2005 Lexmark International, Inc. All rights reserved
Lexmark C920
User’s Guide
March
2005 Lexmark International, Inc. All rights reserved
Safety information
Edition March
Trademarks
Chapter 4 Installing and removing options
Contents
Chapter 2 Installing drivers for local printing
Chapter 3 Installing drivers for network printing
Chapter 8 Clearing jams
Contents
Chapter 6 Media specifications
Chapter 7 Maintaining the printer
Index
Chapter 9 Administrative support
Chapter 10 Troubleshooting
Notices
Learning about the printer
Configured models
Learning about the printer
Fully configured
Learning about the printer
Menu Supplies Menu Paper Menu Reports
Learning about the printer
Defaults
Understanding the printer operator panel
Understanding the printer operator panel
Translations label
Learning about the printer
Stop
Learning about the printer
Back
Menu
Learning about the printer
1. Remove print media adjust width guides Status / Supplies
View supplies Ready Tray 1Low Printing pg Cancel a Job
Status / Supplies Held jobs
Windows
Installing drivers for local printing
Windows
Installing drivers for local printing
2 Click Install Printer and Software
Using Windows 95 and Windows 98 first edition
Installing drivers for local printing
Serial printing
2 Click Install Printer and Software
Setting parameters in the printer
Installing a printer driver
Installing drivers for local printing
Installing drivers for local printing
Creating a queue in Print Center / Printer Setup Utility Mac OS
Setting parameters in the communications COM port
Macintosh
Macintosh
`Creating a desktop printer icon Mac OS
Installing drivers for local printing
3 Double-click Print Center or Printer Setup Utility
UNIX/Linux
UNIX/Linux
Installing drivers for local printing
Installing drivers for network printing
Installing drivers for network printing
Printing a network setup page
Assigning a printer IP address
Supported network printer ports
Verifying the IP settings
Installing drivers for network printing
Supported printer drivers
Direct
Installing drivers for network printing
2 Click Install Printer and Software
Windows
Windows
Installing drivers for network printing
b Click Install Printer and Software
a Click Start Æ Settings Æ Printers. b Select the printer just added
Using the peer-to-peer method
Install the printer driver or subset on network clients
Installing drivers for network printing
Using the point and print method
Mac OS
Configuring Drag‘N’Print
Step 1 Install a custom PPD file
Step 2 Create a print queue in Print Center or Printer Setup Utility
2 Double-click Print Center or Printer Setup Utility
Installing drivers for network printing
Using IP Printing
Step 1 Install a custom PPD file
UNIX/Linux
NetWare
Step 2 Create a desktop printer
Installing drivers for network printing
Installing and removing options
Installing and removing options
Internal options
Other options
Removing the system board access cover
Removing the system board access cover
Installing and removing options
2 Slide the cover up and away from the printer
Installing and removing options
Removing the system board access cover
Screws
Parallel connector Optional hard disk Ethernet connector
Installing and removing options
Removing the system board access cover
Flash memory or firmware card Memory connectors connectors
Installing a memory card
Installing a memory card
Installing a flash memory or firmware card
Installing and removing options
Installing a hard disk
Installing a hard disk
Installing and removing options
Installing a hard disk
Installing and removing options
Installing an option card
Installing an option card
Installing and removing options
6 Secure the card to the system board with the screws
Installing and removing options
Installing an option card
5 Push the option card firmly into the option card connector
Reinstalling the system board access cover
Reinstalling the system board access cover
Aligning the optional high capacity feeder
Installing and removing options
Aligning the optional high capacity feeder
Installing height adjustment spacers
Installing and removing options
Aligning the optional finisher
Aligning the optional finisher
Installing and removing options
Aligning the optional finisher
Aligning the finisher with the printer
Installing and removing options
Aligning the optional finisher
Lowering or raising the finisher
Installing and removing options
1 Determine if the pins are above or below the holes in the finisher
Aligning the optional finisher
Installing and removing options
1 Loosen the guide rail thumbscrews
Aligning the sides of the finisher
Installing and removing options
Aligning the optional finisher
If you previously lowered or raised the guide rail plate, the thumbscrews will already be loose
Installing and removing options
Aligning the optional finisher
Aligning the optional finisher
Aligning the top of the finisher
Installing and removing options
Adjusting the finisher wheels
Adjusting the finisher wheels
Installing and removing options
Removing the duplex unit
Removing the duplex unit
Installing and removing options
4 Slide the duplex unit out 5 Close the duplex unit door
Installing and removing options
Removing the duplex unit
Removing the high capacity feeder
Removing the high capacity feeder
Installing and removing options
