DEFINITY® Enterprise Communications Server Release 7

Issue 4

Console Operations 555-230-700

June 1999

4 Using the Features

 

Using Features for Internal Use

55

 

 

Procedures

To use don’t split:

1.Press the DONT SPLIT button.

2.Dial the desired number.

To deactivate don’t split:

1. Press the CANCEL button.

Testing Phone System Components

You can place calls to test 4 components of your phone system:

Outside lines

Touch-tone phones

Time slots

System tones

Example

System manager Kelly Ratliffe is organizing a department move for accounting. To ensure that all phones are working properly, Kelly asks Pat to test the phones involved in the move. Pat uses facility test call procedures to verify that the phones are functioning properly.

Feature Name

Facility Test Call

Procedures

If you are authorized to perform these 4 tests, your system manager can provide detailed procedures located in the maintenance manuals for your switch.

Accessing Individual Console Operators

Your system manager assigns a personal extension to each console in your system, so that users can dial console operators directly. If you have this feature you can also:

Be a member of a hunt group (when one line is busy, the system searches for the next available line)

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Lucent Technologies 7101A, 7103A, 2500 manual Testing Phone System Components, Accessing Individual Console Operators