DEFINITY® Enterprise Communications Server Release 7

Issue 4

Console Operations 555-230-700

June 1999

4 Using the Features

 

Using Features for Internal Use

52

 

 

Special call status information (designated by MISCID in this chapter) Information about the changing status of a call

NOTE:

Sometimes a billing number displays for a calling or called number. For example, the billing number for a pay phone might display rather than the pay phone number.

Choosing Outside Lines

You can select a specific group of outside lines for an outgoing call.

Example

Widgets, Inc. frequently communicates with its parent company, Widgets International, located in Chicago. The system manager, Kelly Ratliffe, assigns one of the buttons in the outside lines select area to Widgets International. To call someone in Widgets International, Pat presses the outside line button labeled Chicago and dials the 7-digit phone number, without having to dial 1 and the area code.

Feature Name

Attendant Direct Trunk Group Selection

Procedures

To select an outside line:

1.Press the desired outside line button.

2.Dial the desired number.

Using Features for Internal Use

This section covers features that you might use internally for a variety of reasons. These reasons may range from restricting calls, to providing system user telephone lists, to testing your equipment. It also includes information specific to accessing console operators and working with non-phone equipment.

Restricting Calls

You can activate or deactivate calling restrictions for individual phones or groups of phones. Table 7 lists the restrictions you can control:

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Lucent Technologies 7101A, 7103A, 2500 manual Using Features for Internal Use, Choosing Outside Lines, Restricting Calls