Problem | What to do | |
Pages are blank. | • | The print cartridge may be out of toner. Replace the |
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| cartridge. |
| • | You may have a software error. Try turning the printer off and |
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| back on. |
The printer has missing or damaged | • Contact the place where you bought your printer. |
parts. |
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The operator panel lights do not | • The lights may take a few seconds to come on. |
come on when the printer is turned | • Make sure the power cord is firmly plugged in at the back of |
on. | the printer and at the wall outlet. |
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You cannot close the top cover. | • Make sure the print cartridge is positioned correctly. |
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The printer is on, but nothing prints. | • Make sure the print cartridge is installed. |
| • Make sure the parallel or USB cable is firmly plugged into the |
| connector on the back of the printer. |
| • Press the operator panel button with a brief button press to |
| print a menu settings page to determine if the problem is with |
| the printer or the computer. |
| – If you can print a menu settings page, the problem is in the |
| computer or the software application. |
| – If you cannot print a menu settings page, call for service. |
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|
Toner Low light is on and printing | • If the Toner Low alarm is enabled, the printer stops printing |
stops. | until you replace the print cartridge. |
| Note: Download the Lexmark E320/E322 Setup Utility from the |
| Lexmark Web site (www.lexmark.com) to change the Toner Low |
| Alarm setting. |
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The printer is on and the Error light | • Make sure the print cartridge is installed. |
is on. |
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