Lexmark C920
User’s Guide
March
2005 Lexmark International, Inc. All rights reserved
Safety information
Edition March
Trademarks
2005 Lexmark International, Inc. All rights reserved
Contents
Chapter 2 Installing drivers for local printing
Chapter 3 Installing drivers for network printing
Chapter 4 Installing and removing options
Contents
Chapter 6 Media specifications
Chapter 7 Maintaining the printer
Chapter 8 Clearing jams
Chapter 9 Administrative support
Chapter 10 Troubleshooting
Notices
Index
Configured models
Learning about the printer
Fully configured
Learning about the printer
Menu Supplies Menu Paper Menu Reports
Learning about the printer
Defaults
Learning about the printer
Understanding the printer operator panel
Translations label
Learning about the printer
Understanding the printer operator panel
Learning about the printer
Back
Menu
Stop
1. Remove print media adjust width guides Status / Supplies
View supplies Ready Tray 1Low Printing pg Cancel a Job
Status / Supplies Held jobs
Learning about the printer
Installing drivers for local printing
Windows
Installing drivers for local printing
Windows
Using Windows 95 and Windows 98 first edition
Installing drivers for local printing
Serial printing
2 Click Install Printer and Software
Setting parameters in the printer
Installing a printer driver
Installing drivers for local printing
2 Click Install Printer and Software
Creating a queue in Print Center / Printer Setup Utility Mac OS
Setting parameters in the communications COM port
Macintosh
Installing drivers for local printing
`Creating a desktop printer icon Mac OS
Installing drivers for local printing
3 Double-click Print Center or Printer Setup Utility
Macintosh
Installing drivers for local printing
UNIX/Linux
UNIX/Linux
Installing drivers for network printing
Printing a network setup page
Assigning a printer IP address
Installing drivers for network printing
Verifying the IP settings
Installing drivers for network printing
Supported printer drivers
Supported network printer ports
Installing drivers for network printing
2 Click Install Printer and Software
Windows
Direct
Installing drivers for network printing
b Click Install Printer and Software
a Click Start Æ Settings Æ Printers. b Select the printer just added
Windows
Install the printer driver or subset on network clients
Installing drivers for network printing
Using the point and print method
Using the peer-to-peer method
Configuring Drag‘N’Print
Step 1 Install a custom PPD file
Step 2 Create a print queue in Print Center or Printer Setup Utility
Mac OS
Installing drivers for network printing
Using IP Printing
Step 1 Install a custom PPD file
2 Double-click Print Center or Printer Setup Utility
NetWare
Step 2 Create a desktop printer
Installing drivers for network printing
UNIX/Linux
Installing and removing options
Internal options
Other options
Installing and removing options
Installing and removing options
Removing the system board access cover
Removing the system board access cover
Installing and removing options
Removing the system board access cover
Screws
2 Slide the cover up and away from the printer
Installing and removing options
Removing the system board access cover
Flash memory or firmware card Memory connectors connectors
Parallel connector Optional hard disk Ethernet connector
Installing a memory card
Installing a flash memory or firmware card
Installing and removing options
Installing a memory card
Installing and removing options
Installing a hard disk
Installing a hard disk
Installing and removing options
Installing a hard disk
Installing and removing options
Installing an option card
Installing an option card
Installing and removing options
Installing an option card
5 Push the option card firmly into the option card connector
6 Secure the card to the system board with the screws
Reinstalling the system board access cover
Aligning the optional high capacity feeder
Installing and removing options
Reinstalling the system board access cover
Installing and removing options
Installing height adjustment spacers
Aligning the optional high capacity feeder
Installing and removing options
Aligning the optional finisher
Aligning the optional finisher
Installing and removing options
Aligning the finisher with the printer
Aligning the optional finisher
Lowering or raising the finisher
Installing and removing options
1 Determine if the pins are above or below the holes in the finisher
Aligning the optional finisher
Installing and removing options
Aligning the optional finisher
Aligning the sides of the finisher
Installing and removing options
Aligning the optional finisher
1 Loosen the guide rail thumbscrews
Aligning the optional finisher
Installing and removing options
If you previously lowered or raised the guide rail plate, the thumbscrews will already be loose
Installing and removing options
Aligning the top of the finisher
Aligning the optional finisher
Installing and removing options
Adjusting the finisher wheels
Adjusting the finisher wheels
Installing and removing options
Removing the duplex unit
Removing the duplex unit
Removing the duplex unit
Installing and removing options
4 Slide the duplex unit out 5 Close the duplex unit door
Installing and removing options
Removing the high capacity feeder
Removing the high capacity feeder
