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DEFINITY® Enterprise Communications Server Release 7 | Issue 4 |
Console Operations | June 1999 |
4 Using the Features |
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Using Features for Internal Use | 58 |
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Feature Name
Leave Word Calling
Procedures
To store a message when a phone is busy or a call goes unanswered:
1.Press the START button.
2.Dial the desired extension.
Called party’s phone is busy or goes unanswered.
3.Press the LWC button. This leave a preprogrammed “call me” message.
4.Hang up.
To cancel a message you left for a system user:
1.Press the START button.
2.Press the LWC CANCEL button.
3.Dial extension number where message was left.
4.Select one of the following options:
■If you hear a confirmation tone (3 short bursts of tone), press the
RELEASE button.
or
■If you hear a reorder tone (fast busy tone), press the CANCEL button to try again.
Retrieving Messages
You can retrieve messages for other system users. Other system users may or may not be able to retrieve their own messages.
Example
Rich Winston, manager of Widgets, Inc.
CARTER ANN 2/7 10:45a 2 CALL 3124
Pat tells Rich that Ann Carter called him two times; the last time she called was at 10:45 on February 7; and Ann wants Rich to call her back at extension 3124.