Lifescan SureStep Pro manual Data

MESSAGE	POSSIBLE	SOLUTION
	CAUSE
Data	Less than 100 test	Transfer data to free memory
Memory Low	records can be	space.
	generated.
Data Transfer	Bedside unit/	Retry data transfer.
Error	workstation
	communication
	error.
Enter	High, low, or	Check ranges. Make sure min
Narrower	normal control	value is less than max.
Range(s) or	range error.
Min<Max	Min>Max.
Insert Strip	Test strip not fully	Remove test strip. When
appears after	inserted into test	“Insert Strip” appears, firmly
you insert test	strip holder.	insert test strip until it stops.
strip.
Internal	Faulty internal	Retry operation. If problem
Communica-	communications.	persists, do not use bedside
tion Error		unit. Contact LifeScan.
Internal Error	System Error.	Turn off bedside unit.
Power Down		Contact LifeScan.
Invalid	Conflicting option	Contact system
Configuration	set, or	administrator to review
	configuration	configuration settings.
	corrupted.	Transfer data.
Invalid	Value	Re-enter correct control
Control	>500 mg/dL was	value.
Value	entered.
Invalid CTL	Expiration date not	Check CTL code on control
Code	correct, or CTL code	solution vial and re-enter it.
	format invalid.
Invalid	Invalid month or	Check expiration date and
Expiration	year. Or, date	re-enter it.
Date	entered already
	expired.

If you cannot resolve a problem, call LifeScan Healthcare Professional Line:

1 800 524-7226 (USA)

1 888 353-0800 (Canada)

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