Lifescan SureStep Pro manual Shake vial Bedside unit is

Troubleshooting

MESSAGE	POSSIBLE	SOLUTION
	CAUSE
Shake vial	Bedside unit is	Gently shake vial. Touch a
and apply	ready for control	drop of solution to center of
(High,	solution	pink test square.
Normal,	application.	• If white pad becomes satu-
Low) control		rated, you have applied
		too much solution. Repeat
		application with new strip.
		• If white patches or streaks
		appear on confirmation
		dot, you have not applied
		enough solution. Repeat
		application with new strip.
Strip Lot	Test strip lot	Enter and use new test strip
Expired	expired.	lot. Discard any remaining
		expired test strips.
This QC Test	QC solution level	Do not perform QC test using
Not Required	was not selected as	this level unless you
	required test by	understand that if test is
Continue?	administrator.	performed and fails and QC
		lockout mode was selected,
		bedside unit will lock out
		users until this test and all
		required QC tests are
		performed and pass.
Upload	Data transfer not	Transfer data.
Overdue	performed within
	specified time.
Wrong	Type of reagent	Check reagent type (low,
Reagent	(solution) entered	normal, high, linearity, or
Type	does not match	unknown) and re-enter
	test type.	information.

If you cannot resolve a problem, call LifeScan Healthcare Professional Line:

1 800 524-7226 (USA)

1 888 353-0800 (Canada)

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