DEFINITY® Enterprise Communications Server Release 7 | Issue 4 |
Console Operations | June 1999 |
4 Using the Features |
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Using Features for Internal Use | 59 |
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Feature Name
Message Retrieval
Procedures
To retrieve messages:
1.Press the COVER MSG RT button. Messages display on the display.
2.Read messages, if any, to the system user.
3.Press one of the following buttons for more options:
■ NEXT — Displays the next stored message or displays END OF
MESSAGES
■DELETE MSG (Delete Message) — Deletes the displayed message
■MAKE CALL — Automatically returns the call requested by the currently displayed message
Using Night Service
Your console can automatically answer incoming calls without your assistance.
Example
Widgets, Inc. has a prerecorded message for people who call after hours. When Pat leaves work each night, she places the console in night service and callers hear the after hours message.
Feature Name
Night Service
Procedures
To activate Night Service:
1. Press the NIGHT button.
To deactivate Night Service:
1. Press the NIGHT button.