Installing and removing options
Removing the high capacity feeder
6 Raise the guide rail and pull it away from the docking frame
7 Remove the wrench from the holder in the high capacity feeder
Removing the high capacity feeder
Installing and removing options
8 Remove the four screws securing the docking frame
Installing and removing options
Removing an optional drawer
Removing an optional drawer
Removing an optional drawer
Installing and removing options
5 Lift the optional drawer
Sending a job to print
5 Printing
Printing
Printing
Printing from a USB flash memory device
Printing from a USB flash memory device
Canceling a print job
Canceling a job from the printer operator panel
Canceling a job from a computer running Windows
Canceling a job from the taskbar
Printing the menu settings page
Canceling a job from a Macintosh computer
Printing Canceling a job from the desktop
Canceling a job from a Macintosh computer running Mac OS
Printing a font sample list
Printing a directory list
Printing a network setup page
Printing a network setup page
Printing confidential and held jobs
Printing a confidential job
Windows
Macintosh
Enter PIN
Printing and deleting held jobs
Printing At the printer
Entering a personal identification number PIN
Printing Repeat Print
Windows
Macintosh
At the printer
Printing
Printing folio and statement sizes
Printing folio and statement sizes
Printing
Loading standard trays and optional trays
Loading standard trays and optional trays
Printing
Loading the multipurpose feeder
Loading the multipurpose feeder
Printing
Loading the multipurpose feeder
Paper Envelopes Transparencies
Printing
Loading the multipurpose feeder
Printing
Loading the multipurpose feeder
Loading paper, transparencies, or envelopes
Loading letterhead or preprinted paper
Loading the high capacity feeder
Printing
Loading the high capacity feeder
Closing the multipurpose feeder
Printing
Loading the high capacity feeder
3 Loosen the left and right paper guide thumbscrews
5 Tighten the left and right paper guide thumbscrews
Loading the high capacity feeder
Printing
7 Place the paper against the paper guides with the print side up
Printing
Linking trays
Linking trays
Tips for successful printing
Storing print media
Avoiding paper jams
Printing
Media specifications
Paper characteristics
Media guidelines
Paper
Media specifications
Weight
Moisture content
Fiber content
Media specifications Unacceptable paper
Storing paper
Selecting paper
Storing paper
Media specifications
Selecting preprinted forms and letterhead
Storing paper
Media specifications Printing on letterhead
Transparencies
Envelopes
Selecting transparencies
Storing paper
Media specifications
Use only new, undamaged envelopes
Media specifications
Labels
Storing paper
Storing media
Card stock
Media specifications
Storing media
Identifying media sources and specifications
Media specifications
Identifying media sources and specifications
Media sizes and support
Media specifications
Identifying media sources and specifications
Media sizes and support continued
Universal
Media specifications
Media support by type for optional features
Media types and weights
Identifying media sources and specifications
Media specifications
Media types and weights continued
Identifying media sources and specifications
Card stock-maximum
Using the duplex function two-sided printing
Tray linking
Media specifications
Media capacities
Using Duplex Bind
Duplex printing on letterhead
Media specifications
Using the duplex function two-sided printing
Media specifications
Avoiding jams
Avoiding jams
Storing supplies
Maintaining the printer
Maintaining the printer
Determining the status of supplies
Conserving supplies
Status / Supplies View supplies Ready Tray 1Low
View supplies
Ordering supplies
Ordering a toner cartridge
Fuser and transfer belt
Ordering a black photodeveloper or color photodevelopers
Cleaning the LEDs
Finisher
Cleaning the LEDs
Maintaining the printer
Maintaining the printer
Cleaning the LEDs
d Lift the top cover until it stops
Maintaining the printer
Cleaning the LEDs
2 Remove and re-insert each photodeveloper
Cleaning the LEDs
Maintaining the printer
c Close the waste toner arm
d Repeat steps a through c for each photodeveloper
Cleaning the LEDs
Maintaining the printer
Maintaining the printer
Closing the top cover
Closing the top cover
Maintaining the printer
Closing the top cover
3 Rotate the top cover locking lever to the right
4 Close the front door
1. Remove print media adjust width guides
Clearing jams
Identifying jams
200 Paper Jam
Identifying jam areas
Clearing jams
sources you are using
depending on configuration
Understanding jam messages
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
with 241-244 Paper Jam message
Clearing jams
Check Area A
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
If a jam is
Clearing jams
Check Area B
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
CAUTION The fuser may be hot. Let it cool before touching it
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
5 Open the standard tray, and remove the green fuser screwdriver
6 Loosen the 2 red screws
Clearing jams
7 Grasp the green tab, and open the fuser access door
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
Check Area C
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
