Manuals / Lexmark / Computer Equipment / Printer

Lexmark 920 Check Area A, Clearing jams, Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF

Models: 920

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Clearing jams

Check Area A

This message indicates a paper jam in the transfer belt area. To clear area A:

1Complete the steps to open the top cover.

Note: If you need instructions on how to open the top cover, see Open the top cover. Photodeveloper

Warning: Never touch the photodeveloper drum on the underside of the toner cartridge.

Note: The paper may be covered with unfused toner, which can stain garments.

200 Paper Jam <x> Pages Jammed (Check Areas A-F, T1-5, MPF)

Page 98

Image 98

Lexmark 920 manual Check Area A, Clearing jams, Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF

Contents

March Lexmark C920User’s Guide 2005 Lexmark International, Inc. All rights reservedTrademarks Safety informationEdition March 2005 Lexmark International, Inc. All rights reservedChapter 3 Installing drivers for network printing ContentsChapter 2 Installing drivers for local printing Chapter 4 Installing and removing optionsChapter 7 Maintaining the printer ContentsChapter 6 Media specifications Chapter 8 Clearing jamsNotices Chapter 9 Administrative supportChapter 10 Troubleshooting IndexFully configured Configured modelsLearning about the printer Learning about the printerDefaults Menu Supplies Menu Paper Menu ReportsLearning about the printer Learning about the printerLearning about the printer Understanding the printer operator panelTranslations label Understanding the printer operator panelMenu Learning about the printerBack StopStatus / Supplies Held jobs 1. Remove print media adjust width guides Status / SuppliesView supplies Ready Tray 1Low Printing pg Cancel a Job Learning about the printerInstalling drivers for local printing Installing drivers for local printingWindows WindowsSerial printing Using Windows 95 and Windows 98 first editionInstalling drivers for local printing 2 Click Install Printer and SoftwareInstalling drivers for local printing Setting parameters in the printerInstalling a printer driver 2 Click Install Printer and SoftwareMacintosh Creating a queue in Print Center / Printer Setup Utility Mac OSSetting parameters in the communications COM port Installing drivers for local printing3 Double-click Print Center or Printer Setup Utility `Creating a desktop printer icon Mac OSInstalling drivers for local printing MacintoshUNIX/Linux UNIX/LinuxInstalling drivers for local printing Assigning a printer IP address Installing drivers for network printingPrinting a network setup page Installing drivers for network printingSupported printer drivers Verifying the IP settingsInstalling drivers for network printing Supported network printer portsWindows Installing drivers for network printing2 Click Install Printer and Software Directa Click Start Æ Settings Æ Printers. b Select the printer just added Installing drivers for network printingb Click Install Printer and Software WindowsUsing the point and print method Install the printer driver or subset on network clientsInstalling drivers for network printing Using the peer-to-peer methodStep 2 Create a print queue in Print Center or Printer Setup Utility Configuring Drag‘N’PrintStep 1 Install a custom PPD file Mac OSStep 1 Install a custom PPD file Installing drivers for network printingUsing IP Printing 2 Double-click Print Center or Printer Setup UtilityInstalling drivers for network printing NetWareStep 2 Create a desktop printer UNIX/LinuxOther options Installing and removing optionsInternal options Installing and removing optionsRemoving the system board access cover Removing the system board access coverInstalling and removing options Screws Installing and removing optionsRemoving the system board access cover 2 Slide the cover up and away from the printerFlash memory or firmware card Memory connectors connectors Installing and removing optionsRemoving the system board access cover Parallel connector Optional hard disk Ethernet connectorInstalling and removing options Installing a memory cardInstalling a flash memory or firmware card Installing a memory cardInstalling a hard disk Installing a hard diskInstalling and removing options Installing and removing options Installing a hard diskInstalling an option card Installing an option cardInstalling and removing options 5 Push the option card firmly into the option card connector Installing and removing optionsInstalling an option card 6 Secure the card to the system board with the screwsInstalling and removing options Reinstalling the system board access coverAligning the optional high capacity feeder Reinstalling the system board access coverAligning the optional high capacity feeder Installing height adjustment spacersInstalling and removing options Aligning the optional finisher Aligning the optional finisherInstalling and removing options Aligning the optional finisher Aligning the finisher with the printerInstalling and removing options 1 Determine if the pins are above or below the holes in the finisher Lowering or raising the finisherInstalling and removing options Aligning the optional finisherInstalling and removing options Aligning the optional finisherAligning the optional finisher Aligning the sides of the finisherInstalling and removing options 1 Loosen the guide rail thumbscrewsIf you previously lowered or raised the guide rail plate, the thumbscrews will already be loose Installing and removing optionsAligning the optional finisher Aligning the optional finisher Aligning the top of the finisherInstalling and removing options Adjusting the finisher