Lucent Technologies 7101A, 7103A, 2500 manual Single-Line Phone Night Service Operations

DEFINITY® Enterprise Communications Server Release 7	Issue 4
Console Operations 555-230-700	June 1999
5 Centralized Attendant Service
Identifying Differences in a CAS Environment	70

■Press the CONFERENCE button

■Press the TRANSFER button

The transferred call drops, or remote hold deactivates.

Single-Line Phone — Night Service Operations

If a single-line phone performs night service, the user flashes the switchhook to transfer CAS calls. You can place CAS calls can on remote hold any time a caller wishes to wait; however, CAS calls cannot be placed on hold at a single-line phone.

Transferring CAS calls

To transfer a CAS call from a single-line phone:

1.Answer the call.

2.Flash the switchhook.

3.Dial the requested extension number.

4.Hang up.

Placing CAS calls on Remote Hold

To place a CAS call on remote hold from a single-line phone:

1.Answer the call.

2.Flash the switchhook.

3.Dial the remote hold feature access code.

4.Listen for the remote hold confirmation tone (3 short bursts of tone).

5.Hang up.