If you contact the Lexmark Customer Support Center to help you resolve a printing problem, they may guide you through an advanced troubleshooting mode to change a default setting (for example, turning on the PPDS Activated setting if your job application uses the PPDS datastream).
To set or change specific printer functions in the advanced troubleshooting mode, download the Lexmark E320/E322 Setup Utility from the Lexmark Web site (www.lexmark.com).
The following settings can be selected in troubleshooting mode:
• Parallel Port Settings | • PPDS Activated |
–Enable Port
–NPA Mode
–Protocol
–Mode 1
–Mode 2
–Strobe Adjust
• USB Settings | • Auto LFCR after CRLF |
–Enable Port
–NPA Mode
To enter this advanced troubleshooting mode, you must be in the Special Function Menu:
1Turn off the printer.
2Open the top cover.
3Turn the printer back on.
4When the Error light comes on, indicating the top cover is open, press the operator panel button with a double button press.
5When the Error light and Press Button light blink, close the cover.
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