wheels Adjusting the finisher wheelsInstalling and removing options Removing the duplex unit Removing the duplex unitInstalling and removing options 4 Slide the duplex unit out 5 Close the duplex unit door Installing and removing optionsRemoving the duplex unit Removing the high capacity feeder Removing the high capacity feederInstalling and removing options 6 Raise the guide rail and pull it away from the docking frame Installing and removing optionsRemoving the high capacity feeder 7 Remove the wrench from the holder in the high capacity feeder8 Remove the four screws securing the docking frame Installing and removing optionsRemoving the high capacity feeder Removing an optional drawer Removing an optional drawerInstalling and removing options 5 Lift the optional drawer Installing and removing optionsRemoving an optional drawer Printing 5 PrintingSending a job to print Printing from a USB flash memory device Printing from a USB flash memory devicePrinting Canceling a job from a computer running Windows Canceling a print jobCanceling a job from the printer operator panel Canceling a job from the taskbarPrinting Canceling a job from the desktop Printing the menu settings pageCanceling a job from a Macintosh computer Canceling a job from a Macintosh computer running Mac OSPrinting a network setup page Printing a font sample listPrinting a directory list Printing a network setup pageWindows Printing confidential and held jobsPrinting a confidential job MacintoshPrinting At the printer Enter PINPrinting and deleting held jobs Entering a personal identification number PINMacintosh Printing Repeat PrintWindows At the printerPrinting folio and statement sizes Printing folio and statement sizesPrinting Loading standard trays and optional trays Loading standard trays and optional traysPrinting Loading the multipurpose feeder Loading the multipurpose feederPrinting Printing Loading the multipurpose feederLoading the multipurpose feeder PrintingPaper Envelopes Transparencies Loading paper, transparencies, or envelopes PrintingLoading the multipurpose feeder Loading letterhead or preprinted paperLoading the high capacity feeder Loading the high capacity feederPrinting Closing the multipurpose feeder3 Loosen the left and right paper guide thumbscrews PrintingLoading the high capacity feeder 5 Tighten the left and right paper guide thumbscrews7 Place the paper against the paper guides with the print side up PrintingLoading the high capacity feeder Linking trays Linking traysPrinting Avoiding paper jams Tips for successful printingStoring print media PrintingMedia guidelines Media specificationsPaper characteristics PaperMoisture content Media specificationsWeight Fiber contentSelecting paper Media specifications Unacceptable paperStoring paper Storing paperStoring paper Selecting preprinted forms and letterheadMedia specifications Envelopes Media specifications Printing on letterheadTransparencies Selecting transparenciesUse only new, undamaged envelopes Media specificationsStoring paper Storing paper LabelsMedia specifications Media specifications Storing mediaCard stock Storing mediaIdentifying media sources and specifications Identifying media sources and specificationsMedia specifications Media sizes and supportMedia sizes and support continued Media specificationsIdentifying media sources and specifications UniversalMedia types and weights Media specificationsMedia support by type for optional features Identifying media sources and specificationsIdentifying media sources and specifications Media specificationsMedia types and weights continued Card stock-maximumMedia specifications Using the duplex function two-sided printingTray linking Media capacitiesMedia specifications Using Duplex BindDuplex printing on letterhead Using the duplex function two-sided printingAvoiding jams Avoiding jamsMedia specifications Maintaining the printer Maintaining the printerStoring supplies Status / Supplies View supplies Ready Tray 1Low Determining the status of suppliesConserving supplies View suppliesFuser and transfer belt Ordering suppliesOrdering a toner cartridge Ordering a black photodeveloper or color photodevelopersCleaning the LEDs Cleaning the LEDsFinisher Maintaining the printerd Lift the top cover until it stops Cleaning the LEDsMaintaining the printer 2 Remove and re-insert each photodeveloper Cleaning the LEDsMaintaining the printer c Close the waste toner arm Cleaning the LEDsMaintaining the printer d Repeat steps a through c for each photodeveloperCleaning the LEDs Maintaining the printerClosing the top cover Closing the top coverMaintaining the printer 3 Rotate the top cover locking lever to the right Maintaining the printerClosing the top cover 4 Close the front doorIdentifying jams 1. Remove print media adjust width guidesClearing jams 200 Paper Jamsources you are using Identifying jam areasClearing jams depending on configurationClearing jams Understanding jam messages200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF with 241-244 Paper Jam message200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Check Area AClearing jams If a jam is Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Check Area BClearing jams CAUTION The fuser may be hot. Let it cool before touching it Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Clearing jams 200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF5 Open the standard tray, and remove the green fuser screwdriver Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 6 Loosen the 2 red screws200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 7 Grasp the green tab, and open the fuser access doorClearing jams 