
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920 specifications

The Lexmark 920 is a multifunction printer that stands out in both performance and versatility, making it a great choice for small to medium-sized businesses. Known for its robust build quality and innovative technology, the Lexmark 920 combines printing, scanning, copying, and faxing capabilities, streamlining office tasks and improving productivity.

One of the main features of the Lexmark 920 is its fast printing speed, capable of producing up to 45 pages per minute in black and white. This high-speed performance is complemented by its impressive resolution, delivering sharp, professional-quality prints at up to 1200 x 1200 DPI. This level of detail ensures that both text and images are rendered clearly and accurately, making it suitable for a variety of printing needs.

In addition to speed and quality, the Lexmark 920 offers advanced connectivity options. With built-in Wi-Fi and Ethernet capabilities, it allows users to print from multiple devices, including computers, tablets, and smartphones, facilitating a seamless workflow. The printer also supports various mobile printing technologies, including Apple AirPrint and Google Cloud Print, enabling users to print conveniently from anywhere.

The Lexmark 920 is equipped with a user-friendly interface featuring a large touchscreen display, which simplifies navigation through settings and functions. Users can easily access various features, select print options, and check the status of print jobs with a few taps. Furthermore, the printer supports a wide range of media types and sizes, accommodating everything from standard letter documents to specialized media such as envelopes and labels.

Another highlight of the Lexmark 920 is its efficient scanning capabilities. The device offers high-speed color scanning, making it easy to digitize documents and archive essential information. The built-in automatic document feeder (ADF) allows for batching multiple pages, streamlining the scanning process and increasing efficiency.

Security is also a top priority with the Lexmark 920, which includes features like secure printing to protect sensitive information, ensuring that documents are only printed when an authorized user is present.

Incorporating energy-efficient technologies, the Lexmark 920 minimizes power consumption without compromising performance. With its array of features and user-friendly design, the Lexmark 920 proves to be an excellent investment for businesses seeking reliability, efficiency, and quality in their printing solutions.
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