Check Area D
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
4 Open the duplex unit covers 5 Remove the jam
6 Close the duplex unit covers
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams Removing small size paper from the duplex unit
1 Turn off the printer 2 Open the duplex unit door
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
3 Loosen the two screws shown
4 Pull out the duplex unit far enough to see the duplex unit inlet
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
5 Remove jam from the duplex unit inlet 6 Slide the duplex unit in
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
8 Tighten the thumbscrews to secure the duplex unit
9 Close the duplex unit door 10 Press
Clearing jams
Check Area E
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area F
2 Open the jam access door on the top optional drawer
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area G
Check Area H
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Upper access area
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
4 Remove any jams from the finisher entry guide Entry guide
4 Lift the jam access cover
Rotate the knob to move the paper into the access cover area
6 Release the jam access cover
Jam access cover
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
7 Lift the finisher entry guide handle
9 Release the handle
Clearing jams Accumulator area
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
1 Open the stapler door 2 Remove any jams from the accumulator
Accumulator knob
You hear a click when the finisher locks into position 5 Press
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
3 Close the stapler door
Clearing jams
Check Area
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing jams
8 Close the stapler door
Clearing jams
250 Paper Jam Check MP Feeder
250 Paper Jam Check MP Feeder
24x Paper Jam Check Tray
241-244 Paper Jam
Clearing jams
24x Paper Jam Check Tray
Clearing jams
24x Paper Jam Check Tray
Clearing jams
249 Paper Jam Check Tray
24x Paper Jam Check Tray
24x Paper Jam Check Tray
Clearing jams
3 Close the top cover 4 Press
Administrative support
Adjusting operator panel brightness and contrast
Disabling operator panel menus
Administrative support
Restoring factory default settings
Administrative support
Enabling operator panel menus
Enabling operator panel menus
Adjusting Power Saver
Encrypting the disk
Administrative support
Adjusting Power Saver
Setting security using the Embedded Web Server EWS
Setting the system password
Using the secure Embedded Web Server
Supporting SNMPv3 Simple Network Management Protocol version
Using Secure mode
Supporting IPSec Internet Protocol Security
Administrative support
Setting security using the Embedded Web Server EWS
Using 802.1x Authenticating
Locking the operator panel menus
Administrative support
Setting security using the Embedded Web Server EWS
Quick start mode
Confidential Print Setup
Printing Lockout
Administrative support
Administrative support
Black only mode
Black only mode
10 Troubleshooting
Calling for service
Online customer support
Checking an unresponsive printer
Solving printing problems
Troubleshooting
Solving printing problems
Set Page Protect to Off from the Setup Menu
Troubleshooting
Solving printing problems
See Linking trays or see the Menus and Messages Guide for
the Finishing Menu
Solving option problems
Troubleshooting
Solving option problems
See Solving high capacity feeder problems
Troubleshooting
Solving high capacity feeder problems
Solving option problems
Solving paper feed problems
Troubleshooting
Solving paper feed problems
Paper frequently jams
Solving print quality problems
ABCDE
Troubleshooting
Solving print quality problems
photodeveloper black alone or all other
See Cleaning the LEDs
all other colors at once, the transfer belt
Troubleshooting
Solving print quality problems
ABCDE
ABCDE
A BCD E
Troubleshooting
Solving print quality problems
See Media specifications
Color quality information
Quality Menu
Troubleshooting
Color quality information
Troubleshooting
asked questions FAQ about
Quality Menu
color printing for more
Troubleshooting
Quality Menu
Display - True Black Applies color
sRGB Display
Solving color quality problems
Frequently asked questions FAQ about color printing
What is RGB color?
What is CMYK color?
The printed page appears tinted. Can I slightly adjust the color?
What is Manual Color Correction?
Troubleshooting
Solving color quality problems
Troubleshooting
What are Detailed Color Samples and how do I access them?
Solving color quality problems
Troubleshooting
Solving color quality problems
Notices
Licensing notice
Conventions
Statement of Limited Warranty for Lexmark C920
Electronic emission notices
Notices
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Waste from Electrical and Electronic Equipment WEEE directive
Noise emission levels
Radio frequency statements
ENERGY STAR
Notices
Notices
Hereby, Lexmark International Inc., declares that
Statement of Limited Warranty for Lexmark C920
India emissions notice
Limited warranty
Limited warranty service
Notices
Limitation of liability
Additional rights
Notices
Index
Numerics
Index
Lexmark Confidential until announced - Revision 03/21/05
Confidential until announced - Revision 03/21/05
Lexmark
Index