200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Check Area CClearing jams 200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Check Area DClearing jams 4 Open the duplex unit covers 5 Remove the jam Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 6 Close the duplex unit coversClearing jams 200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF1 Turn off the printer 2 Open the duplex unit door Clearing jams Removing small size paper from the duplex unit200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 3 Loosen the two screws shown Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 4 Pull out the duplex unit far enough to see the duplex unit inlet5 Remove jam from the duplex unit inlet 6 Slide the duplex unit in Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 8 Tighten the thumbscrews to secure the duplex unit Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 9 Close the duplex unit door 10 Press200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Check Area EClearing jams Clearing jams Check Area F2 Open the jam access door on the top optional drawer 200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPFClearing jams 200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPFClearing jams Check Area GCheck Area H 200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Upper access areaClearing jams 4 Remove any jams from the finisher entry guide Entry guide6 Release the jam access cover 4 Lift the jam access coverRotate the knob to move the paper into the access cover area Jam access cover7 Lift the finisher entry guide handle Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 9 Release the handle1 Open the stapler door 2 Remove any jams from the accumulator Clearing jams Accumulator area200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Accumulator knob200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF You hear a click when the finisher locks into position 5 PressClearing jams 3 Close the stapler door200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF Check AreaClearing jams Clearing jams 200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF8 Close the stapler door Clearing jams200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF 250 Paper Jam Check MP Feeder 250 Paper Jam Check MP FeederClearing jams Clearing jams 24x Paper Jam Check Tray241-244 Paper Jam 24x Paper Jam Check TrayClearing jams 24x Paper Jam Check Tray24x Paper Jam Check Tray 249 Paper Jam Check TrayClearing jams 3 Close the top cover 4 Press Clearing jams24x Paper Jam Check Tray Disabling operator panel menus Administrative supportAdjusting operator panel brightness and contrast Administrative supportEnabling operator panel menus Restoring factory default settingsAdministrative support Enabling operator panel menusAdministrative support Adjusting Power SaverEncrypting the disk Adjusting Power SaverUsing the secure Embedded Web Server Setting security using the Embedded Web Server EWSSetting the system password Supporting SNMPv3 Simple Network Management Protocol versionAdministrative support Using Secure modeSupporting IPSec Internet Protocol Security Setting security using the Embedded Web Server EWSAdministrative support Using 802.1x AuthenticatingLocking the operator panel menus Setting security using the Embedded Web Server EWSPrinting Lockout Quick start modeConfidential Print Setup Administrative supportBlack only mode Black only modeAdministrative support Online customer support 10 TroubleshootingCalling for service Checking an unresponsive printerSolving printing problems Solving printing problemsTroubleshooting Set Page Protect to Off from the Setup MenuSee Linking trays or see the Menus and Messages Guide for TroubleshootingSolving printing problems the Finishing MenuSolving option problems Solving option problemsTroubleshooting See Solving high capacity feeder problemsSolving option problems Solving high capacity feeder problemsTroubleshooting Solving paper feed problems Solving paper feed problemsTroubleshooting Paper frequently jamsTroubleshooting Solving print quality problemsABCDE Solving print quality problemsall other colors at once, the transfer belt See Cleaning the LEDsphotodeveloper black alone or all other ABCDE TroubleshootingSolving print quality problems ABCDESolving print quality problems A BCD ETroubleshooting See Media specificationsTroubleshooting Color quality informationQuality Menu Color quality informationQuality Menu Troubleshootingasked questions FAQ about color printing for moreDisplay - True Black Applies color TroubleshootingQuality Menu sRGB DisplayWhat is RGB color? Solving color quality problemsFrequently asked questions FAQ about color printing What is CMYK color?Troubleshooting The printed page appears tinted. Can I slightly adjust the color?What is Manual Color Correction? Solving color quality problemsSolving color quality problems What are Detailed Color Samples and how do I access them?Troubleshooting Troubleshooting Solving color quality problemsConventions NoticesLicensing notice Statement of Limited Warranty for Lexmark C920Industry Canada compliance statement Electronic emission noticesNotices Avis de conformité aux normes de l’industrie du CanadaRadio frequency statements Waste from Electrical and Electronic Equipment WEEE directiveNoise emission levels ENERGY STARHereby, Lexmark International Inc., declares that NoticesNotices Limited warranty Statement of Limited Warranty for Lexmark C920India emissions notice Limited warranty serviceAdditional rights NoticesLimitation of liability NoticesIndex NumericsIndex Lexmark Confidential until announced - Revision 03/21/05Index LexmarkConfidential until announced - Revision 03/21/05