Lifescan SureStep Pro manual New Test Memory full Space Data

MESSAGE	POSSIBLE	SOLUTION
	CAUSE
No Room for	Bedside unit	Transfer data to free memory
New Test	memory full.	space.
Data
No Room for	There are five new	Transfer data and validate
New Test	(non-validated)	new test strip lots.
Strip Lot	test strip lots in
	bedside unit list.
Phone Line	1. Workstation	1.Workstation modem’s
Busy at	modem phone	phone line must be a
Workstation	line being used	dedicated line. Do not
	by fax machine.	share line with a fax
		machine.
	2. Faulty telephone	2.Have phone line inspected.
	line.
QC Due for	Unit will be in QC	Perform required QC tests
Bedside Unit	lockout if required	within 2 hours.
in Less than	QC not performed
Two Hours	within 2 hours.
QC Due:	QC overdue or QC	Successfully perform all
QC Missed or	test failed.	required QC tests.
Failed
Reagent Lot	Reagent (solution)	Enter and use new reagent
Expired	lot expired.	lot. Discard any remaining
		expired reagent.
Remove Strip	Not enough	Remove test strip. Check
appears after	sample on test	confirmation dot. If white
you insert	strip or test strip	patches or streaks appear, not
test strip.	inserted too	enough blood was applied for
	quickly.	an accurate result. Repeat test
		with new test strip.
		When “Insert Strip” appears,
		firmly and more slowly insert
		test strip until it stops.

If you cannot resolve a problem, call LifeScan Healthcare Professional Line:

1 800 524-7226 (USA)

1 888 353-0800 (Canada)

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