Using Hex Trace mode
When unexpected characters print or characters are missing, use Hex Trace to help you determine if there is a problem with the language interpreter or the cable. Hex Trace isolates printing problems by telling you what information your printer is receiving.
1Enter the special function menu.
2Press and release the operator panel button twice quickly
3Press the operator panel button with a long button press (hold until all the lights come on) to select the Hex Trace setting.
4Press the operator panel button with another long button press to initiate Hex Trace.
Data sent to the printer is printed out in hexadecimal and character representation to help isolate the source of the problem.
To exit Hex Trace mode, turn off the printer or press the operator panel with a long button press.
79