7 Remove the wrench from the holder in the high capacity feeder
Installing and removing options
Removing the high capacity feeder
6 Raise the guide rail and pull it away from the docking frame
8 Remove the four screws securing the docking frame
Installing and removing options
Removing the high capacity feeder
Removing an optional drawer
Removing an optional drawer
Installing and removing options
5 Lift the optional drawer
Installing and removing options
Removing an optional drawer
Printing
5 Printing
Sending a job to print
Printing from a USB flash memory device
Printing from a USB flash memory device
Printing
Canceling a job from the taskbar
Canceling a print job
Canceling a job from the printer operator panel
Canceling a job from a computer running Windows
Canceling a job from a Macintosh computer running Mac OS
Printing the menu settings page
Canceling a job from a Macintosh computer
Printing Canceling a job from the desktop
Printing a network setup page
Printing a font sample list
Printing a directory list
Printing a network setup page
Macintosh
Printing confidential and held jobs
Printing a confidential job
Windows
Entering a personal identification number PIN
Enter PIN
Printing and deleting held jobs
Printing At the printer
At the printer
Printing Repeat Print
Windows
Macintosh
Printing folio and statement sizes
Printing folio and statement sizes
Printing
Loading standard trays and optional trays
Loading standard trays and optional trays
Printing
Loading the multipurpose feeder
Loading the multipurpose feeder
Printing
Loading the multipurpose feeder
Printing
Loading the multipurpose feeder
Printing
Paper Envelopes Transparencies
Loading letterhead or preprinted paper
Printing
Loading the multipurpose feeder
Loading paper, transparencies, or envelopes
Closing the multipurpose feeder
Loading the high capacity feeder
Printing
Loading the high capacity feeder
5 Tighten the left and right paper guide thumbscrews
Printing
Loading the high capacity feeder
3 Loosen the left and right paper guide thumbscrews
7 Place the paper against the paper guides with the print side up
Printing
Loading the high capacity feeder
Linking trays
Linking trays
Printing
Printing
Tips for successful printing
Storing print media
Avoiding paper jams
Paper
Media specifications
Paper characteristics
Media guidelines
Fiber content
Media specifications
Weight
Moisture content
Storing paper
Media specifications Unacceptable paper
Storing paper
Selecting paper
Storing paper
Selecting preprinted forms and letterhead
Media specifications
Selecting transparencies
Media specifications Printing on letterhead
Transparencies
Envelopes
Use only new, undamaged envelopes
Media specifications
Storing paper
Storing paper
Labels
Media specifications
Storing media
Storing media
Card stock
Media specifications
Media sizes and support
Identifying media sources and specifications
Media specifications
Identifying media sources and specifications
Universal
Media specifications
Identifying media sources and specifications
Media sizes and support continued
Identifying media sources and specifications
Media specifications
Media support by type for optional features
Media types and weights
Card stock-maximum
Media specifications
Media types and weights continued
Identifying media sources and specifications
Media capacities
Using the duplex function two-sided printing
Tray linking
Media specifications
Using the duplex function two-sided printing
Using Duplex Bind
Duplex printing on letterhead
Media specifications
Avoiding jams
Avoiding jams
Media specifications
Maintaining the printer
Maintaining the printer
Storing supplies
View supplies
Determining the status of supplies
Conserving supplies
Status / Supplies View supplies Ready Tray 1Low
Ordering a black photodeveloper or color photodevelopers
Ordering supplies
Ordering a toner cartridge
Fuser and transfer belt
Maintaining the printer
Cleaning the LEDs
Finisher
Cleaning the LEDs
d Lift the top cover until it stops
Cleaning the LEDs
Maintaining the printer
2 Remove and re-insert each photodeveloper
Cleaning the LEDs
Maintaining the printer
d Repeat steps a through c for each photodeveloper
Cleaning the LEDs
Maintaining the printer
c Close the waste toner arm
Maintaining the printer
Cleaning the LEDs
Closing the top cover
Closing the top cover
Maintaining the printer
4 Close the front door
Maintaining the printer
Closing the top cover
3 Rotate the top cover locking lever to the right
200 Paper Jam
1. Remove print media adjust width guides
Clearing jams
Identifying jams
depending on configuration
Identifying jam areas
Clearing jams
sources you are using
with 241-244 Paper Jam message
Understanding jam messages
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area A
Clearing jams
If a jam is
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area B
Clearing jams
CAUTION The fuser may be hot. Let it cool before touching it
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
6 Loosen the 2 red screws
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
5 Open the standard tray, and remove the green fuser screwdriver
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
7 Grasp the green tab, and open the fuser access door
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area C
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area D
Clearing jams
