Lucent Technologies 7103A, 7101A, 2500 manual Contents

DEFINITY® Enterprise Communications Server Release 7	Issue 4
Console Operations 555-230-700	June 1999
Contents
	iii

Contents

	Contents		iii
1	Introduction		1
	■	Conventions Used in This Document	2
	■	Security Measures	2
2	Understanding the Console Layout		5
	■	Physical Layout of Your Console	5
		Outside-Lines Buttons Area	7
		Call Appearance Buttons	8
		Dialing Keypad	9
		Features	11
		The Display	12
		Displaying in Normal Mode	14
		Ringer-Volume Control Area	18
		Selector Console	19
		Tones Heard Through Handset or Headset	21
3	Operating the Console		23
	■	Activating the Console	24
	■	Deactivating the Console	24
	■	Transferring Calls to Internal Extensions	24
	■	Transferring Calls to Outside Numbers	25
	■	Placing Callers on Hold	26
	■	Connecting Two or More Callers	26
	■	Answering Emergency Calls	27
4	Using the Features		29
	■	Speeding Up the Console	29
		Using Auto Start	29
		Speed Dialing	30
		Holding Calls Automatically	31
	■	Handling Multiple-Party Calls	31
		Connecting Multiple Callers	31
		Locking Out the Console Operator	32
		Recalling the Console Operator	32
		Paging with Deluxe Voice Paging	33