DEFINITY® Enterprise Communications Server Release 7 | Issue 4 |
Console Operations | June 1999 |
4 Using the Features |
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Paging for Called Parties | 38 |
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Example
Rick Foylund, company arbitrator, is away from his desk when a call comes in for him. Pat pages Rick to tell him that he can call extension 5432 to answer his call. Rick dials his company’s call park feature access code then 5432 to answer his call.
Feature Name
Call Park
Procedures
To park a call:
1.Press the START button.
2.Select one of the following options:
■Dial the Call Park access code.
or
■Press the button your system administrator assigned to call park.
3.Use the dial keypad or the selector console to dial the extension where you want to park the call.
4.Select one of the following options:
■If you hear a confirmation tone (3 short bursts of tone), the call is parked. Press the RELEASE button.
■If you hear a busy tone, a call is already parked at the dialed extension. Press the CANCEL button to try again.
Paging for Called Parties
This section covers 3 methods for paging system users and includes Call Park information necessary for 2 of these methods.
Parking Calls
You can put an incoming call on hold at one extension then retrieve it from any other phone in the system. Your console has up to 10 extensions dedicated for parking calls.
