Lucent Technologies 7103A, 7101A, 2500 manual Using CAS-Associated Tones, Using a CAS Display

DEFINITY® Enterprise Communications Server Release 7	Issue 4
Console Operations 555-230-700	June 1999
5 Centralized Attendant Service
Identifying Differences in a CAS Environment	66

Using CAS-Associated Tones

In addition to the standard console tones, a CAS console has the following call identification tones:

Table 9. Ringing and Tones Descriptions

Tone	Pitch	Frequency	Meaning
Listed	on-off, low	three short	Identifies a call from an outside line
Directory		bursts
Number
“0”	on-off,	single	Identifies a branch location call to the
	low		console operator
Recall on Call	low	single	Routes unattended calls on call waiting to
Waiting			you
Recall on	on-off,	4–6 cycles	Routes unattended remote hold calls to you
Remote Hold	low
Recall on Don’t	medium	.25 second	Routes unanswered calls to you
Answer
Incoming Call	determined	determined	Identifies the calling branch location
Identification	by system	by system
	manager	manager

Using a CAS Display

In addition to standard display information, you can view the following incoming calls information from branch locations:

Table 10. Incoming Branch Location Displays

Type of Call	Display Shows
Listed Directory Number	Incoming outside line name
Dial 0	Caller’s name and extension
Remote hold recall	Caller’s name and extension
Others (Including Coverage Calls)	Name and number of the outside line dedicated for
	handling branch calls.