6 Close the duplex unit covers
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
4 Open the duplex unit covers 5 Remove the jam
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
1 Turn off the printer 2 Open the duplex unit door
Clearing jams Removing small size paper from the duplex unit
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
4 Pull out the duplex unit far enough to see the duplex unit inlet
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
3 Loosen the two screws shown
5 Remove jam from the duplex unit inlet 6 Slide the duplex unit in
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
9 Close the duplex unit door 10 Press
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
8 Tighten the thumbscrews to secure the duplex unit
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area E
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area F
2 Open the jam access door on the top optional drawer
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area G
Check Area H
Clearing jams
4 Remove any jams from the finisher entry guide Entry guide
Upper access area
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Jam access cover
4 Lift the jam access cover
Rotate the knob to move the paper into the access cover area
6 Release the jam access cover
9 Release the handle
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
7 Lift the finisher entry guide handle
Accumulator knob
Clearing jams Accumulator area
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
1 Open the stapler door 2 Remove any jams from the accumulator
3 Close the stapler door
You hear a click when the finisher locks into position 5 Press
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
8 Close the stapler door
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
250 Paper Jam Check MP Feeder
250 Paper Jam Check MP Feeder
Clearing jams
24x Paper Jam Check Tray
24x Paper Jam Check Tray
241-244 Paper Jam
Clearing jams
24x Paper Jam Check Tray
Clearing jams
24x Paper Jam Check Tray
249 Paper Jam Check Tray
Clearing jams
3 Close the top cover 4 Press
Clearing jams
24x Paper Jam Check Tray
Administrative support
Administrative support
Adjusting operator panel brightness and contrast
Disabling operator panel menus
Enabling operator panel menus
Restoring factory default settings
Administrative support
Enabling operator panel menus
Adjusting Power Saver
Adjusting Power Saver
Encrypting the disk
Administrative support
Supporting SNMPv3 Simple Network Management Protocol version
Setting security using the Embedded Web Server EWS
Setting the system password
Using the secure Embedded Web Server
Setting security using the Embedded Web Server EWS
Using Secure mode
Supporting IPSec Internet Protocol Security
Administrative support
Setting security using the Embedded Web Server EWS
Using 802.1x Authenticating
Locking the operator panel menus
Administrative support
Administrative support
Quick start mode
Confidential Print Setup
Printing Lockout
Black only mode
Black only mode
Administrative support
Checking an unresponsive printer
10 Troubleshooting
Calling for service
Online customer support
Set Page Protect to Off from the Setup Menu
Solving printing problems
Troubleshooting
Solving printing problems
the Finishing Menu
Troubleshooting
Solving printing problems
See Linking trays or see the Menus and Messages Guide for
See Solving high capacity feeder problems
Solving option problems
Troubleshooting
Solving option problems
Solving option problems
Solving high capacity feeder problems
Troubleshooting
Paper frequently jams
Solving paper feed problems
Troubleshooting
Solving paper feed problems
Solving print quality problems
Solving print quality problems
ABCDE
Troubleshooting
all other colors at once, the transfer belt
See Cleaning the LEDs
photodeveloper black alone or all other
ABCDE
Troubleshooting
Solving print quality problems
ABCDE
See Media specifications
A BCD E
Troubleshooting
Solving print quality problems
Color quality information
Color quality information
Quality Menu
Troubleshooting
color printing for more
Troubleshooting
asked questions FAQ about
Quality Menu
sRGB Display
Troubleshooting
Quality Menu
Display - True Black Applies color
What is CMYK color?
Solving color quality problems
Frequently asked questions FAQ about color printing
What is RGB color?
Solving color quality problems
The printed page appears tinted. Can I slightly adjust the color?
What is Manual Color Correction?
Troubleshooting
Solving color quality problems
What are Detailed Color Samples and how do I access them?
Troubleshooting
Solving color quality problems
Troubleshooting
Statement of Limited Warranty for Lexmark C920
Notices
Licensing notice
Conventions
Avis de conformité aux normes de l’industrie du Canada
Electronic emission notices
Notices
Industry Canada compliance statement
ENERGY STAR
Waste from Electrical and Electronic Equipment WEEE directive
Noise emission levels
Radio frequency statements
Hereby, Lexmark International Inc., declares that
Notices
Notices
Limited warranty service
Statement of Limited Warranty for Lexmark C920
India emissions notice
Limited warranty
Notices
Notices
Limitation of liability
Additional rights
Numerics
Index
Lexmark Confidential until announced - Revision 03/21/05
Index
Index
Lexmark
Confidential until announced - Revision 03/21/05