Troubleshooting
ERROR | POSSIBLE | SOLUTION | |
CAUSE | |||
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Error 6 | The bedside unit | 1.Wipe contact points in lens | |
System Error | detected a problem | area with cloth moistened | |
| with the electronics. | with water to remove | |
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| residual bleach. Dry | |
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| thoroughly, but | |
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| NOTE: Before cleaning | |
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| contact points, compare | |
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| color of test strip confirma- | |
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| tion dot to Color Chart on | |
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| test strip bottle. If glucose | |
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| level is very high or very low, | |
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| take appropriate steps to | |
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| monitor patient and provide | |
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| medical care. | |
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| • Repeat test with new | |
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| test strip. | |
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| • Make sure test strip lot | |
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| number (and code) | |
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| entered at bedside unit | |
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| matches number on test | |
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| strip bottle. | |
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| 2.If you continue to get any | |
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| error message, obtain a | |
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| laboratory result. Take | |
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| appropriate steps to | |
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| monitor patient and | |
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| provide medical care while | |
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| awaiting laboratory result. | |
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| 3.Contact LifeScan for help. | |
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If you cannot resolve a problem, call LifeScan Healthcare Professional Line:
1 800
1 888
84
